6/10 Okay
Jean Marie Andre
Traveled with family
Oct 1, 2021
Liked: Cleanliness
Average hotel
Welcome was cold. The receptionist seemed jaded.
Our room was a frustrating place at first: it lacked lighting and the bathroom sink was blocked. When we complained, we were told it would be sorted out the next day. Repairs sorted out the problem but partly.
There were only 1 small and 1 large towel in our room and as a couple, we asked for more. The lady at reception was reluctant to give more and queried how many we were. Well, as per booking, we were two and we use separate towels, Madam, even if married.
Buffet breakfast was average. We were bluntly told that we are not allowed to have breakfast on prepared tables that have cutlery in place as these are reserved for the restaurant. This is fine for us but was an embarrassing moment as this restriction was not written anywhere. One customer who looked French was later on allowed to sit and have breakfast on one of the ‘restaurant’ tables and received no criticism from the young waitress which made us even more frustrated. We decided not to renew the experience.
After this event, we decided not to try the restaurant either. We did not want to be embarrassed again for breaching unknown rules.
Cleaning was fine as the cleaning lady was quite gentle and our towel problem only recurred once in 7 nights because they had a temporary shortage.
The hotel seems to care for the environment but absence of towel racks made reusing towels impossible. There were no soap holders but this is now common in France.
Jean Marie Andre
Stayed 7 nights in Sep 2021