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Krystal Monterrey

3.5 star property
Business travelers find a comfortable urban retreat in Monterrey where international cuisine awaits after productive workdays

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Photo gallery for Krystal Monterrey

Interior - Krystal Monterrey (Monterrey)
Creator video
Lobby sitting area - Krystal Monterrey (Monterrey)
Interior - Krystal Monterrey (Monterrey)
Daily buffet breakfast for a fee - Krystal Monterrey (Monterrey)
Krystal Monterrey, in the city center, offers modern comfort. Guests enjoy international dishes at Café Flores and amenities like dry cleaning, babysitting, in-room WiFi, and a fitness center, keeping both business and leisure travelers connected and refreshed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite Junior

  • 57 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(99 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(106 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.4 out of 10
Very good
(6 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Monterrey Centro, Krystal Monterrey is in a walkable area in Monterrey with good shopping. Faro de Comercio and Capilla de los Dulces Nombres are local landmarks, and travelers looking to shop may want to visit Galerias Monterrey and Plaza Mexico. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our Monterrey travel guide
Map
Calle Corregidora 519, Monterrey, NLE, 64000

What's nearby

  • Monterrey, Macroplaza, Metropolitan Cathedral (Catedral Metropolitana de Monterrey)
    Metropolitan Cathedral of Our Lady of Monterrey
    3 min walk - 0.2 miles
  • Fuente de la Vida o Neptuno
    Fuente de la Vida o Neptuno
    3 min walk - 0.2 miles
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    5 min walk - 0.3 miles
  • Paseo de Santa Lucia riverwalk Fuente del Crisol at Parque Fundidora Park at Night with Cerro de la Silla at the background, Monterrey, Nuevo Leon, Mexico
    Santa Lucia Riverwalk
    9 min walk - 0.5 miles
  • Auditorium Pabellón M
    7 min walk - 0.4 miles

Getting around

  • General I. Zaragoza Station
    4 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    27 min drive

Restaurants

  • Sierra Madre Brewing Co.
    2 min walk
  • Starbucks
    1 min walk
  • Panem At Hotel Kavia
    2 min walk
  • 1900
    1 min walk
  • Zhen bao express
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for MXN 180 per stay.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Does Krystal Monterrey provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park and Santa Lucia Riverwalk are also within 1 mi (2 km). General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Monterrey Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1277 out of 2158 reviews
Rating 8 - Good. 423 out of 2158 reviews
Rating 6 - Okay. 219 out of 2158 reviews
Rating 4 - Poor. 112 out of 2158 reviews
Rating 2 - Terrible. 127 out of 2158 reviews

Reviews

Verified

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

JUANA

Liked: Cleanliness, amenities
Hotel is close to all kind of activities and good places to eat.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities
Staff is very attentive and rooms are spacious and clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glendy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great Service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities
Excellent Service, and kindness Room was comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities
Excellent customer service and the staff is very helpful and professional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JORGE IVAN ESPARZA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, excellent service and staff, just please take care of the internet signal, it was terrible.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Guillermo

Old but fairly clean… friendly and professional
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fidencio

Liked: Staff & service, amenities, property conditions & facilities
Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The lobby was nice and the rooms were big but had linoleum floors and just didn't look coordinated. Good area though near restaurants and museums. Also, no microwave or mini-refrigerator. Definitely not 4 star. Could be very nice if they did some remodeling and provided some appliances in the rooms.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Felipe

Liked: Cleanliness, amenities
Room was clean, staffing wasn't courtesy, leaning was not fully expected trowels were missing on first day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nancy Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service all the staff excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area around the hotel. Always stay here when I visit Monterrey. The only downside is that parking is not included
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Sonia

Disliked: Cleanliness, property conditions & facilities
The best location that is what keeps me staying there but they truly in need of remodeling and cleaning of the hotel everything is outdated stayed in the first floor the carpet musty dirty and the worst part was the mattress on the beds i felt i was sleeping in the floor super hard and pillows too I didn’t sleep
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Arkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen Allen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, always kept clean, and very helpful staff. Valet service was very nice as well.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026