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Live Aqua Monterrey

5.0 star property
Travelers rejuvenate with body treatments at the spa or energize at the gym, while Mediterranean cuisine awaits just steps away from this urban retreat

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Photo gallery for Live Aqua Monterrey

Lobby - Live Aqua Monterrey (San Pedro Garza García)
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Live Aqua Monterrey (San Pedro Garza García)
Egyptian cotton sheets, premium bedding, down comforters, minibar - Live Aqua Monterrey (San Pedro Garza García)
Egyptian cotton sheets, premium bedding, down comforters, minibar - Live Aqua Monterrey (San Pedro Garza García)
Suite, 1 King Bed (Master) | Egyptian cotton sheets, premium bedding, down comforters, minibar - Live Aqua Monterrey (San Pedro Garza García)
Near Fashion Drive, Live Aqua Monterrey combines luxury and convenience. It features two bars, a 24-hour gym, and two Mediterranean restaurants. Guests enjoy free in-room WiFi, dry cleaning, and access to a steam room and sauna for post-sightseeing relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • Mountain view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Master)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Master)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • Mountain view
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located near a boardwalk/promenade, Live Aqua Monterrey is in Valle Oriente neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Fundidora Park, while Showcenter Complex and Auditorium Pabellón M are cultural highlights. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario. Visit our San Pedro Garza García travel guide
Map
Av. Lazaro Cardenas 2424-A, Valle Oriente, San Pedro Garza García, NL, 66260

What's nearby

  • Fashion Drive
    3 min walk - 0.2 miles
  • Metropolitan Center
    3 min walk - 0.2 miles
  • Showcenter Complex
    5 min walk - 0.3 miles
  • Plaza Fiesta San Agustin
    9 min walk - 0.5 miles
  • Zambrano Hospital Hellion TecHealth
    9 min walk - 0.5 miles

Getting around

  • Edison Station
    5 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    39 min drive

Restaurants

  • Mochomos
    3 min walk
  • Sky Bar
    4 min walk
  • La Reynita
    2 min walk
  • La Torrada
    6 min walk
  • Botanero Moritas
    3 min walk

About this property

Live Aqua Monterrey

Luxury hotel remodeled in 2022 and located near Fashion Drive
Located close to Showcenter Complex and Auditorium Pabellón M, Live Aqua Monterrey provides dry cleaning/laundry services, 2 bars, and a 24-hour gym. Treat yourself to a deep-tissue massage, aromatherapy, or reflexology at Feel Urban Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a steam room and a sauna.
Other perks at this hotel include:
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, a porter/bellhop, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 70 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with designer toiletries and deep soaking tubs
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 18 to 21 for adults and USD 18 to 21 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • AZUR
  • LA DISTRAL
  • NYTE

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a nature reserve

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - August 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to February 1 2026 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 21 for adults, and USD 18 to 21 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 125 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Live Aqua Monterrey Valle Hotel
Live Aqua Monterrey Valle
Live Aqua Urban Resort
Live Aqua Urban Monterrey
Live Aqua Urban

Frequently asked questions

Is Live Aqua Monterrey pet-friendly?

Yes, Live Aqua Monterrey allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 125 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Live Aqua Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Live Aqua Monterrey?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Live Aqua Monterrey provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Live Aqua Monterrey located?

Located in Valle Oriente, this luxury hotel is within a 5-minute walk of Fashion Drive and Showcenter Complex. Auditorium Pabellón M and Fundidora Park are also within 6 mi (10 km).

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Reviews

Live Aqua Monterrey Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 551 out of 742 reviews
Rating 8 - Good. 107 out of 742 reviews
Rating 6 - Okay. 32 out of 742 reviews
Rating 4 - Poor. 31 out of 742 reviews
Rating 2 - Terrible. 21 out of 742 reviews

Reviews

10/10 Excellent

Jiawei

Liked: Cleanliness, property conditions & facilities
Outstanding staff and amenities!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and customer service!
Stayed 7 nights in Dec 2025

10/10 Excellent

Katherine

This hotel is amazing! The rooms are luxurious and
Stayed 2 nights in Dec 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very discreet and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a great place to stay when visiting. Very convenient location. Good atmosphere.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hip place and great location to shopping. Love staying here
Stayed 1 night in Nov 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The nicest hotel in Monterrey!

Amazing modern design hotel. Nicely located and nicely decorated. Definitely a remarkable place to stay in Monterrey!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with a view. Everything is close by.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very contemporary style, a lot of good restaurants and shops to choose from in the area. It feels very secure.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff friendliness and responsiveness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff, they make you feel important and safe. If you’re uncomfortable with something they try their hardest to fix it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mari, the service lady was the friendliest person I’ve ever met.
Stayed 3 nights in Oct 2023

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights and had a wonderful experience. Our room was beautiful and we had a tub with a view of Cerro de La Silla. The hotel is classy and artsy. We appreciated the shot glasses and bottle of mezcal with a plate of orange and lemon slices over salt and tajin left for us guests to enjoy in the hallway each evening, it was a delightful surprise. Room service was excellent, also the breakfast buffet was great. We had an amazing massage in their spa and enjoyed the spa saunas and jacuzzi, only we wished the jacuzzi and saunas were always accessible to guests. The hotel is part of a nice rooftop park called Trébol Park and it has restaurants. It's also very easy to get an Uber from the front of Trébol Park as well as from the hotel front door and there are more restaurants and there is fashion plaza mall across the street. We will definitely be staying here again.
Stayed 5 nights in Apr 2024

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first trip to Monterrey, Mexico and we were glad to have selected Aqua for the duration of our trip. The hotel is quiet yet centrally located to shopping and dining just steps away. The staff was accommodating and attentive. The room was clean. The beds were comfortable and the room was in good condition. One criticism we have is that the shower is designed to pour directly onto the floor next to the tub.This creates very slippery and dangerous conditions even when using the small mat that is provided. If the rooms are ever redesigned I would recommend enclosing the shower as it created a fall for one of us. One additional issue is the TV does not allow you to sync with Apple devices which would have been nice to have but not critical.Otherwise we were very happy with our room.
Stayed 6 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t arrive too early! We got there at 6am, on a Saturday. Everything was closed, shopping areas and restaurants. They do offer breakfast buffet for an charge. Our room wasn’t ready, and to do early check in we got quoted $230 on top of our already paid for room of $211. They have a comfy lobby but can be very busy and loud. Staff was eventually able to get us into a room at 11:30 without an extra charge. Room was beautiful, dark comfy and fresh. They were able to empty our mini bar fridge to allow us to put our beer and drinks in. The two shopping areas across the street have plenty of restaurants. The fashion drive mall, is massive, tons to shop. The 18th floor has amazing views of their mountains. Sucks you can’t enjoy the view with food or drinks. For some reason the restaurant has a bad Mountain View, and the bar isn’t allowed to serve liquor drinks after 6pm by government law. Make it there before and you’ll be fine. They also had mezcal tasting, where they just put out a bottle and cups by the elevators on your floor. Wish early check in was more available and they had a pool. But the hotel itself is beautiful and staff is great! Definitely would go back.
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel exceeds all expectations!
Stayed 1 night in Dec 2025

10/10 Excellent

Seth

Liked: Cleanliness, property conditions & facilities
Very nice hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Great property great service great food
Stayed 4 nights in Aug 2025

8/10 Good

oscar

Liked: Cleanliness
Amenities, Spa is not the same as an aqua in San Miguel, service and hotel finishes look deteriorating
Stayed 4 nights in Jan 2026

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, very quiet room, nice location friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel installations are in a poor state. The services feel more of things you have to ask for rather than things that should be in your room. Room service time is poorly manage as well as as the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Yamille Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Sep 2025