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Serena Majestic Hotel

Property class: 4

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Photo gallery for Serena Majestic Hotel

A beach with rows of blue and red umbrellas and chairs, a rocky breakwater, and calm turquoise water. - Serena Majestic Hotel (Montesilvano)
A beachside kiosk with a checkered floor, outdoor seating, and a view of the sea. - Serena Majestic Hotel (Montesilvano)
A modern hotel with a pool, surrounded by trees and overlooking a beach. - Serena Majestic Hotel (Montesilvano)
A person in a bikini standing on a diving board by a pool with a view of the ocean. - Serena Majestic Hotel (Montesilvano)
A dining table with breakfast items and a view of the sea. - Serena Majestic Hotel (Montesilvano)
Consider a stay at Serena Majestic Hotel and take advantage of a beach bar, shopping on site, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a private beach, sun loungers, and beach volleyball. Treat yourself to spa services, such as a massage, a body treatment, or a facial. Fitness classes are offered at the gym; other things to do include volleyball, basketball, and rowing/canoeing. In addition to a garden and a playground, guests can connect to free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Classic Double Room

A hotel room with a large bed, a wardrobe, a mirror, and a hallway leading to another room.

Classic Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, Sea View

A hotel room with a bed, a desk, a TV, and a view of the sea.

Classic Double Room, Sea View

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

A hotel room with a large bed, a wardrobe, a mirror, and a hallway leading to another room.

Classic Triple Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room, Sea View

A hotel room with a bed, a desk, a TV, and a view of the sea.

Classic Triple Room, Sea View

  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Quadruple Room

A hotel room with a large bed, a wardrobe, a mirror, and a hallway leading to another room.

Classic Quadruple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

A hotel room with a large bed, a wooden headboard, a round wall light, a mirror, and a door.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

A hotel room with a large bed, a wooden headboard, a round wall light, a mirror, and a door.

Superior Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

A hotel room with a large bed, a wooden headboard, a round wall light, a mirror, and a door.

Superior Quadruple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Quadruple Room, Terrace

A hotel room with a large bed, a wooden headboard, a round wall light, a mirror, and a door.

Superior Quadruple Room, Terrace

  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room

A hotel room with a bed, bedside table, chair, and a view of the outdoors through a large window.

Premium Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Studio Suite

A modern room with a wooden dining table and chairs, a small kitchenette, and a large window with curtains.

Junior Studio Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Studio Suite, Terrace

A modern room with a wooden dining table and chairs, a small kitchenette, and a large window with curtains.

Junior Studio Suite, Terrace

  • Resort view
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

A hotel room with a large window, a radiator, a desk, a chair, and a sofa.

Family Room

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room

A hotel room with a large bed, a wardrobe, a mirror, and a hallway leading to another room.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a view through a sliding door.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

A hotel room with a large bed, a wardrobe, a mirror, and a hallway leading to another room.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

A hotel room with a large bed, a wardrobe, a mirror, and a hallway leading to another room.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room

A hotel room with a large bed, a wardrobe, a mirror, and a hallway leading to another room.

Classic Room

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

APARTMENT TWO BEDROOMS WITH VIEWS

  • Sleeps 10

APARTMENT WITH BALCONY

  • Sleeps 10

APARTMENT CAPACITY 2

  • Sleeps 10

About the neighborhood

Located in Montesilvano, Serena Majestic Hotel is connected to a shopping center. Villa Urania Museum and Fontana La Nave di Pescara are local landmarks, and some of the area's activities can be experienced at Cantina di Biase and Bowling Pin Palace. Traveling with kids? Consider Marrucino Theater, or check out an event or a game at Adriatico Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Montesilvano travel guide
Map
Viale Carlo Maresca, 12, Montesilvano, PE, 65015

What's nearby

  • A beach with yellow umbrellas and white-striped pathways.
    Montesilvano Beach
    1 min walk - 0.1 miles
  • Montesilvano Convention Center
    3 min walk - 0.2 miles
  • Pala Dean Martin - Congress Center
    5 min walk - 0.3 miles
  • Porto Allegro Mall
    5 min walk - 0.3 miles
  • Spiaggia Libera
    15 min walk - 0.8 miles

Getting around

  • Montesilvano Station
    14 min walk
  • Abruzzo Intl. Airport (PSR)
    27 min drive

Restaurants

  • Bar Mazzocchetti E Marchetti
    15 min walk
  • Il Tucano
    5 min drive
  • Cafè & Cafè
    6 min drive
  • Mizzica Specialità Siciliane
    3 min drive
  • Da Ciccio
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Playground
  • Shopping
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Check-in and check-out is possible on Sundays only.

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.00 per person, per night. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT068024A1N8N744SI, 068024ALB0004

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Serena Majestic Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The pool will be closed during the winter.

Is Serena Majestic Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serena Majestic Hotel?

Check-in begins at 4 PM. After-hours check-in is not available.

What time is check-out at Serena Majestic Hotel?

Check-out is at 10 AM. Late check-out is available for EUR 65 (subject to availability).

Are there all-inclusive benefits at Serena Majestic Hotel?

Some rate plans available at this property are all-inclusive.

Where is Serena Majestic Hotel located?

Located in Montesilvano, this beachfront hotel is in the city center and within a 5-minute walk of Montesilvano Beach, Montesilvano Convention Center, and Pala Dean Martin - Congress Center. Spiaggia Libera and Porto Allegro Mall are also within 15 minutes. Montesilvano Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Majestic Hotel Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 19 out of 58 reviews
Rating 8 - Good. 18 out of 58 reviews
Rating 6 - Okay. 16 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the BLD buffet was amazing!
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went out of their way to find us some taxis and provide a late checkout after a local race. We were in Italy for the first time and as Americans, we felt very welcome in the hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima tappa al Serena. Una garanzia come sempre.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

nicola

Disliked: Amenities, property conditions & facilities
Ero stato due anni fa' nel lato residence e mi ero trovato bene, quest'anno ho voluto provare la parte hotel sperando superasse a comfort la parte residence. Purtroppo già dalla prima notte è stato un incubo, non riuscivo a dormire, il vento che c'era faceva sbattere di molto la porta finestra che affaccia sul balcone, facendo parecchio rumore, tutto questo di notte. Inoltre non riuscivo a spegnere l'aria condizionata neanche dal termostato c'era un on/off eppure mi era stato detto alla reception basta togliere la scheda e va via la corrente anche al climat. tolgo la scheda ma sempre la prima notte l'aria vedo continua tutta la notte a funzionare, provocandomi il giorno dopo stati influenzali, rovinandomi la vacanza purtroppo. Inoltre zanzare in camera, un 4 stelle e neanche le zanzariere e infissi decenti... Da ristrutturare sicuramente, personalmente gli darei 3 stelle.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Juan Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frokost var veldig dårlig
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Maria Pia

Peccato per la mancata pulizia
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto grande, bella, accogliente, direttamente sul mare. Gli alloggi confortevoli forse da rivedere alcune cose visto che si tratta di un 4 stelle. Personale cordiale e attento agli ospiti. Il punto forte di questa struttura e' l' animazione veramente eccellente
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo, ma se si prenota sabato e domenica la tessera club non dovrebbe essere richiesta (o almeno non per intero) dato che l’animazione è molto ridotta
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Stefano

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Domenico

Vacanza Relax Famiglia

Ottimo hotel,cibo buono, mare bellissimo e animazione TOP
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bellissima struttura direttamente sul mare

Bellissima struttura da migliorare solo la piscina con gli scivoli perché l acqua è gelata in quanto poco soleggiata per il resto una meravigliosa vacanza ritornerò sicuramente per la terza volta.
Stayed 7 nights in Aug 2018
Verified review

8/10 Good

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Direttamente sul mare (ahimè Adriatico che non mi piace perché non molto pulito e con presenza di meduse). Piacevoli e pulite le piscine una grande con intrattenimento pomeridiano è una piccola con scivoli per bambini (un po’ fredda) oltre quella per i piccoli al club serenino. Personale delle pulizie in azione 24/24. Spesso offerti stuzzichini e/o cocomero fresco. Spettacoli serali divertenti e ben fatti da un gruppo di ragazzi e ragazze MERAVIGLIOSI. Gli intrattenitori sono FANTASTICI un ringraziamento speciale a IVAN MARCO LUCA CICCIO e tutti gli altri che hanno reso la vacanza SPECIALE. Grazie alle ragazze del Serenino che prendendosi cura dei bimbi più piccoli hanno permesso di rilassarsi ai genitori anche se Marta che c’era lo scorso anno ci è mancata (senza nulla togliere a Sara). Solo 2 annotazioni: la TV troppo piccola per il Residence e poi chebprendeva praticamente 4/5 canali e con effetto nebbia e i fotografi un po’ troppo invadenti e con presenza troppo assidua un po’ fastidioso (lo scorso anno c’erano solo in qualche tratto di giornata)
Stayed 14 nights in Aug 2018
Verified review

8/10 Good

Daniela

Wir waren bereits das dritte mal und wir würden wieder gehen.
Stayed 14 nights in Jul 2018
Verified review

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familienfreundliches Hotel

Hotel Personal war sehr freundlich und hat uns bei jeder Anfrage weitergeholfen. Der Zustand der Einrichtungen hat uns positiv beeindruckt. Wir konnten die Tennis-, Fussball-, Basketballplätze und die dazu gehörende Ausrüstung unkompliziert buchen. Alles steht kostenlos zur Verfügung. Das "Clubcard System" ist sehr praktisch. Hier kann man die Karte entweder an der Rezeption oder am Strandkiosk des Hotels aufladen lassen und braucht dadurch kein bares Geld. Von Mittelhof aus kann man direkt auf den Strand laufen. Dort befindet sich die Liegen und Sonnenschirme des Hotels, die nach Reihe und Platznummer gekennzeichnet sind. 2 Liegen und ein Sonnenschirm sind im Preis enthalten. Achtung: Bei Expedia bucht man nur die Übernachtung. Hotelleistungen müssen im Vorort gekauft werden ( 36 Euro pro Person pro Aufenthalt ). Strand ist sehr kinderfreundlich. Die kleinen können ziemlich weit ins Wasser ohne das es die Hüften überschreitet. Tolle Restaurants an dem Strand entlang, sehr gutes essen. Schönes Einkaufszentrum ist zu Fuss und Supermärkte sind mit Auto in 5 Minuten zu erreichen. Aus dem Grund ist das Zimmer mit Küche eine tolle Lösung für Familien mit Kindern.
Stayed 7 nights in Jun 2018
Verified review

6/10 Okay

Marco

Liked: Room comfort
Disliked: Property conditions & facilities
Attenzione al costo dell'albergo perché oltre alla cifra che credi di aver pattuito cercano di addebitare 45 euro di pulizia e una iscrizione club da circa 50 euro a persona poiché è un residence. E' tutto scritto ma non ci si fa caso. Expedia mi ha risolto il problema
Stayed 1 night in May 2018
Verified review

8/10 Good

Carla

Liked: Staff & service, property conditions & facilities

Villaggio confortevole mare bello animazione otti

Il dreamteam serena majestic ci ha regalato un bellissimo ricordo di questa vacanza.
Stayed 7 nights in Jul 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Hotel just for people speaking Italian. There are many activities, but nothing in English. Big part of staff can speak just Italian. Cleaning just ones in the week. Dirty kitchen.
Stayed 7 nights in Jul 2017
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

God ferie- på italiensk... ikke altid positivt....

Vi havde en udmærket ferie- dog er jeg utilfreds med to ting. Et at man blev opkrævet 35 euro pr prs ved ankomst- for "underholdning". Denne udgift var ikke til at finde på jeres hjemmeside eller under booking af hotellet. Så vi betalte 35x3 ved ankomst- modvilligt. Da vi så ville se hvad vi fik for pengene kunne vi konstatere at al underholdning foregik på italiensk! Intet engelsk! :( Min søn på 6 år fik intet ud af alle de aktiviteter der var til børn (alt på italiensk) og underholdningen for voksne ligeså. Alt i alt et godt hotel- men en anden gang måske det ville være godt at nævne at der på hele hotellet kun er er to af medarbejderne der kan tale forståeligt engelsk. Og skal man tvinges til et gebyr skal dette fremgå under booking af hotel. Og da det ikke var noget vi på nogen måde fik udnytte af forventer jeg de 3x35 euro tilbagebetalt til min konto. På forhånd tak Mvh Zareen al-khakani
Stayed 7 nights in Jun 2017
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, room comfort

comoda per soggiorno al mare famiglia bambini

Una struttura un po' datata ma comoda con spiaggia privata Ideale per soggiorno con bambini
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

P

Partecipare ad un meeting in un albergo in riva al mare con sale attrezzate coniuga partecipazione e relax
Verified review

6/10 Okay

Mirko

Liked: Cleanliness, staff & service
Disliked: Room comfort

La struttura è a due passi dal mare.

La nostra camera risultava all'ultimo piano (settimo) della palazzina dove, la seconda notte a seguito di maltempo, con le finestre in alluminio che non facevano tenuta si è allagata e quindi costretti a chiamare il personale delle pulizie. Nel terzo pomeriggio non si accendeva più la TV (che ancora a tubo catodico). Attese circa due ore per la sostituzione della stessa.
Verified review

8/10 Good

gian piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buono

Ottima l'animazione e l'intrattenimento.
Verified review

6/10 Okay

Serena

Liked: Cleanliness, room comfort

Luci e ombre

Struttura x famiglie. Le camere ristrutturate sono carine ed essenziali, ma il lavoro non è stato completato lasciando le finestre e la porta vecchie. Animazione sempre presente e mai invadente, ma nel primo pomeriggio sarebbe bello poter riposare mentre si è obbligati a sentire musica ad alto volume. Wi-fi solo nelle aree comuni e non in camera. Ti obbligano ad avere il braccialetto, ma abbiamo notato gente senza che entrava indisturbata. Inoltre chiunque poteva accedere ai bagni della spiaggia, anche e soprattutto ambulanti e massaggiatrici cinesi e nonostante si stato segnalato nulla è stato fatto.
Verified review

6/10 Okay

Francesco

Liked: Cleanliness, staff & service

Per famiglie con bimbi piccoli.

Buona struttura per chi ha bimbi piccoli.biberoneria attrezzata. Nel centro abitato con tutti i confortevole vicini. Mare bruttino. Grande confusione
Verified review

6/10 Okay

ACH

Disliked: Staff & service

Confusing rules and tarrif

You are presented with 4 A4 pages in Italian ( no translation , explaining how the charges work! You cannot pay cash for anything , you have to charge a cash card up. Annoying. Staff do not speak much English. Endless irritating hotel club games and entertainment . Not a quiet holiday !