Ratings based on 2,046 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
The hotel was great. Staff was very friendly and helpful. Underground parking access was great. Location is prime, close to entertainment district, restaurants and a short walk to Mont-Royal. This location will be my new default hotel in Montreal
by A verified traveler
Posted Mar 27, 2024 on Expedia
Always my choice to stay in Montreal
Comment from Hotel Management
Mar 27, 2024 by Ella M., Hotel Management
Dear Gregory, Thank you for sharing your recent experience with us. We are glad to see you rated us with a perfect score and we appreciate your feedback. Thank you again and we look forward to welcoming you back soon. Best regards, Ella M., Guest Services Manager
by A verified traveler
Posted Mar 25, 2024 on Expedia
Paying for parking isn't the greatest, we've already paid a good amount of money to stay at the property so having to pay $35 per day seems a bit excessive. Overall great property.
Comment from Hotel Management
Mar 26, 2024 by Ella M. , Hotel Management
Dear Asha, Thank you for choosing the Holiday Inn & Suites Montreal Centre-ville Ouest for your recent stay in our city. A positive guest experience is something our staff takes great pride in, which is why we value your feedback. We hope you will visit us again!Best regards, Ella M., Guest Services Manager
by A verified traveler
Posted Mar 25, 2024 on Expedia
All good and no vomplaints
Comment from Hotel Management
Mar 26, 2024 by Ella M. , Hotel Management
Dear Glenn, Thank you for your comments about your recent stay with us. We hope to have the pleasure to welcome you again in the future! Cordially, Ella M., Guest Services Manager
by A verified traveler
Posted Mar 23, 2024 on Expedia
Everything was perfect
Comment from Hotel Management
Mar 26, 2024 by Ella M. , Hotel Management
Dear Marie, Thank you for staying at Holiday Inn & Suites Montreal Centre-ville Ouest. We are glad you enjoyed your stay and hope you will come visit us again! Best regards, Ella M., Guest Services Manager
by A verified traveler
Posted Mar 22, 2024 on Expedia
Quietest hotel I have ever been in. You don’t hear any noise when in your room. Bed was super comfy. Just had an awesome overall stay
Comment from Hotel Management
Mar 22, 2024 by Nicole, Guest services manager, Hotel Management
Dear Rick, Thank you for staying at Holiday Inn & Suites Montreal Centre-ville Ouest. We are glad you enjoyed your stay and hope you will come visit us again! Best regards,
by A verified traveler
Posted Mar 20, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by Nicole, Guest services manager, Hotel Management
Dear Storm, Thank you for your evaluation about your recent stay with us. We hope to have the pleasure to welcome you again in the future! Cordially,
by A verified traveler
Posted Mar 18, 2024 on Expedia
Great destination and very clean
Comment from Hotel Management
Mar 19, 2024 by Ella M., Hotel Management
Dear Mary, Thank you for sharing your recent experience with us. We are glad to see you rated us with a perfect score and we appreciate your feedback. Thank you again and we look forward to welcoming you back soon!Best regards, Ella M., Guest Services Manager
by A verified traveler
Posted Mar 18, 2024 on Expedia
This hotel was extremely clean and the staff was very friendly.
Comment from Hotel Management
Mar 19, 2024 by Ella M., Hotel Management
Dear Tanya, We're delighted to hear that you had a pleasant stay at our hotel. Your kind words about our friendly staff and clean rooms are greatly appreciated. We look forward to welcoming you back in the future! Sincerely, Ella M., Guest Services Manager
by A verified traveler
Posted Mar 17, 2024 on Expedia
Very nice pool, spa and sauna, was perfect for a family weekend gateway!
Comment from Hotel Management
Mar 18, 2024 by Emma, Hotel Management
Dear Stephanie,Thank you for choosing Hotel Holiday Inn & Suites Montreal Centre-Ville Ouest for your past stay in Montreal. We're glad you enjoyed your family weekend with us, especially the pool and the spa.Sincerely,EmmaGuest Service Manager