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Krystal Monterrey

3.5 star property
Hotel with a restaurant, a short walk to Macroplaza

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Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Junior Suite | Executive lounge
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Eco-friendly cleaning supplies
Minibar
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Daily housekeeping
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Basilica de Guadalupe - 14 min walk - 0.8 miles
  • Fundidora Park - 2 min drive - 1.0 mile
  • Cintermex - 4 min drive - 1.7 miles

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • Meeting rooms, a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 80 per day.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (1.9 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

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Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1059 out of 1918 reviews
Rating 8 - Good. 410 out of 1918 reviews
Rating 6 - Okay. 197 out of 1918 reviews
Rating 4 - Poor. 131 out of 1918 reviews
Rating 2 - Terrible. 121 out of 1918 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Very good stay
Stayed 2 nights in May 2025

10/10

Great place to stay will definitely be staying here again!
Stayed 3 nights in Apr 2025

10/10

Great place to stay
Stayed 1 night in Mar 2025

10/10

Excelente hotel
Stayed 1 night in May 2025

10/10

Excellent location , great service and most important clean
Stayed 2 nights in May 2025

10/10

Good area
Stayed 4 nights in May 2025

10/10

Great location - price / quality
Stayed 3 nights in Apr 2025

8/10

Perfect location
Stayed 5 nights in Apr 2025

10/10

clean and friendly
Stayed 2 nights in May 2025

10/10

Todo excelente
Stayed 2 nights in May 2025

10/10

Very nice environment and welcoming staff, very respectful and nice. Very convenient location.
Stayed 5 nights in Mar 2025

10/10

Close to all places
Stayed 5 nights in Feb 2025

10/10

Excelente.
Stayed 1 night in May 2025

2/10

I would bot stay again
Stayed 1 night in Mar 2025

10/10

Excelente
Stayed 3 nights in Apr 2025

10/10

👍
Stayed 1 night in May 2025

10/10

The staff was rude
Stayed 3 nights in May 2025

10/10

Excelente
Stayed 3 nights in Mar 2025

10/10

The girl in front desk name Kissy was very rude
Stayed 1 night in Jun 2025

6/10

Housekeeping staff broke into my room al 8 am when I was supposed to do the check out at noon, after that everything was nice.
Stayed 2 nights in May 2025

10/10

Excelente
Stayed 1 night in Mar 2025

2/10

As soon as you stepped in to the lobby, it reaked of sewage smell! We left, not caring that we lost what we paid for it.
Stayed 2 nights in May 2025

10/10

.
Stayed 1 night in May 2025

6/10

it is a convenient hotel in city center. Staff helps us with what we need. It needs some upgrades but in general terms it is ok.
Stayed 1 night in Mar 2025

4/10

There was a wedding reception at night. The music was too loud, until 1:00 am. No one could sleep.
Stayed 3 nights in May 2025