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Novotel Monterrey Valle

4.0 star property
Art Deco hotel with a seasonal outdoor pool and a 24-hour front desk

Choose dates to view prices

Surrounded by the vibrant energy of Showcenter Complex, Novotel Monterrey Valle offers an upscale retreat. Unwind at the garden or playground, indulge in breakfast and dinner at the on-site restaurant, and connect with free in-room WiFi. With a seasonal pool and arcade/game room nearby, guests have given top marks to this hotel’s helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Eco-friendly toiletries
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269

What's nearby

  • Fashion Drive - 9 min walk - 0.5 miles
  • Auditorium Pabellón M - 5 min drive - 3.1 miles
  • Macroplaza - 7 min drive - 3.3 miles
  • Monterrey Institute of Technology - 8 min drive - 4.7 miles
  • Fundidora Park - 8 min drive - 4.3 miles

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 44 min drive

Restaurants

  • ‪Restaurante 365 Novotel - ‬2 min walk
  • ‪Los Hidalgos - ‬3 min walk
  • ‪Más Salsa - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Nectarworks - ‬7 min walk

About this property

Novotel Monterrey Valle

Upscale family-friendly hotel near Fashion Drive
Located close to Metropolitan Center and Showcenter Complex, Novotel Monterrey Valle provides a terrace, a garden, and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, wedding services, and a banquet hall
  • A ballroom, a water dispenser, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 238 rooms offer comforts such as heated floors and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 100 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 335 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 per person
  • Covered self parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Frequently asked questions

Does Novotel Monterrey Valle have a pool?

Yes, this property has a seasonal outdoor pool. The property will be renovating the pool from October 3 2025 to May 31 2026 (completion date subject to change).

Is Novotel Monterrey Valle pet-friendly?

Yes, Novotel Monterrey Valle allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 500 per night and a fee of MXN 500.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for MXN 100.00 per stay. Limited spots are available.

What time is check-in at Novotel Monterrey Valle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Novotel Monterrey Valle?

Check-out is at 1 PM.

Where is Novotel Monterrey Valle located?

This family-friendly San Pedro Garza García hotel is located in the business district, within a 10-minute walk of Metropolitan Center and Showcenter Complex. Fashion Drive and Auditorium Pabellón M are also within 3 mi (5 km).

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Reviews

Novotel Monterrey Valle Reviews

7.8

Good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

8.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 471 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 95 out of 1005 reviews
Rating 2 - Terrible. 78 out of 1005 reviews

Reviews

10/10 Excellent

abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great place and very convenient location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2025

8/10 Good

petersen

Liked: Staff & service
The price is relatively inexpensive. but the hotel is in renovation, so the lobby has no place to hang out, the room looks outdated. the people and staffs there are all very warm and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

6/10 Okay

Bill

Disliked: Amenities, property conditions & facilities
The hotel needs and upgrade as it is showing its age
Stayed 3 nights in May 2025

6/10 Okay

Diana Ivette

Liked: Staff & service
.
Stayed 1 night in Jun 2025

6/10 Okay

HECTOR

.
Stayed 2 nights in Aug 2025

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities, room comfort
They did not mention during reservation that hotel was in the process of been remodel Not a pleasant stay
Stayed 2 nights in Jul 2025

6/10 Okay

PERLA

Liked: Cleanliness, staff & service
Noise by construction
Stayed 1 night in Feb 2025

4/10 Poor

Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort

I will not come back to this hotel.

This is an old property under renovation. The rooms were small and the bathrooms were extremely outdated. The breakfast was very limited and food options were not impressive at all. The staff was friendly though. My biggest disappointment was not clarifying the room was for 2 adults and they charged me extra. Not cool.
Stayed 3 nights in Mar 2025

6/10 Okay

Lucia

Disliked: Property conditions & facilities
Muy anticuado
Stayed 1 night in Oct 2025

4/10 Poor

Jorge

Liked: Cleanliness
Estaba en remodelacion , habia ruido
Stayed 1 night in Sep 2025

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 2 nights in Oct 2025

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 3 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la zona, no me gustó que la tarjeta se des configurara cada vez que regresaba al hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pasamos muy bien, todo estuvo excelente y el personal fue bastante servicial y muy amable
Stayed 2 nights in Oct 2025

8/10 Good

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los horarios de limpieza no convenían al motivo de mi estancia, lo informé en la recepción al segundo día y no lo tomaron en cuenta…la forma del cristal de la regadera derrama el agua hacia afuera y permanente tuve el tapete de toalla empapado, incluso un día no lo cambiaron y así lo dejaron para el siguiente. La ubicación es la que necesitaba y fuera d esos comentarios bien en general
Stayed 3 nights in Oct 2025

6/10 Okay

Alicia

Disliked: Property conditions & facilities
están en construcción, eso limitado muchos accesos
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está ya viejito y está en remodelación
Stayed 1 night in Sep 2025

6/10 Okay

Regino

Liked: Staff & service, amenities
Yo tengo una discapacidad motriz y tienen una sola silla de ruedas descompuesta que la verdad ayuda, pero te pone en peligro. Les sugiero hacer una pequeña inversión para huéspedes como yo, ya que están rodeados de hospitales y no debo ser el único que llega sin poder caminar.
Stayed 1 night in Sep 2025

10/10 Excellent

Argenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aunque el hotel estaba en remodelación me precio muy acogedor, tranquilo y limpio. Tuvimos la oportunidad de desayunar en el buffet y estaba muy bien. Definitivamente volveremos
Stayed 1 night in Jun 2025

4/10 Poor

jorge

Disliked: Property conditions & facilities
No avisan que estan en remodelacion. El frigobar hacia charco y el estacionamiento se cobra aparte
Stayed 2 nights in Sep 2025

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