Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Quality Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Suites

Lobby
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Indoor pool
Meeting facility
Quality Suites welcomes guests with a warm lobby centered around a relaxing fireplace. Enjoy practical amenities like an indoor pool, gym, and a substantial breakfast buffet each morning. Free WiFi keeps everyone connected throughout their stay.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
Shower/tub combination
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed - double
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

You may also like

Ad
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, iron/ironing board

Best Western Newport Inn

Newport
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.6 out of 10, Excellent, 1,001 reviews
Best Western Newport Inn

About the neighborhood

Located in Morristown, Quality Suites is in the city center. Morristown Golf & Country Club and Millstone Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Douglas Lake and Panther Creek State Park. Jolley Park and Dr. Martin Luther King Jr. Park are also worth visiting.
Visit our Morristown travel guideOpens in a new window
Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814

What's nearby

  • Manley Plaza - 3 min walk - 0.2 miles
  • Morristown Plaza - 3 min drive - 1.9 miles
  • Cherokee Park - 13 min drive - 7.8 miles
  • Great Smoky Mountains Expo Center - 15 min drive - 10.8 miles
  • Cherokee Reservoir - 16 min drive - 5.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 60 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Good Ole Days Sports Grille - ‬20 min walk
  • ‪Huey Magoo's Chicken Tenders - ‬20 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬12 min walk

About this property

Quality Suites

Hotel in the business district
You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Quality Suites. In addition to a fireplace in the lobby and a gym, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and a front-desk safe
  • Smoke-free premises, a vending machine, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 82 rooms boast comforts such as air conditioning, as well as perks like free internet and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Suites?

Self parking is free at this property.

What time is check-in at Quality Suites?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Quality Suites?

Check-out is at 11 AM.

Where is Quality Suites located?

Located in the heart of Morristown, this hotel is within a 15-minute walk of Manley Plaza, Fountain Plaza, and Cherokee Crossing. Merchants Greene and Fountain Plaza Mall are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 111 out of 459 reviews
Rating 8 - Good. 127 out of 459 reviews
Rating 6 - Okay. 71 out of 459 reviews
Rating 4 - Poor. 63 out of 459 reviews
Rating 2 - Terrible. 87 out of 459 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Jaime A

Liked: Staff & service, amenities
Old and could use a deep clean
Stayed 1 night in Sep 2025

2/10 Terrible

Maribel

Disliked: Cleanliness, property conditions & facilities
First room was very disgusting second room not any better I have enough pictures to show I would appreciate a refund
Stayed 1 night in Aug 2025

4/10 Poor

Peggie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place needs a good cleaning. The pool area needs a major update. Not well ventilated so the paint is falling from the ceiling as well as the walls. Our tub spout was leaking constantly. The staff was really nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, amenities, property conditions & facilities
Parking was rough
Stayed 3 nights in Jun 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where every nice and I sleep well.
Stayed 2 nights in Dec 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Stayed 1 night in Jun 2025

2/10 Terrible

lance

Liked: Staff & service
Disliked: Cleanliness
Room had water stains on the floor and ceiling. Looks like flood damage at some point that was never cleaned or fixed properly. It smelled of smoke as well even though it is a non smoking facility.
Stayed 1 night in Jul 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024

8/10 Good

Denise

Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Stayed 1 night in Apr 2025

2/10 Terrible

Michael A

Disliked: Cleanliness, amenities
We found bedbugs
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities
First room was not clean. Towel was used in bathroom. Soap was open. Gave us a new room. Crack and hole in tub. Took pic and showed to desk.
Stayed 2 nights in May 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful.
Stayed 1 night in Oct 2023

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities

Should be called Low Quality Inn

Just not a nice hotel. Old, smelled bad, no updates, never could get the shower to heat up, pool room covered in mold and mildew. And on top of all of the I seemed to have interrupted the receptionist vape break to check in. Rude and unfriendly.
Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Liked: Cleanliness

Smelt like midew

The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
The property was clean and quiet. It was convenient to where we had to go. The staff was quite helpful.
Stayed 5 nights in Oct 2023

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this hotel last minute after our other lodging was canceled unexpectedly. The guy working the desk was very nice and made sure we had everything we needed
Stayed 1 night in Oct 2023

2/10 Terrible

Tesah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Roaches and bed bugs!!
Stayed 2 nights in Nov 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Stayed 2 nights in Jul 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Mold in refrigerator. Indoor pool was cold.
Stayed 3 nights in Nov 2024

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs a lot of attention

Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alyssa at the front desk was awesome we had a great stay over all the only problem was that the younger guy with black hair was kinda rude when we first checked in because I was paying with cash
Stayed 2 nights in May 2023

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.