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Hotel Eden Palace Au Lac

4.0 star property
Lake Geneva's shores offer the perfect family getaway at this central Montreux hotel where poolside fun meets lakefront dining and relaxation

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Photo gallery for Hotel Eden Palace Au Lac

Exterior - Hotel Eden Palace Au Lac (Montreux)
Creator video - submitted by Simblossom Nest
Breakfast, lunch, dinner served; beach views - Hotel Eden Palace Au Lac (Montreux)
Seasonal outdoor pool - Hotel Eden Palace Au Lac (Montreux)
Property entrance - Hotel Eden Palace Au Lac (Montreux)
Hotel Eden Palace Au Lac in Montreux City Centre offers garden grounds, a sauna, and a seasonal outdoor pool for families. Enjoy breakfast at beachfront Chez Gaston. Multilingual staff assist with luggage storage, and all rooms include free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • Lake view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • Lake view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room (Villa Eden)

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room (Villa Eden)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Montreux City Centre, a neighborhood in Montreux, Hotel Eden Palace Au Lac is near a train station and on a lake. The area's natural beauty can be seen at Gruyère Pays-d'Enhaut Regional Nature Park and Architectural Work of Le Corbusier, an Outstanding Contribution to the Modern Movement, while Musee du Vieux Montreux and Musée de Montreux are cultural highlights. Traveling with kids? Consider Zen Garden and Marmot's Paradise. Water skiing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. Visit our Montreux travel guide
Map
11 Rue Du Theatre, Montreux, VD, 1820

What's nearby

  • Montreux, Genfersee, Lac Le Léman, See, Schifffahrt, Seerundfahrt, dents du mid, Alpen, Berge, Seeufer, Lausanne, Genf, Sommer, Schweiz
    Montreux Casino
    1 min walk - 0.0 miles
  • Christmas market in Montreux, Switzerland
    Montreux Christmas Market
    1 min walk - 0.1 miles
  • People at Freddie Mercury statue at Geneva Lake in Montreux, Switzerland
    Freddie Mercury Statue
    3 min walk - 0.2 miles
  • Place du Marche
    2 min walk - 0.1 miles
  • Montreux Music & Convention Centre 2m2c
    15 min walk - 0.8 miles

Getting around

  • Montreux (ZJP-Montreux Train Station)
    8 min walk
  • Geneva International Airport (GVA)
    67 min drive

Restaurants

  • Le Palais Oriental
    1 min walk
  • McDonald's
    1 min walk
  • Molino
    2 min walk
  • Les Voiles De La Rouvenaz
    3 min walk
  • Chez-Gaston
    1 min walk

About this property

Hotel Eden Palace Au Lac

Upscale family-friendly hotel located in Montreux City Centre
At Hotel Eden Palace Au Lac, you can look forward to a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Chez Gaston, offers breakfast, lunch, dinner, and a beachfront location. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and access to a nearby indoor pool
  • Multilingual staff, wedding services, and motorized watercraft on site
  • A banquet hall, an elevator, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 100 rooms offer amenities such as free WiFi, desk chairs, and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 110-cm flat-screen TVs with cable channels
  • Wardrobes/closets, childcare services, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CHF 69.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June 15 to September 01

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

Does Hotel Eden Palace Au Lac have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Eden Palace Au Lac pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 25 per night.

What time is check-in at Hotel Eden Palace Au Lac?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Eden Palace Au Lac?

Check-out is at 11:00 AM.

Where is Hotel Eden Palace Au Lac located?

This family-friendly Montreux hotel is located on the boardwalk/promenade, steps from Montreux Christmas Market, Freddie Mercury Statue, and Place du Marche. Musee du Vieux Montreux and Musée de Montreux are also within 10 minutes. Montreux (ZJP-Montreux Train Station) is 8 minutes by foot and Montreux Station is 8 minutes.

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Reviews

Hotel Eden Palace Au Lac Reviews

8.2

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 372 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

Verified

8/10 Good

Luke

Location was excellent. Staff was helpful, pleasant, courteous. The build
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay. We love the lake views from our room’s balcony and the location. Easy to walk to restaurants nearby and we really enjoy the lake walk to the Chateau de Chillon.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and amenities. Staff was friendly. Beautiful hotel! Would stay again!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Beautiful facility and surrounding location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel at lakeshore. Our balcony had a wonderful view across the lake and was perfect for enjoying a nice glass of wine in the full afternoon sunshine.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kholoud

Liked: Amenities
Location and view
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, lovely view from front of the hotel. Breakfast was good. Only thing wrong was no hot water facilities in room for making hot drinks.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ted Shintaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, #1 choice!
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was friendly and helpful.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We received a free upgrade to room with sea-view (Thank you!). The location is awesome. It's convenient for shopping, dining, bus stops, railway stations. And most of all, it's right next to the lake! The view from balcony is unbeatable. Breakfast is served with a big varieties, and dinner is superb. Would love to stay next time in town.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Xxx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in front of lake. Super comfortable stay. Friendly staff and breakfast buffet with so many options. Absolutely loved my stay.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sundae

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location. Unfortunately we didn’t get to enjoy the hotel as much as we would have liked as out mostly for the jazz festival
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! Greeted by George who was terrific as was the other staff. Room was beautiful with a small but gorgeous view of Lake Geneva. Close to the Promonade, the bus, shopping, etc. We highly recommended!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Felt very luxurious. Fantastic view over the lake. Friendly staff. Clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the lake to die for! A great option for a weekend getaway. Visited during Montreux Jazz Festival and it’s also very conveniently located to the festival stage
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alec

Liked: Cleanliness, staff & service
Great staff. Comfy bed. Large room with balcony facing the lake. Breakfast was good but not outstanding. Poor WiFi (slow), inconsistent hot water in the showers.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and the really comfortable beds the receptionist was really helpful and friendly overall really good experience
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful vintage property, great location, nice front desk staff.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the lake is perfect. The hotel is showing its age. The main Stairway is dangerous since the last step has a different height wich makes it a trip hazard!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christy

Liked: Staff & service
Disliked: Amenities
The location is incredible - right next to the Christmas markets and the views of the lake and mountains are unbelievable. The staff was very kind and helpful as well. The rooms were quite stark and sterile however. Nothing on the walls, no coffee maker or refrigerator - really bare bones. Some of the tiles on the balcony were broken, which made a bit of a tripping hazard. The bathroom was functional but nothing special but the worst thing was the awful smell of urine and pet dander that would not go away. Our room literally smelled like the worst part of a hospital. The hotel is lovely but it really needs a good facelift!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome we asked to upgrade to a lake view and this was quickly accommodated at a reasonable price. Lovely hotel. Also able to provide gluten free breakfast for my partner who is coeliac.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maria Margherita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view! Comfortable room and kind staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big old style hotel with loads of character

Lovely old style hotel on the banks of the lake. Big airy rooms. Staff were all very friendly and breakfast was good.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Had a wonderful stay! Such friendly helpful staff and a nice dinner at Chez Gaston! Beautiful place, great location and stunning views on the lake side!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sandra julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,friendly staff,lovely room,beautiful views,excellent food
Stayed 3 nights in Jun 2024