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Hotel Arena Palace Montreal

1.5 star property
Personalized service meets city convenience at this Montreal hotel, where attentive staff and seamless connectivity enhance every urban adventure

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View from property - Hotel Arena Palace Montreal (Montreal)
View from property - Hotel Arena Palace Montreal (Montreal)
View from property - Hotel Arena Palace Montreal (Montreal)
Hallway - Hotel Arena Palace Montreal (Montreal)
Room, 1 Double Bed, Shared Toilets, Private Shower | Free WiFi - Hotel Arena Palace Montreal (Montreal)
Hotel Arena Palace Montreal serves as the perfect base for exploring vibrant city life. Guests enjoy in-room WiFi to stay connected, helpful concierge services for local recommendations, and the security of round-the-clock front desk assistance whenever needed.

Reviews

4.8 out of 10

Popular amenities

  • Free WiFi
  • Parking available
  • 24/7 front desk

Room options

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Showing 7 of 7 rooms

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Room, 1 Double Bed, Shared Bathroom | Free WiFi

Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Room, 2 Double Beds, Shared Bathroom | Free WiFi

Room, 2 Double Beds, Shared Bathroom

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Room, 1 Double Bed, Private Bathroom | Free WiFi

Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower | Free WiFi

Room, 1 Double Bed, Shared Toilets, Private Shower

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Private Bathroom

Free WiFi

Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 Double Bed, Shared Bathroom

Free WiFi

Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Double Beds, Shared Bathroom

Free WiFi

Room, 2 Double Beds, Shared Bathroom

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Ville-Marie, a neighborhood in Montreal, Hotel Arena Palace Montreal is near a metro station. Sainte-Catherine Street and The Underground City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags La Ronde and Place des Arts. Check out an event or a game at Montreal Convention Centre, and consider making time for Montreal Botanical Garden, a top attraction not to be missed. Visit our Montreal travel guide
Map
1553, St André, Montreal, QC, H2L 3T5

What's nearby

  • Sainte-Catherine Street
    Sainte-Catherine Street
    3 min walk - 0.2 miles
  • Saint Denis Street
    Saint Denis Street
    5 min walk - 0.3 miles
  • Montreal_RueSherbrookeOuest_5532486215330881
    Sherbrooke Street
    7 min walk - 0.4 miles
  • Long exposure photography of a subway train in motion in a station
    The Underground City
    13 min walk - 0.7 miles
  • Old Port of Montreal
    Old Port of Montreal
    17 min walk - 0.9 miles

Getting around

  • Berri-UQAM Station
    3 min walk
  • Lucien L'Allier Station
    4 min drive
  • Montreal Metropolitan Airport (YHU)
    15 min drive

Restaurants

  • Métro Pizza
    3 min walk
  • McDonald's
    3 min walk
  • Pizza Pizza
    3 min walk
  • Starbucks
    3 min walk
  • Rôtisserie St-Hubert
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Extended parking on site (CAD 25 per day)

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request) (for a fee)

Accessibility

  • No elevator

More

  • 3 floors

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: CAD 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 511884, 2025-11-30

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Arena Palace Montreal pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Extended parking is available for CAD 25 per day. There is free parking nearby.

What time is check-in at Hotel Arena Palace Montreal?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel Arena Palace Montreal?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Arena Palace Montreal located?

Located in Ville-Marie, this hotel is steps from L'atelier de sculpture du Village and Sainte-Catherine Street. Place des Arts and The Underground City are also within 15 minutes. Berri-UQAM Station is only a 3-minute walk and Beaudry Station is 6 minutes.

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Reviews

Hotel Arena Palace Montreal Reviews

4.8

4.8

Cleanliness

6.2

Location

5.8

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 152 out of 940 reviews
Rating 8 - Good. 97 out of 940 reviews
Rating 6 - Okay. 137 out of 940 reviews
Rating 4 - Poor. 129 out of 940 reviews
Rating 2 - Terrible. 425 out of 940 reviews

Reviews

Verified

10/10 Excellent

delaney

Liked: Cleanliness, amenities, property conditions & facilities
Extremely sweet staff and comfortable beds
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The ad says free parking is available. Ha! They don't have a parking lot. The only parking is on the street, and if all the spots are gone, well, too bad! I had to park two blocks away. Aside from that: the place is clean; there were no bed bugs, cockroaches, mice, rats or anything at all like that. The bed was comfortable. There are no towels or wash cloths provided; bring your own.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Old Nostalgic Auberge perfect for an artist.

Old nostalgic decor and clean making my stay an eventful time.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were very welcoming and polite! However, it did seem like there may have been smoking (?) occurring indoors, as it smelled very strongly of it when particular staff members were present. Overall was a lovely stay, but cleanliness can be very easily improve dramatically!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. Safe. Excellent location, right downtown. Parked the car 1 block from the hotel in an indoor parking ( At the library) for $16 a day. Will be back.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rick

Liked: Staff & service
Disliked: Property conditions & facilities
The staff and their hospitality are good. The location is great. Transportation/food and entertainment all close by. Hower the hotel needs major upgrade. The place is cheap to stay. Would I stay there again???
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was no-frills but it did the job. The bed was comfortable and I had everything that I needed for a short stay!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Devonie

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. Room was clean, staff was nice, and it's in a very convenient spot.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful even though I only knew English. Very positive experience and I’d stay there again.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth it for the price

For the incredibly reasonable price, we got a warm room with clean beds, and 24hr front door service for security. Two min walk to the metro, short walk (even shorter subway trip) to Old Montreal, Chinatown, the ports.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Low key, no frills place. Be aware of which room you're booking, not all of them have an integrated bathroom, but some do. Owners/people who worked there were all very kind and helpful. Wouldn't necessarily recommend it to anyone, but for the purposes of my short Mtl work trip, it absolutely did the job.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Rudy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is one star or less. The staff was nice . This place needs repairs and update and upgrades.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and basic but clean

Was worried about the quality for such a good price but was pleasantly surprised. Old everything but room was clean. Shower was clean enough. Room had it's own sink. Great location right next to the metro. Good cheap option if you just need a place to crash
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good old fashion comfort.

It was awesomely quiet, and managed to get a lot of writing done. I felt like I was in Europe visiting my Grandpa. Just hold old fashion comfort.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Luwam

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and smells like whid , not comfortable at all
Stayed 1 night in May 2025
Verified

6/10 Okay

Connor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice little building in an amazing location (right next to berri-UQAM metro station). the only issue i had during my stay was that there was no air conditioning, and i was there on a 30° weekend so it was nearly unbearable temperature-wise
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Dany

Liked: Cleanliness, staff & service

Fine for a one-nighter.

It was okay. It was clean, but tiny. The ceiling fan is connected to the light, so not the best during summer with no AC. But the window opened, so that helped. Very friendly service.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Faith

Disliked: Amenities
I didn’t get to use the room I had booked for and they took my money after just 5 minutes of booking. Called the manager immediately but he refused to refund after 5 minutes. No proper customer service.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Omnia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

quality and cleaniness

First thing the quality of the images on the website does not match reality so it is like i booked something from here and got a completely different thing. For example, the bathroom did not have a hanger for toilet paper or the towel. they have a no refund policy. I tried talking that this does not match what I booked and I need a refund to be able to go somewhere else and the response was I will get an email in 3 days to decide if i am eligible for a refund. The room looks clean but the details are not so it is like it was not professionally cleaned in a while. Like there were dust under the bed and windows frame corners were not cleaned much longer also the fan. The bathroom does not have garbage bag in the garbage pin. put the images. the staff was friendly and polite though
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Thanks for the bugs

The customer service was the best part of it: the employees do what they can with the lemon they are working with. The room was way too warm and the ceiling fan was not accessible (or working?). There is no window screen, so no way to prevent bugs from coming in. There is a strong cleaning product smell that last all of the night. And I've got multiple bug bites (85% certain there are bedbugs in the room). Please steer clear from this lemon.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Natasha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The man who checked us in was very friendly! That and the fact the bed was comfortable and clean were the only redeeming things about this place. The price is EXACTLY what you pay for. The rooms are old, dilapidated and have questionable appliances. Despite the no smoking, our room reeked of cigarettes (there was one left half smoked on the window sill and a pile of ash over the radiator.) There were used condoms in the trash from the previous occupant. The only housekeeping this hotel does is changing the bed sheets. All that to say, it is incredibly close to the Berri-UQAM metro station and there is a super cool punk dive bar in the basement. So if you’re looking for a place to keep your things while you run around the city, it’s perfect. They do actually have 24/7 concierge so you can freely come and go. Great for a weekend out on the town, I would avoid looking at anything too closely in the daylight. No bedbugs or cockroaches though. TLDR: Great doorman; old, dirty rooms; very few amenities but safe enough once you’re inside.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Bernice

Liked: Staff & service
Disliked: Cleanliness
Room overall was clean but had a strange odor to it.
Stayed 6 nights in May 2026
Verified

6/10 Okay

Botong

Liked: Cleanliness
The security camera is installed. Is it good? Good to give me upgrade for room with its bath and lavatory facility without extra fee.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Jeannette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed in! This place should not have a license to operate. Between all the hallway yelling at all hours of the night, street noise, unhelpful and unprofessional staff, I genuinely don’t feel safe.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities
The Hotel astonished me from how beautiful it is. When I entered the Hotel room I got calmer at it’s Excellence.
Stayed 1 night in Jan 2026