Vacations Close To Montreal Botanical Garden

Good experience. Excellent staff.

Nice hotel

Great property, would stay again!

Nice historic building with a good location. Our grand city view room was spacious and had a great view, but with kind of an odd layout. The separate living room area was very narrow - but it worked. The service left something to be desired. The staff was kind of indifferent and not very accommodating. We requested hypo-allergenic (nonfeather) pillows at check in and the clerk said he would see what he could do but wasn't sure they had any available. A bellman came to the room and said he couldn't locate any with kind of a "sucks for you" attitude, I then complained again to the front desk and told them we didn't appreciate the attitude and were likely to change hotels the next day, and miraculously they located a couple of hypo-allergenic pillows for us about 20 minutes later. Also, the maid service was not what you would expect in a luxury hotel - they kind of did the minimum (made beds, emptied wastebaskets, changed out glassware), but didn't rehang robes or tidy up like some other hotels we have stayed at.

Room was great. Not much of a lobby or other amenities. Location is good.

The shower doesn’t not allow for any space to shower, it’s opened without a glass door or curtain which makes the whole bathroom get wet. The TV are not smart TVs this limits the user experience. The gym is extremely dark and needs more lighting. The equipment was damaged as well

Clean and well equipped room. We especially appreciated that the room came with dishwasher and laundry detergent pods, and the staff were all very friendly. I didn’t have a chance to check in online ahead of time, and the guy at the front desk very quickly checked us in.