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Novotel Monterrey Valle

4.0 star property
A modern retreat near Showcenter Complex where travelers can enjoy a garden, playground, and seasonal pool after exploring Monterrey's attractions

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Photo gallery for Novotel Monterrey Valle

Bar (on property) - Novotel Monterrey Valle (San Pedro Garza García)
Gym - Novotel Monterrey Valle (San Pedro Garza García)
In-room safe, desk, laptop workspace, blackout drapes - Novotel Monterrey Valle (San Pedro Garza García)
Front of property - Novotel Monterrey Valle (San Pedro Garza García)
Seasonal outdoor pool - Novotel Monterrey Valle (San Pedro Garza García)
Surrounded by the vibrant energy of Showcenter Complex, Novotel Monterrey Valle offers an upscale retreat. Unwind at the garden or playground, indulge in breakfast and dinner at the on-site restaurant, and connect with free in-room WiFi. With a seasonal pool and arcade/game room nearby, guests have given top marks to this hotel’s helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(31 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Bathroom shower

Superior Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(24 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Double Bed

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Valle Oriente, a neighborhood in San Pedro Garza García, Novotel Monterrey Valle is in a shopping district. Showcenter Complex and Auditorium Pabellón M are cultural highlights, and travelers looking to shop may want to visit Metropolitan Center and Fashion Drive. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our San Pedro Garza García travel guide
Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269

What's nearby

  • Fashion Drive
    9 min walk - 0.5 miles
  • Metropolitan Center
    9 min walk - 0.5 miles
  • Showcenter Complex
    10 min walk - 0.6 miles
  • Plaza Fiesta San Agustin
    12 min walk - 0.7 miles
  • Galerias Valle Oriente
    1 min drive - 1.0 mile

Getting around

  • Edison Station
    7 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    43 min drive

Restaurants

  • Starbucks
    6 min walk
  • La Torrada
    7 min walk
  • Restaurante 365 Novotel
    1 min walk
  • Los Hidalgos
    2 min walk
  • Más Salsa
    6 min walk

About this property

Novotel Monterrey Valle

Upscale family-friendly hotel near Fashion Drive
Located close to Metropolitan Center and Showcenter Complex, Novotel Monterrey Valle provides a terrace, a garden, and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A banquet hall, smoke-free premises, and a 24-hour front desk
  • An elevator, 8 meeting rooms, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 238 rooms offer comforts such as heated floors and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 150 per stay)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 395 for adults and MXN 175 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 595.00 per pet, per night, plus a deposit of MXN 595 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395.00 for adults and MXN 175.00 for children
  • Covered self parking fee: MXN 150.00 per stay
  • Pet deposit: MXN 595 per night
  • Pet fee: MXN 595.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Monterrey Valle have a pool?

Yes, this property has a seasonal outdoor pool.

Is Novotel Monterrey Valle pet-friendly?

Yes, Novotel Monterrey Valle allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 595 per night and a fee of MXN 595.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for MXN 150.00 per stay. Limited spots are available.

What time is check-in at Novotel Monterrey Valle?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Novotel Monterrey Valle?

Check-out is at 1 PM.

Where is Novotel Monterrey Valle located?

This family-friendly San Pedro Garza García hotel is located in the business district, within a 15-minute walk of Metropolitan Center, Fashion Drive, and Showcenter Complex. Monterrey Institute of Technology and Auditorium Pabellón M are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Monterrey Valle Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 510 out of 1013 reviews
Rating 8 - Good. 198 out of 1013 reviews
Rating 6 - Okay. 151 out of 1013 reviews
Rating 4 - Poor. 86 out of 1013 reviews
Rating 2 - Terrible. 68 out of 1013 reviews

Reviews

Verified

10/10 Excellent

Roxana

This hotel was perfect, friendly staff, extremely vlean, and breakfast was excellent
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations are on last stages. Not an issue for guests. Friendly helpful staff. True it is 10 mins walk to Starbucks and Fashion Drive Mall but the sidewalks are not in good shape and not really fully set up for comfortable walking for pedestrians. Overall very pleasant stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great place and very convenient location.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Enrique

The view was perfect
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Nice place to stay!! Safe and easy to move around the area you don’t have to drive so far to find anything you need.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

hector manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

wissam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel, featuring breathtaking views and exceptional attention to guests. I highly recommend it for families and special occasions.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

GUILLERMO ALFREDO

Liked: Cleanliness, staff & service
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Juan Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Construction inside building in mornings so be prepared for multiple drills and hammers blasting through your walls. No need for an alarm clock
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Oscar R

Liked: Cleanliness, property conditions & facilities, room comfort
Good business hotel. Good location. Good breakfast options. Internet not so great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ana Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

tsaihsun

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very old hotel
Stayed 2 nights in May 2025
Verified

8/10 Good

Javie alejandro

Liked: Cleanliness, amenities
T
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert Joseph

Liked: Cleanliness, staff & service, amenities
Ya did good kids
Stayed 11 nights in Sep 2025
Verified

8/10 Good

Ing. Pablo

Liked: Cleanliness
Ok
Stayed 4 nights in Jan 2026
Verified

8/10 Good

petersen

Liked: Staff & service
The price is relatively inexpensive. but the hotel is in renovation, so the lobby has no place to hang out, the room looks outdated. the people and staffs there are all very warm and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nancy Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alavez Rodríguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025