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JW Marriott Hotel Monterrey Valle

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Photo gallery for JW Marriott Hotel Monterrey Valle

A spacious restaurant with high ceilings, large windows, and modern lighting fixtures. - JW Marriott Hotel Monterrey Valle (San Pedro Garza García)
A modern lobby with a wooden ceiling, marble flooring, and a large abstract painting. - JW Marriott Hotel Monterrey Valle (San Pedro Garza García)
A spacious living area with a large sofa, coffee table, and chairs, surrounded by bookshelves and potted plants. - JW Marriott Hotel Monterrey Valle (San Pedro Garza García)
A spacious lobby with a bar area, seating arrangements, and a large screen. - JW Marriott Hotel Monterrey Valle (San Pedro Garza García)
A rooftop pool area with lounge chairs, a swimming pool, and modern buildings in the background. - JW Marriott Hotel Monterrey Valle (San Pedro Garza García)
Luxury
4.5 star property
9.4

Exceptional

Urban retreat in Arboleda park

Elegant restaurants and shops surround this impeccable hotel in Arboleda park's upscale shopping complex. Guests rave about the phenomenal breakfast buffet, widely considered Monterrey's best. The outdoor pool and full-service spa offer perfect relaxation after exploring the central location.

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a large flat-screen TV, a desk with a chair, a bed with white bedding, and a large window with curtains.

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a seating area.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Living room

Junior Suite, 1 King Bed

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern living room with a wooden floor, a dining area with a round table and chairs, a blue sofa, and a bookshelf.

Presidential Suite, 1 King Bed

  • 172 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Pedro Garza García is home to JW Marriott Hotel Monterrey Valle. Museo del Obispado and Iglesia de San Luis Gonzaga are local landmarks, and travelers looking to shop may want to visit Galerias Monterrey and Paseo San Pedro. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our San Pedro Garza García travel guide
Map
Avenida del Roble 670, Valle del Campestre, San Pedro Garza García, NL, 66265

What's nearby

  • A water feature with a central island, a Ferris wheel, and a tall tower in the background.
    Fundidora Park
    11 min drive - 5.7 miles
  • Paseo San Pedro
    7 min walk - 0.4 miles
  • Calzada del Valle
    10 min walk - 0.6 miles
  • Centro Cultural Plaza Fatima
    3 min drive - 1.0 mile
  • Calzada Mauricio Fernández Garza
    3 min drive - 1.0 mile

Getting around

  • Edison Station
    6 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    40 min drive

Restaurants

  • El Gaucho
    4 min walk
  • Orfebre
    1 min walk
  • Sibau
    1 min walk
  • Campomar
    3 min walk
  • Bestia Brasa Argentina
    2 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: MXN 290 to 450 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Orfebre Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 20,429 square feet of conference space

Outdoors

  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 1100.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 290 to 450 per person
  • Self parking fee: MXN 150 per night
  • Rollaway bed fee: MXN 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 7 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Frequently asked questions

Does JW Marriott Hotel Monterrey Valle have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is JW Marriott Hotel Monterrey Valle pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for MXN 150 per night.

What time is check-in at JW Marriott Hotel Monterrey Valle?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Monterrey Valle?

Check-out is at noon.

Where is JW Marriott Hotel Monterrey Valle located?

Situated in San Pedro Garza García, this luxury hotel is within 2 mi (3 km) of Paseo San Pedro, Plaza Fiesta San Agustin, and Showcenter Complex. Fashion Drive and Metropolitan Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Monterrey Valle Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 531 out of 662 reviews
Rating 8 - Good. 64 out of 662 reviews
Rating 6 - Okay. 31 out of 662 reviews
Rating 4 - Poor. 11 out of 662 reviews
Rating 2 - Terrible. 25 out of 662 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , safe hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good experience! Excellent service, ambiance and a good location to walk shops and restaurants.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes perfct room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excelente SPA!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel for work or leisure. The best breakfast buffet in Monterrey.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & service.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for business, very clean and modern.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service and the ambient
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean all new and location is super
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Business trip

Great hotel, great area it is located in, food could be better.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The rooms were new and super clean. The staff was very friendly. The location is great close to restaurants and shops. The best buffet I have ever had! Food was just amazing
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT UBICATION WHIT A LTO OF RESTAURANTS
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but comfortable as the price
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

New Year's disaster

We booked for the New Year's event at this location about 2 weeks prior to event. A week before event they wrote to us to confirm, guaranteeing they could accommodate us (we are vegetarian). The event was a horrible experience for us! They didn't have our dinner ready, we sat there and watched as the other people on our table ate, they were practically done when the waiter asked what they could cook for us. They kept getting our drink orders wrong. Totally ruined our New Year's Eve, service was just horrible! The rooms are super standard, coffee maker didn't work, do not expect luxury or great service at this hotel. Nobody seemed to know what they were doing, totally NOT an upscale hotel!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Friendly staff Great food
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
H
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food is amazing
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very luxurious
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in San Pedro and a well-maintained property. Bar and restaurant was ok but overpriced for the quality (especially breakfast). We were disappointed in the pool but perhaps Monterrey’s smog is as much to blame
Stayed 6 nights in Apr 2026