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Protea Hotel by Marriott Mossel Bay

4.0 star property
Hotel with bars, a quick walk to Mossel Bay Harbour

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Photo gallery for Protea Hotel by Marriott Mossel Bay

Balcony view
Suite, 1 Bedroom, Balcony, Harbor View | Balcony view
Garden
Property grounds
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Room service
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Balcony, Harbor View

Room, 1 King Bed, Balcony, Harbor View | Down comforters, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Harbor View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Down duvet
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony, Harbor View

Suite, 1 Bedroom, Balcony, Harbor View | Down comforters, in-room safe, individually decorated

Suite, 1 Bedroom, Balcony, Harbor View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
  • 64 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, individually decorated

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Corner Of Church And Market Street, Mossel Bay, Western Cape, 6500

What's nearby

  • Mossel Bay Harbour - 4 min walk - 0.3 miles
  • Santos Beach - 16 min walk - 0.9 miles
  • Mossel Bay Golf Club - 3 min drive - 1.3 miles
  • Cape St. Blaize Cave - 3 min drive - 1.1 miles
  • Botlierskop Private Game Reserve - 3 min drive - 1.8 miles

Getting around

  • George (GRJ) - 36 min drive

Restaurants

  • ‪The Blue Shed Coffee Roastery - ‬10 min walk
  • ‪Santos Beach, Mossel Bay - ‬7 min walk
  • ‪The Merchant - ‬5 min walk
  • ‪Checkers - ‬2 min walk
  • ‪Kaai 4 - ‬5 min walk

About this property

Protea Hotel by Marriott Mossel Bay

Upscale hotel near Botlierskop Private Game Reserve
Located close to Mossel Bay Harbour and Santos Beach, Protea Hotel by Marriott Mossel Bay provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Cafe Gannet Restaurant, offers breakfast, brunch, lunch, dinner, and ocean views. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a reception hall
  • Coffee/tea in the lobby, a computer station, and beach towels
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, LED light bulbs, and mini fridges

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 40 km
  • Casino shuttle (surcharge)
  • Self parking on site (ZAR 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 215 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Gannet Restaurant
  • Cape Saint Blaize Distill

Things to do

  • Gym
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1846
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 600 per person (one-way)
  • Self parking fee: ZAR 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Mossel Bay Protea Hotel
Protea Marriott Mossel Bay
Protea Mossel Bay
Protea By Marriott Mossel Bay
Protea Hotel by Marriott Mossel Bay Hotel
Protea Hotel by Marriott Mossel Bay Mossel Bay
Protea Hotel by Marriott Mossel Bay Hotel Mossel Bay

Frequently asked questions

Does Protea Hotel by Marriott Mossel Bay have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel by Marriott Mossel Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Mossel Bay?

Self parking is available for ZAR 40 per night. There is free parking nearby.

What time is check-in at Protea Hotel by Marriott Mossel Bay?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Protea Hotel by Marriott Mossel Bay?

Check-out is at 11:00 AM.

Does Protea Hotel by Marriott Mossel Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 600 per person applies.

Where is Protea Hotel by Marriott Mossel Bay located?

Located in the heart of Mossel Bay, this hotel is within 1 mi (2 km) of Mossel Bay Harbour and Santos Beach. Botlierskop Private Game Reserve and Cape St. Blaize Cave are also within 3 mi (5 km).

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Protea Hotel by Marriott Mossel Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 248 reviews
Rating 8 - Good. 93 out of 248 reviews
Rating 6 - Okay. 27 out of 248 reviews
Rating 4 - Poor. 5 out of 248 reviews
Rating 2 - Terrible. 3 out of 248 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, staff all great
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and friendly
Stayed 1 night in Apr 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely room and friendly staff. The only thing that let this hotel down was the restaurant where we waited 1hour 40 minutes for our food.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedrooms were fantastic - clean, beautifully decorated and classy
Stayed 1 night in Dec 2024

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking close to the entrance, because my wife had a knee replacement and I had to drop her every time and then park the car across the street and walk in the rain to get into the hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a good location

We had a very nice 2-day stay in a room on the 1st floor. Luckily a member of staff was available to carry our 2 heavy suitcases up the stairs, as we were surprised to find there was no lift. Breakfast was very good with lots of choice of hot and cold food.
Stayed 2 nights in Jan 2025

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities
Do not get the bottom rooms, which open up to the pool area and are heavily trafficked in the morning.
Stayed 1 night in Feb 2025

8/10 Good

Reagen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel. A little traffic noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and crew were delightful, very friendly. Room was absolutely great, the bed even better. We booked the room also for a relaxing bath. However, the hotel didn’t provide the bath foam and a mission to the stores outside unfortunately wasn’t a succes so no bath :(
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a short stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Tomoko

Liked: Property conditions & facilities
The bedding was excellent quality!!
Stayed 2 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night. Our room as great with a lovely view over the harbour. Was a bit disappointed that when being shown to the room, the staff member took time to show us the restaurant only for us to be told around an hour later that it was fully booked. The room was clean and comfortable with a great sized bathroom. Housekeeping had not left us any milk/creamer. I asked at reception for some and was told it would be sent from the restaurant. After waiting over 30 minutes, I went to the restaurant myself and was given a jug of milk. Shame that these issues with service took some of the shine off our experience.
Stayed 1 night in Mar 2025

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Garden Route - Mossel Bay

The hotel was a haven in an area of Mossel Bay we were not so sure about . Their restaurant Cafe Gannet was great too . Lovely gardens .
Stayed 1 night in Jan 2024

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time thank you very much
Stayed 1 night in Jan 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the harbor. Room was clean. Staff was good, but service was slow in restaurant. Parking is an issue as there are a limited number of spaces in front of the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Mossel Bay

Lovely stay here . Location great and breakfast outside with fabulous view. Staff friendly . The only issue is the heavy door when people in other rooms close doors during the night . Very loud and you can hear people talking in opposite rooms so soundproofing an issue when trying to sleep and heavy duvet in summer. Otherwise I would def stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is there 24/7. Keeps us aware of any crimes within the perimeter.
Stayed 1 night in Feb 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1 night stay. Unfortunately room 414 was against the street so a lot of noice from traffic going to the harbour. The occupant of room 413 under our unit was cooking with his door open so all the odor went up to our room. Friendly staff, good breakfast.
Stayed 1 night in May 2022

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Could be better!

Disappointing stay; poor wifi service, maintenance item that needed attending too and a very dirty floor/rug.
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late and in the rain. We were greeted at reception by a super member of staff who offered us a glass of sherry. The room was fantastic and comfortable. We opted for dinner at the hotel restaurant which was absolutely delicious. In the morning another friendly staff member at reception gave us free tickets to a local museum.
Stayed 1 night in Jun 2022

6/10 Okay

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very noisy child a few doors away and the noise travelled across the marbled floors. We are at the hotel and tbh the food was the worst we have experienced on our trip. The room and bed were nice. Nice view over the harbour. The wardrobe was cheaply made and looked like it was about to fall over

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

suresh

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Roseena

Stayed 1 night in Dec 2024