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Hotel Hi! Santa Catarina

2.5 star property
A peaceful retreat near the U.S. Consulate General where travelers find thoughtful amenities that streamline their stay experience in Santa Catarina

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Photo gallery for Hotel Hi! Santa Catarina

Reception - Hotel Hi! Santa Catarina (Santa Catarina)
Standard Room, Multiple Bedrooms | Bathroom sink - Hotel Hi! Santa Catarina (Santa Catarina)
Property amenity - Hotel Hi! Santa Catarina (Santa Catarina)
Standard Room, Multiple Bedrooms | Desk, soundproofing, free WiFi, bed sheets - Hotel Hi! Santa Catarina (Santa Catarina)
Front of property - evening/night - Hotel Hi! Santa Catarina (Santa Catarina)
Hotel Hi! Santa Catarina offers a quiet escape near the U.S. Consulate General. Travelers value practical conveniences like in-room WiFi for connectivity, express check-out to save time, and extended parking to eliminate travel hassles.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Room, Multiple Bedrooms

Standard Room, Multiple Bedrooms | Desk, soundproofing, free WiFi, bed sheets

Standard Room, Multiple Bedrooms

8.0 out of 10
Very good
(13 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Located in Santa Catarina, Hotel Hi! Santa Catarina is in the suburbs. Museo del Obispado and Convex Exposition Center are cultural highlights, and some of the area's attractions include Centro Cultural Plaza Fatima and Mexican Professional Baseball Hall of Fame. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our Santa Catarina travel guide
Map
Boulevard Gustavo Díaz Ordaz #338, Col. Protexa Industrial, Santa Catarina, NL, 66170

What's nearby

  • Canon de la Huasteca
    Canon de la Huasteca
    6 min drive - 2.6 miles
  • U.S. Consulate General
    6 min drive - 2.2 miles
  • University of Monterrey Library
    7 min drive - 2.6 miles
  • Spainish Consulate
    9 min drive - 5.9 miles
  • Plaza San Pedro Mall
    10 min drive - 6.2 miles

Getting around

  • Hospital Station
    11 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    47 min drive

Restaurants

  • La Juguería
    15 min walk
  • TEXAS Mol Del Taco
    19 min walk
  • Tim Hortons
    14 min walk
  • Los Villarreal
    14 min walk
  • Spike’s Santa Catarina
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 195
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 195 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Hi! Santa Catarina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Hi! Santa Catarina?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hi! Santa Catarina?

Check-out is at noon. Late check-out is available for MXN 195 (subject to availability).

Where is Hotel Hi! Santa Catarina located?

Situated in the suburbs, this hotel is within 3 mi (5 km) of U.S. Consulate General, University of Monterrey Library, and Canon de la Huasteca. Cumbres de Monterrey National Park and Museo Arqueológico Antiguos Mexicanos are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hi! Santa Catarina Reviews

8.2

Very Good

9.0

Cleanliness

7.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 102 out of 255 reviews
Rating 8 - Good. 91 out of 255 reviews
Rating 6 - Okay. 40 out of 255 reviews
Rating 4 - Poor. 7 out of 255 reviews
Rating 2 - Terrible. 15 out of 255 reviews

Reviews

Verified

4/10 Poor

David

Liked: Cleanliness, amenities
Disliked: Staff & service
Manager on shift didn't want to switch room for us due of broken air conditioner. All of the sudden an expert on cooling and refrigeration.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Shantel

Disliked: Amenities
Llegué un poco antes del check in y nos corrieron mencionando otro hotel cerca y argumentos de lleno total
Stayed 1 night in Jun 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es una opción para pocas horas como fue mi caso, ya que no cuenta con muchos servicios y las habitaciones son muy pequeñas, sin embargo están limpias y cómodas dentro de lo que cabe.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy pequeña, básico para una estancia breve.
Stayed 1 night in May 2026
Verified

6/10 Okay

Sergio Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Solo el baño muy incómodo y poca presión del agua la bañarse lo demás aceptable
Stayed 1 night in May 2026
Verified

6/10 Okay

Ana patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel de paso
Stayed 1 night in May 2026
Verified

10/10 Excellent

Juan German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, pequeña, el sanitario está super chiquito, excelente aire acondicionado, cercano al Consulado Americano
Stayed 1 night in May 2026
Verified

2/10 Terrible

Cuauhtemoc

Liked: Staff & service
Disliked: Amenities
Mini cuarto muy chico aire acondicionado viejo que daba más calor
Stayed 1 night in May 2026
Verified

8/10 Good

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo los baños son muy chicos, de ahí en fuera todo bien
Stayed 1 night in May 2026
Verified

8/10 Good

Hector Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia y practica para descansar, nos quedaba cerca del consulado, el checkin facil y rapido, el sanitario algo pequeño, el A/C hacia un poco de ruido y la pantalla era muy pequeña pero la relacion calidad-precio me parecio adecuada, me volveria a Hospedar sin dudarlo al regresar al Consulado el cual esta a 10 minutos en Uber
Stayed 1 night in May 2026
Verified

6/10 Okay

Román

Liked: Cleanliness, staff & service
Habitaciones muy básicas, aire acondicionado muy ruidoso
Stayed 1 night in Apr 2026
Verified

6/10 Okay

María del Rosario

Liked: Cleanliness, staff & service
Muy buen servicio
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy como y limpio, el aire acondicionado 10/10, es pequeña pero para una persona incluso 2 es excelente, agua fria y caliente, ademas que me toco una habitacion con vista a la montaña, asi que eso le da un extra, recomendado
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

LIZBETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alejandro Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Es confortable y se recibe buen trato
Stayed 1 night in Jan 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Héctor Oswaldo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Teodulo Javier

Liked: Cleanliness, staff & service
100
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024
Verified

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien para el objetivo de solo descansar, esto debido a que la ubicación no es funcional, no hay nada cerca, y la habitación es muy pequeña. Lo que pagas es lo justo por lo que te dan, y no es un mal comentario, simplemente aclarar que el hotel es únicamente como un paraje para llegar, ducharse y dormir.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
mucho trafico por las reparacones en la avenida
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble atención recomendable al 100
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jaime Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
객실과 직원 모두 훌륭한 서비스
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Están muy chiquitos los baños
Stayed 1 night in Dec 2023