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Quality Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

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Photo gallery for Quality Suites

Lobby
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Front of property - evening/night
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

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About the neighborhood

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814

What's nearby

  • Rose Center and Council For The Arts - 5 min drive - 3.3 miles
  • Millstone Golf Club - 7 min drive - 3.3 miles
  • Cherokee Park - 13 min drive - 7.8 miles
  • Great Smoky Mountains Expo Center - 15 min drive - 10.8 miles
  • Cherokee Reservoir - 16 min drive - 5.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 60 min drive

Restaurants

  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Huey Magoo's Chicken Tenders - ‬18 min walk
  • ‪Zaxby's - ‬2 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive

About this property

Quality Suites

Hotel in the business district
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Quality Suites. In addition to a fireplace in the lobby and a gym, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and a 24-hour front desk
  • A front-desk safe, coffee/tea in the lobby, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 82 rooms boast comforts such as air conditioning, as well as perks like free internet and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Suites?

Self parking is free at this property.

What time is check-in at Quality Suites?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Quality Suites?

Check-out is at 11 AM.

Where is Quality Suites located?

Located in the heart of Morristown, this hotel is within a 15-minute walk of Manley Plaza, Fountain Plaza, and Cherokee Crossing. Merchants Greene and Fountain Plaza Mall are also within 1 mi (2 km).

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Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 108 out of 445 reviews
Rating 8 - Good. 124 out of 445 reviews
Rating 6 - Okay. 68 out of 445 reviews
Rating 4 - Poor. 62 out of 445 reviews
Rating 2 - Terrible. 83 out of 445 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Stayed 1 night in Apr 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities
First room was not clean. Towel was used in bathroom. Soap was open. Gave us a new room. Crack and hole in tub. Took pic and showed to desk.
Stayed 2 nights in May 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where every nice and I sleep well.
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael A

Disliked: Cleanliness, amenities
We found bedbugs
Stayed 2 nights in Mar 2025

8/10 Good

Denise

Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024

8/10 Good

Sera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around had an amazing stay!
Stayed 2 nights in Aug 2022

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful.
Stayed 1 night in Oct 2023

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

6/10 Okay

Timothy

Liked: Cleanliness

Smelt like midew

The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Stayed 1 night in Jan 2025

2/10 Terrible

Tesah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Roaches and bed bugs!!
Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Mold in refrigerator. Indoor pool was cold.
Stayed 3 nights in Nov 2024

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this hotel last minute after our other lodging was canceled unexpectedly. The guy working the desk was very nice and made sure we had everything we needed
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
The property was clean and quiet. It was convenient to where we had to go. The staff was quite helpful.
Stayed 5 nights in Oct 2023

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs a lot of attention

Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Stayed 1 night in Jul 2024

2/10 Terrible

Dyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Stayed 1 night in Feb 2025

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Stayed 2 nights in Jul 2024

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and front desk was very friendly. The only complaint would be that housekeeping was too early on the day of checkout. Checkout is 11 and housekeep was knocking by 10.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ashley

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was disgusting I will never stay here again. There was leaks in walls mold stunk like dog pee etc there was even black mold in the pool.
Stayed 1 night in Jul 2024

8/10 Good

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Was good I not complain about it
Stayed 2 nights in May 2023

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the greatest

The hotel's breakfast was not that great. The water for the bathtub did not have any cold water at all. It was either hot or scalding.
Stayed 1 night in Jul 2024

6/10 Okay

Christopher

There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.
Stayed 2 nights in Jun 2024