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Krystal Monterrey

3.5 star property
Business travelers find a comfortable urban retreat in Monterrey where international cuisine awaits after productive workdays

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Photo gallery for Krystal Monterrey

Interior - Krystal Monterrey (Monterrey)
Creator video
Lobby sitting area - Krystal Monterrey (Monterrey)
Front of property - Krystal Monterrey (Monterrey)
Daily buffet breakfast for a fee - Krystal Monterrey (Monterrey)
Krystal Monterrey, in the city center, offers modern comfort. Guests enjoy international dishes at Café Flores and amenities like dry cleaning, babysitting, in-room WiFi, and a fitness center, keeping both business and leisure travelers connected and refreshed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(98 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(106 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

A hotel room with two beds, a desk, a chair, a small table with a lamp, and a large window with curtains.

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Monterrey Centro, Krystal Monterrey is in a walkable area in Monterrey with good shopping. Faro de Comercio and Capilla de los Dulces Nombres are local landmarks, and travelers looking to shop may want to visit Plaza Mexico and Fashion Drive. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario. Visit our Monterrey travel guide
Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Fuente de la Vida o Neptuno
    Fuente de la Vida o Neptuno
    3 min walk - 0.2 miles
  • Paseo de Santa Lucia riverwalk Fuente del Crisol at Parque Fundidora Park at Night with Cerro de la Silla at the background, Monterrey, Nuevo Leon, Mexico
    Santa Lucia Riverwalk
    9 min walk - 0.5 miles
  • Casino Monterrey
    3 min walk - 0.2 miles
  • Macroplaza
    5 min walk - 0.3 miles
  • Auditorium Pabellón M
    7 min walk - 0.4 miles

Getting around

  • General I. Zaragoza Station
    4 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    30 min drive

Restaurants

  • Sierra Madre Brewing Co.
    2 min walk
  • Starbucks
    1 min walk
  • Panem At Hotel Kavia
    2 min walk
  • 1900
    1 min walk
  • Zhen bao express
    3 min walk

About this property

Krystal Monterrey

Hotel near Macroplaza
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and meeting rooms
  • A front-desk safe, smoke-free premises, and tour/ticket assistance
  • A 24-hour front desk, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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9.2 out of 10, Wonderful, 2,526 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for MXN 180 per stay.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (2 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Monterrey Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1243 out of 2126 reviews
Rating 8 - Good. 426 out of 2126 reviews
Rating 6 - Okay. 217 out of 2126 reviews
Rating 4 - Poor. 115 out of 2126 reviews
Rating 2 - Terrible. 125 out of 2126 reviews

Reviews

Verified

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

JUANA

Liked: Cleanliness, amenities
Hotel is close to all kind of activities and good places to eat.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities
Staff is very attentive and rooms are spacious and clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Glendy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great Service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities
Excellent Service, and kindness Room was comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities
Excellent customer service and the staff is very helpful and professional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JORGE IVAN ESPARZA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, excellent service and staff, just please take care of the internet signal, it was terrible.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
All staff was very nice and helpful!!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Guillermo

Old but fairly clean… friendly and professional
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fidencio

Liked: Staff & service, amenities, property conditions & facilities
Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The lobby was nice and the rooms were big but had linoleum floors and just didn't look coordinated. Good area though near restaurants and museums. Also, no microwave or mini-refrigerator. Definitely not 4 star. Could be very nice if they did some remodeling and provided some appliances in the rooms.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Felipe

Liked: Cleanliness, amenities
Room was clean, staffing wasn't courtesy, leaning was not fully expected trowels were missing on first day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service all the staff excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen Allen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, always kept clean, and very helpful staff. Valet service was very nice as well.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026