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The Westin Monterrey Valle

Property class: 4

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Photo gallery for The Westin Monterrey Valle

A rooftop infinity pool with lounge chairs and umbrellas, surrounded by a landscaped garden and a modern building. - The Westin Monterrey Valle (San Pedro Garza García)
Property video
A rooftop lounge with seating areas, a bar, and a city view at dusk. - The Westin Monterrey Valle (San Pedro Garza García)
A modern restaurant with a city view, large windows, and a mix of seating arrangements. - The Westin Monterrey Valle (San Pedro Garza García)
A multi-story hotel with a prominent 'WESTIN' sign, large windows, and a modern architectural design. - The Westin Monterrey Valle (San Pedro Garza García)
At The Westin Monterrey Valle, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Indulge in a massage, a body scrub, and a facial at Heavenly Spa by Westin, the onsite spa. The on-site Mexican cuisine restaurant, Terrae – Trattoria Regia, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with 2 bars and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a painting on the wall.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a small table, and a chair. There are framed pictures on the walls and a lamp on the nightstand.

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a small table, and a wall-mounted shelf.

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, City View

A hotel room with two beds, a small table, and a chair. There are framed pictures on the walls and a lamp on the nightstand.

Club Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Room

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Room

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Mountain View

A modern hotel room with a blue sofa, a white coffee table, a wooden herringbone-patterned wall, a bed with a grey headboard, and a desk with a lamp.

Presidential Suite, 1 King Bed, Mountain View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Del Valle neighborhood, The Westin Monterrey Valle is connected to a shopping center. Galerias Monterrey and Paseo San Pedro are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fundidora Park and Parque Ecologico Chipinque. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our San Pedro Garza García travel guide
Map
Ave. Manuel Gomez Morin, Rio Missouri Y, Punto Valle, San Pedro Garza García, NL, 66220

What's nearby

  • A water feature with a central island, a Ferris wheel, and a tall tower in the background.
    Fundidora Park
    9 min drive - 5.0 miles
  • Calzada del Valle
    9 min walk - 0.5 miles
  • Paseo San Pedro
    14 min walk - 0.8 miles
  • Calzada Mauricio Fernández Garza
    17 min walk - 0.9 miles
  • Centro Cultural Plaza Fatima
    4 min drive - 1.2 miles

Getting around

  • Hospital Station
    6 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    39 min drive

Restaurants

  • Starbucks Reserve Bar
    4 min walk
  • The Cheesecake Factory
    5 min walk
  • Nespresso
    1 min walk
  • Lomma & Limma
    3 min walk
  • Tacos El Büey
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MXN 180 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 450 for adults and MXN 280 to 400 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Deck11 Rooftop
  • Terrae – Trattoria Regia

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,229 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Lever door handles
  • Low-height counter and sink (28 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 79 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 800.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 300 to 450 for adults, and MXN 280 to 400 for children
  • Covered self parking fee: MXN 180 per night
  • Pet fee: MXN 750 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does The Westin Monterrey Valle have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is The Westin Monterrey Valle pet-friendly?

Yes, The Westin Monterrey Valle allows pets (limit 1 total) with a maximum weight of up to 79 lbs per pet. There's a fee of MXN 750 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for MXN 180 per night.

What time is check-in at The Westin Monterrey Valle?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Westin Monterrey Valle?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Westin Monterrey Valle located?

Located in Del Valle, this spa hotel is within a 15-minute walk of Calzada del Valle and Paseo San Pedro. San Jose Hospital Medical Center and Centro Cultural Plaza Fatima are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Monterrey Valle Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 413 out of 553 reviews
Rating 8 - Good. 79 out of 553 reviews
Rating 6 - Okay. 29 out of 553 reviews
Rating 4 - Poor. 19 out of 553 reviews
Rating 2 - Terrible. 13 out of 553 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome...
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel! Well located…. Excellent place to spend time in San Pedro Garza
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything was perfect about the hotel, it was always neat it had an amazing view.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, comfortable and clean. Staff throughout hotel was friendly. Breakfast buffet was vast with good quality food. Stay was overall excellent!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , well decorated and excellent location
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was great and the bed was very comfortable. Great shower.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Westin. Service was excellent.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top of the line property very clean and nice!!! Sitting right next to one of the best malls in Monterrey will definitely come again
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa nothing but the best
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing view. Nice staff. Clean rooms.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located inside a shopping mall which makes it a great place to stay, in the middle of Colonia del Valle. Decoration is great and rooms very comfortable. Room service was not that great as we did not get all things we ordered. In the restaurant, even when it was empty, we were not offered good places because we were not top plus Bomboy members.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location….hotel is supposedly pretty new but rooms already showing signs of deterioration and need for some renovation. Pillows are way too thick and hard and bed is made with so many blankets and duvets that one needs to keep temperature at 18C to stay cool, although bed is otherwise great. Parking is conveniently located but a nightmare as it requires payment every time one exits property and machines do not take credit cards or large notes
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting to the property, noticing a lambo dealer next to it along with Holsteins on the other side to the hotel is unmatched. Lobby is a masterpiece. 1. Unfortunately, since checking in, staff at reception Miguel Ramirez and Neivi (manager in charge according to them) they received me and checked me in with the most arrogant and undermining attitude and proceeded to give a room with the worst view to the roof of the mall and they very cute cables. 2. They were suppose to charge $200 for smoking odor fee , which I agreed but they instead charged $275. 3. I extended my stay 2 more nights, got my card requested by Miguel Ramirez and he confirmed it was added. Realized that was not true because coming down from the pool to my room they locked me out. Had to go down to the lobby, wet, half naked on swim trunks to see why I was locked out of my room. They made me wait for a new room, pack my stuff and move to a new room, after charging $275 as a smoking fee. Ridiculous and annoying things no one should ever have to go through at any Westin property. Miguel Ramirez & Neivy have a lot of room for improvement regarding how they treat the customers since the moment we for check in and through out the whole stay. If they dont enjoy what they do, they should let go as they are hurting the Westin brand. Would like to recognize the rest of the staff. Incredibly humble, sense of urgency, attention to detail; Oswaldo, Roberto, Rafael, Miguel from Rstaurant/rm service. Nayeli at the spa.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully located with a view of the cerros. There is a mall, places to eat, pharmacies, Beauty shops with in walking distance. Excellent service.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Todo excelente!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general de stay was ok, we only use the room for sleep, rest... all the time we were outside, in the Mall, meeting some places at MTY. We like the location of the hotel, the access, place, building, etc..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
We came for the World Cup. Biggest problem was the hotel had no power for a day and a half. It’s one of the more expensive hotels in the area but for half of our stay we had no amenities no ac just back up power. The staff obviously couldn’t do much about it but offered little compensation or tried to make the guest happy. Fyi it seems to be something that happens often because they pulled out portable ac and charging towers in the lobby.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We aleays have a great experience at Westin, we love this hotel and the shopping around
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great business hotel.

perfect location for a few day trip to Monterrey
Stayed 2 nights in Jan 2024