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Hotel Ojo de Agua

2.5 star property
Travelers find a peaceful retreat at Hotel Ojo de Agua where children play happily in the playground while adults reconnect with nature and stay digitally linked

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Photo gallery for Hotel Ojo de Agua

A two-story building with a balcony, stone steps, and a garden with a hedge. - Hotel Ojo de Agua (Ciudad Hidalgo)
Premium Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets - Hotel Ojo de Agua (Ciudad Hidalgo)
A well-maintained grassy area with a playground, surrounded by trees and a clear sky. - Hotel Ojo de Agua (Ciudad Hidalgo)
An aerial view of a residential area with a central courtyard, surrounded by houses with red-tiled roofs. - Hotel Ojo de Agua (Ciudad Hidalgo)
A covered walkway with tiled flooring, potted plants, and a staircase leading to an upper level. - Hotel Ojo de Agua (Ciudad Hidalgo)
Hotel Ojo de Agua offers a tranquil escape with its garden setting and children's playground. Guests appreciate practical amenities like complimentary WiFi in all rooms, convenient luggage storage options, and staff available at the front desk around the clock.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double or Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a wooden headboard, a wall-mounted light fixture, and a circular window with a curtain.

Basic Double or Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a mirror, a wooden floor, and a red wall.

Basic Double Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Triple Room, Multiple Beds, Non Smoking

A living room with a flat-screen TV mounted on the wall, a piano, and a chair.

Basic Triple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Premium Room

A bedroom with a wooden headboard, a teal quilted bedspread, two bedside tables, and wall-mounted macramé decorations.

Premium Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Trundle Bed
  • Free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Ciudad Hidalgo is home to Hotel Ojo de Agua. Jardin Central and El Relicario Bullring are local landmarks, and the area's natural beauty can be seen at Monarch Butterfly Biosphere Reserve and Tziranda Grotto. Visit our Ciudad Hidalgo travel guide
Map
Morelos Pte. Ojos de Agua, Ciudad Hidalgo, MICH, 61130

What's nearby

  • A calm lake with boats on the shore, surrounded by forested hills.
    The Sulfurs
    56 min drive - 19.7 miles
  • Bicentennial Plaza
    15 min walk - 0.8 miles
  • Jardin Central
    4 min drive - 1.0 mile
  • El Relicario Bullring
    6 min drive - 1.5 miles
  • Tziranda Grotto
    26 min drive - 7.5 miles

Getting around

  • General Francisco Mujica Intl. Airport (MLM)
    87 min drive

Restaurants

  • El Barco
    9 min walk
  • Spesso coffe lounge
    3 min drive
  • Tosccana Bar
    3 min drive
  • Chocólatl
    10 min walk
  • Taco Marín
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Where is Hotel Ojo de Agua located?

Situated in Ciudad Hidalgo, this hotel is within 1 mi (2 km) of Bicentennial Plaza and Jardin Central. El Relicario Bullring is 1.4 mi (2.3 km) away.

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Reviews

Hotel Ojo de Agua Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 22 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

Reviews

Verified

10/10 Excellent

URI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded all my expectations. The rooms were extremely clean, the staff was extremely helpful and nice. It was like finding a hidden gem. 10/10 I would stay here again.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers and clean rooms
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and beautiful place
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and responsive. Room was clean. Outdoor area next to room was spacious and we the elevated platform provided a lookout (mirador) of the mountains. Also appreciated the conveniently available filtered water.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gabriela Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un alojamiento muy cómodo, limpio y el personal amable, solo falta mantenimiento de fontanería porque la llave de la regadera estaba barrida y en el baño no se dejaba de tirar el agua hacia la tasa
Stayed 1 night in May 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
El personal de la Recepción, el joven fue muy amable y dispuesto a apoyarnos en todo momento
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities
Muy comodo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para hospedarse en un lugar tranquilo. Muy accesibles y amables el personal
Muy iluminada la propiedad y bonito
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ithzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar bonito y tranquilo
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Luz Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito el lugar y tranquilo para descansar. Excelente para tomar fotos! Sólo habilitaría la alberca.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Gerardo

Liked: Cleanliness
Bien. Normal. Habitación fría.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Atzimba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho y el personal fue muy amable. Tienen muy bonito todo, ojalá pronto habiliten su alberca
Stayed 1 night in Oct 2024
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Todo campirano , cerca de la terminal de autobuses
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

MANUEL GASPAR

Liked: Cleanliness, staff & service, property conditions & facilities
TODO BIEN
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Buen precio y agradable lugar
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

ILDEFONSO

Liked: Cleanliness
El hotel está increiblemente hermoso pero las habitaciones dejan mucho que desear, les falta modernidad, mejores acabados y hasta mantenimiento, para el precio que pague creo que me quede con un amargo sabor de boca.
Stayed 1 night in Nov 2023
Verified

8/10 Good

MARIA RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia y lugar agradable.

Una estancia agradable, considerando costo. Vimos que tienen un lindo mantenimiento en las áreas de jardín, plantas, el lugar se ve muy lindo. Las habitaciones están bien, aunque quizá necesiten un poco de mantenimiento preventivo y volver a darles una renovada... estuvimos a gusto mis papás y yo por dos noches. El hecho de contar con habitaciones donde se pueda descansar, dormir, bañarse y sentir confianza en la limpieza es básico para nosotros. Para nuestra próxima visita trataremos de quedarnos en el área más nueva.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

mary carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy cómodo, limpio y bien ubicado
Stayed 1 night in Jun 2022
Verified

8/10 Good

Elena

Liked: Staff & service
Though we liked the gardens and the location, the rooms looked like they had seen better days.
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

URGE REMODELAR

Hab. 15, estado deplorable, se salía todo el tiempo el agua de la base del WC, el espejo del baño totalmente deteriorado, ya ni se veía uno bien Los muebles tambien muy dañados Urge una remodelación El precio difería si me hospedaba mediante Hoteles.com (era más barato hacer directamente la transacción)
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
N o alberca, camas duras. Nada comodas. Todo lo demas muy bien
Stayed 1 night in May 2021
Verified

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atardeceres

La recepción fue excelente, los jardines muy hermosos la estancia al aire libre muy agradable
Stayed 1 night in Jan 2021
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy aceptable

En general el hotel esta muy recomendable, lo único que deberían de mejorar es el piso de las habitaciones y que tenga una mejor señalización porque no se distingue que sea un hotel...
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Itzel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al registrarme, pregunté cuanto era la tarifa por cambiar a habitación cama Kingzise, el recepcionista me dijo que era un cargo mínimo. Al dia siguiente al pasar a liquidar, de $600 que era la habitación para 2 personas, me cobraron $900. Fué un robo. Restaurante cerrado. Nada cerca para comer. Alberca vacía. Fuente en reparacion. Nada de lo que se anuncia en Expedia.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana

El hotel es bonito, agradable para descansar y pasar un rato agradable, las instalaciones un poco viejas, me hubiera gustado que la alberca estuviera llena
Stayed 1 night in Mar 2020