See all properties

Hotel Hi! Santa Catarina

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Hi! Santa Catarina

Unclassified image, 1 of 15, button - Hotel Hi! Santa Catarina (Santa Catarina)
Unclassified image, 2 of 15, button - Hotel Hi! Santa Catarina (Santa Catarina)
A hallway with wooden doors, a white ceiling, and a sign indicating an emergency exit. - Hotel Hi! Santa Catarina (Santa Catarina)
A row of vending machines with snacks and drinks. - Hotel Hi! Santa Catarina (Santa Catarina)
A reception area with a counter, a potted plant, and a wall with the text 'hoteles hi! BY INTERCITY'. - Hotel Hi! Santa Catarina (Santa Catarina)
Close to Galerias Monterrey, Hotel Hi! Santa Catarina has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Standard Room, Multiple Bedrooms

A hotel room with a bunk bed, a desk with a chair, a television mounted on the wall, and a window.

Standard Room, Multiple Bedrooms

8.4 out of 10
Very good
(17 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Santa Catarina, Hotel Hi! Santa Catarina is in the suburbs. Museo del Obispado and Convex Exposition Center are cultural highlights, and some of the area's attractions include Mexican Professional Baseball Hall of Fame and Pinacoteca de Nuevo León. Looking to enjoy an event or a game? See what's going on at UANL University Stadium or Arena Monterrey. Visit our Santa Catarina travel guide
Map
Boulevard Gustavo Díaz Ordaz #338, Col. Protexa Industrial, Santa Catarina, NL, 66170

What's nearby

  • A mountain with steep cliffs and sparse vegetation.
    Canon de la Huasteca
    6 min drive - 2.6 miles
  • U.S. Consulate General
    6 min drive - 2.2 miles
  • University of Monterrey Library
    7 min drive - 2.6 miles
  • Spainish Consulate
    9 min drive - 5.9 miles
  • Plaza San Pedro Mall
    10 min drive - 6.2 miles

Getting around

  • Hospital Station
    11 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    47 min drive

Restaurants

  • Starbucks
    10 min walk
  • El Pollo Loco
    11 min walk
  • Carl's Jr.
    11 min walk
  • Subway
    9 min walk
  • Spike’s Santa Catarina
    5 min walk

Similar properties

Sleep Inn Monterrey San Pedro
Monterrey
  • Breakfast included
  • Parking included
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,000 reviews
Sleep Inn Monterrey San Pedro
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 195
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Late check-out fee: MXN 195 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Hi! Santa Catarina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Hi! Santa Catarina?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hi! Santa Catarina?

Check-out is at noon. Late check-out is available for MXN 195 (subject to availability).

Where is Hotel Hi! Santa Catarina located?

Situated in the suburbs, this hotel is within 3 mi (5 km) of U.S. Consulate General, University of Monterrey Library, and Canon de la Huasteca. Cumbres de Monterrey National Park and Museo Arqueológico Antiguos Mexicanos are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Hi! Santa Catarina Reviews

8.0

Very Good

9.0

Cleanliness

7.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 114 out of 291 reviews
Rating 8 - Good. 100 out of 291 reviews
Rating 6 - Okay. 47 out of 291 reviews
Rating 4 - Poor. 10 out of 291 reviews
Rating 2 - Terrible. 20 out of 291 reviews

Reviews

Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning could be better
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Arleth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

David

Liked: Cleanliness, amenities
Disliked: Staff & service
Manager on shift didn't want to switch room for us due of broken air conditioner. All of the sudden an expert on cooling and refrigeration.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para quedarse cuando trabajas en Santa Catarina, Nuevo León
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es excelente el aprovechamiento de los espacios, el formato del hotel y una muy buena atención al cliente
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Neptunotours

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Roberto Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lleguen temprano o les cancelan la reservación la chica que me atendio se porto super amable y me pudo acomodar, si vas a la visa ten en cuenta que probablemente salgas despues de la hora del check out
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Todo bien algo ya aceptable,ya que me hospede con mi esposa eh hija,pero algo incómodo por qué la aviación está a muy reducida y el baño 🚽 muy pequeño,y las cobijas y/o colchón daban picazón en el cuerpo,pero pues bno pasamos la noche
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Lizeth

Liked: Cleanliness
Disliked: Amenities
0
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Fatima

Disliked: Staff & service, amenities
Habitaciones demasiado pequeñas y falta mucha iluminación
Stayed 1 night in Aug 2026
Verified review

8/10 Good

JOSE MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NADA CERCA PARA COMER O CENAR A PIE....
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

María del Carmen

Disliked: Staff & service, amenities
El aire acondicionado no funcionaba correctamente
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Cinthia

Liked: Staff & service
Poner toallas para mano, shampoo, acondicionador y checar el estado de los colchones
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Jose Manuel

Liked: Cleanliness, staff & service
La últimas 2 noches tuve mala experiencia con chinches.. la 1a vez pensé que habia sido un mosquito. Pero ya la última noche mate 2 chinches.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para solo pasar la noche
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Diana Reséndiz

Disliked: Amenities
No enfia el aire acondicionado, los cochones super feos y viejos, deformes
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo para dormir, si es que se puede. El lugar es muy ruidoso
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Shantel

Disliked: Amenities
Llegué un poco antes del check in y nos corrieron mencionando otro hotel cerca y argumentos de lleno total
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es una opción para pocas horas como fue mi caso, ya que no cuenta con muchos servicios y las habitaciones son muy pequeñas, sin embargo están limpias y cómodas dentro de lo que cabe.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy pequeña, básico para una estancia breve.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Sergio Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Solo el baño muy incómodo y poca presión del agua la bañarse lo demás aceptable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Ana patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel de paso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Juan German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2026