Ratings based on 1,737 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
Very nice staff. Rooms were clean.
Comment from Hotel Management
Apr 18, 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Aaqil,Thank you for leaving us a review. We're glad you had a nice stay with us and we hope to see you around again shortly. Best regards,
by A verified traveler from Cambridge
Posted Apr 17, 2024 on Expedia
Very pleased with this hotel. Room size was bigger than expected and very comfortable.
Comment from Hotel Management
Apr 17, 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Lynnette,Thank you for this great review! We're glad to see you enjoyed your stay with us and we sure hope to see you stay with us again in the future. Have a nice day,
by A verified traveler
Posted Apr 17, 2024 on Expedia
It was within walking distance to all of the activities we were interested in visiting while in Montreal. They also included a safe place for parking.
Comment from Hotel Management
Apr 17, 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Ben,Thank you for sharing your feedback on your recent stay with us. We're glad to see you enjoyed your stay and we sure hope to see you stay with us again.Have a wonderful day!
by A verified traveler
Posted Apr 17, 2024 on Expedia
The hotel is in a great location - an easy walk to many shops, restaurants, and the Bell Centre.
The hotel staff was very accommodating and friendly. There was an issue with my reservation, but they made everything right. I appreciated the service.
The rooms were clean and comfortable.
Comment from Hotel Management
Apr 17, 2024 by Waseem Michael, Hotel Management
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.
by A verified traveler
Posted Apr 16, 2024 on Expedia
It was in a very convenient location.
Comment from Hotel Management
Apr 17, 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Dulcie,Thank you for the review, were glad to see you enjoyed your stay with us.We hope to see you again in the future.
by A verified traveler
Posted Apr 15, 2024 on Expedia
Great hotel in the heart of downtown MTL, it was perfect for our stay as it was close to the Bell Centre and to the shopping district on St. Catherine. Friendly staff and very clean hotel.
Comment from Hotel Management
Apr 16, 2024 by Waseem Michael, Hotel Management
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.
by A verified traveler
Posted Apr 14, 2024 on Expedia
This hotel is in an excellent location and within easy walking distance to both downtown and the nearest Metro.
I would like to say how friendly the staff is at Le Nouvel. The property itself is spacious and well kept. I would like to compliment Olena who provided top notch housekeeping services. Luis also was very kind and allowed me 2 hours extra on my check out time.
The only negative comment I have is the restaurant. Unfortunately the food was sub par for both breakfast and dinner. I had no other options for the one dinner I ate there as Montreal had a snowstorm and I couldn't leave the hotel. After trying the breakfast for 2 days I went elsewhere. Otherwise this is an ideal hotel to stay in while visiting Montreal. I would certainly book Le Nouvel again.
Comment from Hotel Management
Apr 16, 2024 by Waseem Michael, Hotel Management
Thank you for choosing Le Nouvel hotel for your last stay and the time spent in sharing your feedback, we are happy that you enjoyed your stay and please rest assured that your comments will be shared with all concerned team members and look forward to welcoming you back soon.
by A verified traveler
Posted Apr 14, 2024 on Expedia
Pros:
- Clean
- Good location near the metro and the museum of fine arts.
- Double pane windows provide good sound insulation.
No significant cons.
Notes:
- As of Apr 14, 2024, the spa is shut down (since covid).
- The pool is closed during winter months since it'd freeze.
- The taxi back to the airport that they ordered for me was $60 CAD.
Comment from Hotel Management
Apr 14, 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Eamonn,Thank you for taking the time to share your feedback, we appreciate your comments. Glad to see you enjoyed your stay with us and we hope to see you stay with us again in the future.Best regards,
by A verified traveler
Posted Apr 14, 2024 on Expedia
Great location, super spacious & clean rooms! Would stay again in a heartbeat.
Comment from Hotel Management
Apr 14, 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Lana,Thank you for taking the time to leave us your feedback. We're glad to see your stay was up to expectations and we can't wait to welcome you home again.Best regards,
by A verified traveler
Posted Apr 14, 2024 on Expedia
The staff were really helpful and accommodating during our stay! Would definitely stay again!
Comment from Hotel Management
Apr 14, 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Nikki,Thank you for taking the time to leave us your review. It's nice to hear you had a nice stay with us and we sure hope to see you again. Have a nice day,