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Palacio Hotel

3.5 star property
Hotel in Montevideo with a 24-hour front desk

Choose dates to view prices

Photo gallery for Palacio Hotel

Property entrance
Lobby
Superior Double Room, 1 Double Bed, Terrace | Terrace/patio
Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, free WiFi
Reception
Located in the heart of Ciudad Vieja, Palacio Hotel offers genuine hospitality. Guests enjoy in-room WiFi and tour/ticket assistance for easy city navigation. Previous guests praise the staff for their attentive, helpful service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, free WiFi

Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Ensuite

Standard Room, 1 Double Bed, Ensuite | Minibar, in-room safe, desk, free WiFi

Standard Room, 1 Double Bed, Ensuite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Private Bathroom

Standard Twin Room, 2 Twin Beds, Private Bathroom | Minibar, in-room safe, desk, free WiFi

Standard Twin Room, 2 Twin Beds, Private Bathroom

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed, Terrace

Superior Double Room, 1 Double Bed, Terrace | Minibar, in-room safe, desk, free WiFi

Superior Double Room, 1 Double Bed, Terrace

8.6 out of 10
Excellent
(10 reviews)

Highlights

Terrace
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Bartolomé Mitre 1364, Ciudad Vieja,, Montevideo, 11000

What's nearby

  • Montevideo Cathedral - 1 min walk - 0.1 miles
  • Radisson Victoria Plaza Casino - 4 min walk - 0.3 miles
  • Salvo Palace - 4 min walk - 0.3 miles
  • Puerto de Montevideo - 11 min walk - 0.6 miles
  • Port Market - 12 min walk - 0.7 miles

Getting around

  • Montevideo Central Station - 7 min drive
  • Carrasco Intl. Airport (MVD) - 50 min drive

Restaurants

  • ‪Confitería 25 De Mayo - ‬2 min walk
  • ‪La Pasiva - ‬2 min walk
  • ‪La Corte - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Palacio Hotel

Hotel located in Ciudad Vieja
Palacio Hotel provides everything you need. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance, smoke-free premises, and an elevator
  • A front-desk safe and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Palacio Hotel have amenities such as free WiFi, safes, and minibars.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and electrical adapters/chargers

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Deluxe Room with Terrace | Premium bedding, minibar, in-room safe, laptop workspace

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9.0 out of 10, Wonderful, 862 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palacio Hotel Hotel
Palacio Hotel Montevideo
Palacio Hotel Hotel Montevideo

Frequently asked questions

Is Palacio Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacio Hotel?

This hotel doesn't offer parking.

What time is check-in at Palacio Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Palacio Hotel?

Check-out is at 10:00 AM.

Where is Palacio Hotel located?

Located in Ciudad Vieja, this hotel is steps from Peatonal Sarandí, Louvre Antiques, and Plaza de la Diversidad Sexual. Museo Torres Garcia and Montevideo Cabildo are just steps away.

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Palacio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 181 reviews
Rating 8 - Good. 36 out of 181 reviews
Rating 6 - Okay. 13 out of 181 reviews
Rating 4 - Poor. 4 out of 181 reviews
Rating 2 - Terrible. 7 out of 181 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

RAMON

Liked: Cleanliness, property conditions & facilities
Beautiful building!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming place, old and special, with an amazing balcony and wonderful service.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located in the Ciudad Vieja and close to all of the surrounding attractions. The antique elevator works well and the staff are very nice and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the old architecture !
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with great location
Stayed 2 nights in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

8/10 Good

PEKKA

Liked: Cleanliness, staff & service, room comfort

Nice and classic

Quite nice stay. Room was classic but everything worked. The bathroom floor gathered water from shower which wasn’t very nice. Wifi worked well and staff was very nice.
Stayed 2 nights in Jan 2025

8/10 Good

Mikko

Liked: Cleanliness, staff & service, room comfort

Great host, great location

Patricia is a lovely host. Very helpful and cafe/tea served all day. The rooms are a bit outdated, but the location is excellent!
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is an older property that is centrally located. Very unique!
Stayed 2 nights in May 2024

6/10 Okay

Andrea

Disliked: Staff & service, amenities, property conditions & facilities
We were yelled up because we had left the door opened. During checking out, we were silenced by the receptionist when we said “good morning” because there was someone sleeping there. We were also scolded because we had left the elevator door opened.
Stayed 3 nights in Feb 2025

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming art nouveau hotel in the middle of Ciudad Vieja. Owned and operated by a single family. Very friendly and helpful staff. Amazing decor that will take you back in time. Very unique and pleasing experience. Easy and enjoyable walk to any of the Ciudad Vieja sights, cafes, and slightly longer walk to Mercado del Puerto historic market filled with excellent parrilladas. Can't beat the price.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

1890s architecture!

Staying at this hotel built in the 1890s was an interesting experience. However, the facilities were very outdated and there was no soundproofing at all. We couldn't sleep due to the noise inside building and outside.
Stayed 1 night in Jan 2024

6/10 Okay

JESUS

Disliked: Property conditions & facilities
Place is old and did not have hot water.

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were consistently rude to me, and when I asked for reasonable explanations around missing items (items went missing during laundry exchange, I was thereafter i 'disenfranchised' from any reasonable level of service. One constant issue with the property was the unidentified staff members asking for room keys, before returning to the front desk, this was very frustrating, as It makes no sense to pass your door keys to somebody you have no clarity if they work at the hotel or not. The area around the hotel, is incredible dangerous due to the presence of addicts injecting in an alleyway on the one side of the hotel, also I was disappointed that no resources/maps/or advice was available about Montevideo.
Stayed 6 nights in Aug 2024

6/10 Okay

Mario

Disliked: Staff & service, amenities, property conditions & facilities
Even though the property has its charm as a building from a different era, the staff should work on improving their service skills, and the amenities and facilities could be better.
Stayed 2 nights in Aug 2025

8/10 Good

Elías

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar Montevideo
Stayed 1 night in Aug 2025

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is rustic in a good way. Friendly and helpful staff.
A different tableau on each floor.
The classic elevator
View from the roof. Staff suggested taking a look from the top.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion. Muy buena atencion. Instalaciones antiguas muy bien conservada. Muy recomendable.
Stayed 3 nights in Aug 2025

10/10 Excellent

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício e ótima localização para conhecer a ciudad vieja caminhando. Apesar de ser no centro, era uma área segura.
Stayed 1 night in Jul 2025

10/10 Excellent

SING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in the old town center

Excellent 2 nights in the old city center walking distance to the Ferry arrival and HOHO bus stop .
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities
Great place w/an old nostalgic vibe. Felt a bit like a ghost town w/most shops closed. Maybe because it was winter time. Urea’s a whole was underwhelming. Maybe in the summer it is more lively. Still a cool historic looking hotel & walking distance to main plaza, market & old town!
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Charming, old-fashioned, but very cozy, close to restaurants and shops; they serve great coffee in the mornings. I highly recommend it. Couple from Port Charlotte, FL, USA. JC and CM
Stayed 5 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a nice little hotel, the bed was confortable and the room was clean. If you want to be close to the historic center, this is a good choice.
Stayed 2 nights in May 2025

10/10 Excellent

Meredith

Everywhere we usually stay was booked. This was a pleasant surprise. It's the best buy you'll find. Our room had very large terrace with beautiful view
Stayed 1 night in Apr 2025

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