Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Krystal Monterrey

3.5 star property
Hotel with a restaurant, 5-minute walk to Macroplaza

Choose dates to view prices

Krystal Monterrey, in the city center, offers modern comfort. Guests enjoy international dishes at Café Flores and amenities like dry cleaning, babysitting, in-room WiFi, and a fitness center, keeping both business and leisure travelers connected and refreshed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(98 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Daily housekeeping
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Minibar
Coffee/tea maker
Eco-friendly cleaning supplies
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 33 sq m
  • Sleeps 4

You may also like

Ad
Breakfast, lunch, dinner served; Mexican cuisine

The Westin Monterrey Valle

Del Valle
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 434 reviews
The Westin Monterrey Valle

About the neighborhood

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Fundidora Park - 5 min drive - 1.7 miles
  • Cintermex - 8 min drive - 2.9 miles
  • Arena Monterrey - 9 min drive - 3.1 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mi Tierra - ‬3 min walk
  • ‪1900 - ‬1 min walk
  • ‪Las Alitas - ‬3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a banquet hall
  • Concierge services, an elevator, and tour/ticket assistance
  • A front-desk safe, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Similar properties

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 2,236 reviews
Hotel Kavia Monterrey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 180 per stay.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (1.9 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Krystal Monterrey Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 1085 out of 1952 reviews
Rating 8 - Good. 406 out of 1952 reviews
Rating 6 - Okay. 210 out of 1952 reviews
Rating 4 - Poor. 118 out of 1952 reviews
Rating 2 - Terrible. 133 out of 1952 reviews

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Jun 2025

10/10 Excellent

eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Monterrey
Stayed 1 night in May 2025

10/10 Excellent

Germain Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great service and most important clean
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 1 night in Oct 2025

10/10 Excellent

Julisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabel Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Stayed 2 nights in Oct 2025

10/10 Excellent

fabio

Liked: Cleanliness, amenities, property conditions & facilities
Clean safe professional
Stayed 1 night in Jun 2025

10/10 Excellent

Honorio

Liked: Amenities
the service
Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located and close to many popular tourist attractions like Paseo Santa Lucia, the Cathedral, Macroplaza, plenty of shops and small local restaurants. Staff at check-in was very friendly (Mercedes) I would definitely stay here again if I return to Monterrey. My only complaint is the lack of communication through the Expedia app, and we had to wait until 2:00 PM to check in, even though we arrived early at noon.
Stayed 3 nights in Jul 2025

4/10 Poor

Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms need renovation. Elevator issues lobby bar opens when they want to
Stayed 4 nights in Aug 2025

6/10 Okay

Harold

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The shower smell like sht
Stayed 3 nights in Jul 2025

8/10 Good

Diego

Liked: Amenities, property conditions & facilities
La habitación tenía algunos problemas, la regadera goteaba, era muy ruidoso el desagüe de las otras habitaciones y el hecho de que no haya ventilación no me era muy cómodo. Fuera de la habitación, la alfombra se notaba muy sucia. Fuera de eso, todo muy bien.
Stayed 2 nights in Oct 2025

2/10 Terrible

Francisco Javier Ibarra

Disliked: Cleanliness, property conditions & facilities
La habitación tenia goteras en el baño practicamente no pude utilizarlo ya que estaban justo encima del retrete. Al reportarlo mandaron a una persona de mantenimiento que no pudo solucionar el problema en lugar de cambiarme de habitación. El baño se encharco todo y cuando se lo reporte al gerente fue indiferente por haber contratado por medio de expedia, el cuarto incomodo con una tv muy pequeña.
Baño encharcado
Goteras
Stayed 1 night in Oct 2025

8/10 Good

Alejandro C

Liked: Cleanliness
It was just okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

6/10 Okay

Jesus

La ubicación del hotel está muy bien Las habitacion podría mejorar El lobby es bonito pero el área de baño está horrible
Stayed 3 nights in Oct 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Habitacion limpia
Stayed 1 night in Oct 2025

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia
Stayed 1 night in Oct 2025

10/10 Excellent

José Francisco

Liked: Cleanliness, staff & service, amenities
Facil acceso y el estacionamiento en el mismo hotel es muy agradable
Stayed 1 night in Oct 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. 👍💯💪
Stayed 1 night in Sep 2025

10/10 Excellent

rosalva

Liked: Cleanliness, staff & service
La regadera del baño se veía un poco sucia
Stayed 1 night in Oct 2025

8/10 Good

Leslie

Liked: Cleanliness, amenities
Gracias todo muy genial
Stayed 1 night in Oct 2025

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia y Krystal Hotels me robaron mi dinero. No volveré a pisar este hotel no lo recomiendo para nada
Stayed 1 night in Oct 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.