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Hotel Plaza del Arco

Property class: 3

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Photo gallery for Hotel Plaza del Arco

A modern lobby with grey sofas, a large abstract painting, a reception desk, and a visible fire extinguisher. - Hotel Plaza del Arco (Monterrey)
Property video
A clean, modern kitchen area with a buffet setup, a sign indicating 'Entrada' and 'Salida' doors, and a tiled floor. - Hotel Plaza del Arco (Monterrey)
A hotel room with a bed, a desk, a chair, a television, and a wall-mounted light. - Hotel Plaza del Arco (Monterrey)
A long, narrow hallway with a tiled floor, doors on both sides, and a fire extinguisher mounted on the wall. - Hotel Plaza del Arco (Monterrey)
Hotel Plaza del Arco provides a restaurant and more.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Room, 1 King Bed, Private Bathroom

A hotel room with a bed, a desk, a chair, a television, and a wall-mounted light.

Junior Room, 1 King Bed, Private Bathroom

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

A hotel room with two beds, a window with curtains, an air conditioning unit, a wall-mounted light, and a framed picture.

Standard Room, 2 Double Beds, Private Bathroom

7.4 out of 10
Good
(28 reviews)
  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Private Bathroom

A hotel room with two single beds, a desk with a computer, and a TV.

Deluxe Double Room, 2 Double Beds, Private Bathroom

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

A hotel room with a bed, a desk, an air conditioning unit, and a wall-mounted lamp.

Standard Room, 1 Queen Bed, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Hotel Plaza del Arco is near a metro station and near theme parks. Mexican Professional Baseball Hall of Fame and Auditorium Pabellón M are cultural highlights, and some of the area's landmarks include Iglesia Sagrado Corazon de Jesus and Antiguo Palacio Federal. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our Monterrey travel guide
Map
Avenida Pino Suarez, 935 Norte, Colonia Centro, Monterrey, NL, 64000

What's nearby

  • A large stone archway with decorative elements, leading into a park with trees and a clear sky.
    Alameda
    10 min walk - 0.6 miles
  • A historic church with a bell tower, palm trees, and a street sign.
    Iglesia Sagrado Corazon de Jesus
    19 min walk - 1.0 mile
  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    4 min drive - 1.5 miles
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    5 min drive - 1.7 miles
  • Auditorium Pabellón M
    4 min drive - 2.6 miles

Getting around

  • Cuauhtemoc Station
    4 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    37 min drive

Restaurants

  • El Café De Papá
    4 min walk
  • domino's pizza central
    5 min walk
  • El Charco de la Rana
    3 min walk
  • Starbucks
    3 min walk
  • La Siberia
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per stay
Welcoming dogs only
2 total (up to 110 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Hotel Plaza del Arco pet-friendly?

Yes, Hotel Plaza del Arco allows dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 300 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Plaza del Arco?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Plaza del Arco?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Plaza del Arco located?

Located in Monterrey Centro, this hotel is 0.6 mi (1 km) from Alameda and within 3 mi (5 km) of Fundidora Park and Arena Monterrey. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 15 minutes. Cuauhtemoc Station is only a 4-minute walk and Central Station is 11 minutes.

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Reviews

Hotel Plaza del Arco Reviews

7.6

Good

7.6

Cleanliness

6.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 437 reviews
Rating 8 - Good. 111 out of 437 reviews
Rating 6 - Okay. 73 out of 437 reviews
Rating 4 - Poor. 26 out of 437 reviews
Rating 2 - Terrible. 50 out of 437 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
Was good
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine, thank u a lot
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
aaa
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's was OK for 1 night only.
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

This property was so dirty and a terrible part of town and the front desk. Staff was very rude.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

Fabuloso
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
No housekeeping daily
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty. Very dirty. We didnt even stay looked for another hotel.. just nasty place
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

.
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
The property and rooms looked nothing like the pictures. Beds, bathrooms, sinks, and floors had hair and dirt. Plus beds were extremely uncomfortable. Nothing was like the pictures provided.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

The hotel good, but the area around is terrible construction on the floor not good it resulted bad imagen.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not clean
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ELECTRICAL.SYSTEM.FAILED
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
AFTERNOON STAFF VERY RUDE, I UNDERSTAND THE POLICY ON THE NUMBER OF PEOPLE IN THE ROOM, BUT THEY COULD NOT MAKE AN EXCEPTION FOR A 6-MONTH-OLD BABY EVEN THOUGH I DID NOT REFUSE TO PAY AN EXTRA COST. THEREFORE, I HAD TO RENT AN EXTRA ROOM. THE ROOMS SMELL OF MOISTURE AND THE FRONT DOORS ARE NOT FUNCTIONING, NOT TO MENTION THAT THE PARKING LOT IS FULL OF RATS.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Non working electrical outlets, smelly room, smelly AC, thin walls, paint chipping from the walls, the key card kept demagnetizing, the rooms were not as clean as they could have been. Overall not the worst but definitely not a good experience by any means.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
No me gusto que no te limpien la habitacion todos los dias
Stayed 3 nights in Jun 2026