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Hotel Plaza del Arco

3.0 star property
Hotel with a restaurant, near Macroplaza

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Photo gallery for Hotel Plaza del Arco

Junior Room, 1 King Bed, Private Bathroom | 1 bedroom, desk, bed sheets
Restaurant
Lobby sitting area
Junior Room, 1 King Bed, Private Bathroom | 1 bedroom, desk, bed sheets
Aerial view
Located near Fundidora Park, Hotel Plaza del Arco offers a warm welcome with its restaurant, banquet hall, and luggage storage. Stay connected with in-room WiFi and enjoy the convenience of a 24-hour front desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 2 Double Beds, Private Bathroom

Deluxe Double Room, 2 Double Beds, Private Bathroom | 1 bedroom, desk, bed sheets

Deluxe Double Room, 2 Double Beds, Private Bathroom

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
Pet friendly
Daily housekeeping
Desk
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | 1 bedroom, desk, bed sheets

Standard Room, 2 Double Beds, Private Bathroom

7.2 out of 10
Good
(23 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
Pet friendly
Daily housekeeping
Desk
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Standard Room, 1 Queen Bed, Private Bathroom | 1 bedroom, desk, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed, Private Bathroom

Junior Room, 1 King Bed, Private Bathroom | View from room

Junior Room, 1 King Bed, Private Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
Pet friendly
Daily housekeeping
Desk
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

City view

Hotel Plaza del Arco Express

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
6.4 out of 10, 333 reviews
Hotel Plaza del Arco Express

About the neighborhood

Map
Avenida Pino Suarez, 935 Norte, Colonia Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 3 min drive - 1.5 miles
  • Arena Monterrey - 4 min drive - 1.9 miles
  • Fundidora Park - 4 min drive - 1.7 miles
  • Cintermex - 4 min drive - 1.9 miles
  • Galerias Monterrey - 5 min drive - 3.1 miles

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪El Café de Papá - ‬3 min walk
  • ‪domino's pizza central - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Buencafe - ‬5 min walk
  • Enchiladas Venustiano Carranza

About this property

Hotel Plaza del Arco

Hotel near Macroplaza
Hotel Plaza del Arco provides a restaurant and more.
You'll also find perks like:
  • Luggage storage, a banquet hall, and smoke-free premises
  • An elevator, 1 meeting room, and a 24-hour front desk
Room features
All 55 rooms include comforts such as air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Plaza Arco Monterrey
Hotel Plaza Arco
Plaza Arco Monterrey
Plaza Arco
Hotel Plaza del Arco Hotel
Hotel Plaza del Arco Monterrey
Hotel Plaza del Arco Hotel Monterrey

Frequently asked questions

Is Hotel Plaza del Arco pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of MXN 300 per pet, per night.

How much is parking at Hotel Plaza del Arco?

This property doesn't offer parking.

What time is check-in at Hotel Plaza del Arco?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza del Arco?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Plaza del Arco located?

Located in Monterrey Centro, this hotel is 0.7 mi (1.1 km) from Alameda and within 3 mi (5 km) of Fundidora Park and Macroplaza. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 15 minutes. Cuauhtemoc Station is only a 4-minute walk and Alameda Station is 11 minutes.

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Hotel Plaza del Arco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 346 reviews
Rating 8 - Good. 93 out of 346 reviews
Rating 6 - Okay. 61 out of 346 reviews
Rating 4 - Poor. 18 out of 346 reviews
Rating 2 - Terrible. 43 out of 346 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

This property was so dirty and a terrible part of town and the front desk. Staff was very rude.
Stayed 1 night in Jun 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

2/10 Terrible

Regyna

Disliked: Amenities, property conditions & facilities
The property and rooms looked nothing like the pictures. Beds, bathrooms, sinks, and floors had hair and dirt. Plus beds were extremely uncomfortable. Nothing was like the pictures provided.
Stayed 1 night in Jul 2025

10/10 Excellent

Leyber

Liked: Amenities
Was good
Stayed 1 night in Jul 2024

6/10 Okay

JUAN

Disliked: Amenities, property conditions & facilities
No housekeeping daily
Stayed 2 nights in Jun 2025

8/10 Good

Sylvia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's was OK for 1 night only.
Stayed 1 night in Oct 2024

8/10 Good

Claudia Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

Fabuloso
Stayed 1 night in Oct 2024

6/10 Okay

ANICETO

.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leyber

Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2024

2/10 Terrible

Yoltic

Disliked: Staff & service, amenities, property conditions & facilities
AFTERNOON STAFF VERY RUDE, I UNDERSTAND THE POLICY ON THE NUMBER OF PEOPLE IN THE ROOM, BUT THEY COULD NOT MAKE AN EXCEPTION FOR A 6-MONTH-OLD BABY EVEN THOUGH I DID NOT REFUSE TO PAY AN EXTRA COST. THEREFORE, I HAD TO RENT AN EXTRA ROOM. THE ROOMS SMELL OF MOISTURE AND THE FRONT DOORS ARE NOT FUNCTIONING, NOT TO MENTION THAT THE PARKING LOT IS FULL OF RATS.
Stayed 1 night in May 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty. Very dirty. We didnt even stay looked for another hotel.. just nasty place
Stayed 1 night in Oct 2024

2/10 Terrible

denisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ELECTRICAL.SYSTEM.FAILED
Stayed 2 nights in Dec 2024

4/10 Poor

Gregory

Disliked: Amenities, property conditions & facilities
Non working electrical outlets, smelly room, smelly AC, thin walls, paint chipping from the walls, the key card kept demagnetizing, the rooms were not as clean as they could have been. Overall not the worst but definitely not a good experience by any means.
Stayed 3 nights in Aug 2024

4/10 Poor

Ale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El recepcionista muy grosero, llegamos un poco antes y no nos quiso dar la recamara, y no habia agua
Stayed 1 night in Aug 2025

8/10 Good

Camila

Liked: Cleanliness, staff & service
Yo me hospedé con mi mascota y hay que tener en cuenta que por esto te cobran $300 extra por noche, además de que dejas $500 (reembolsables) por garantía en caso de que tu mascota dañe la habitación. La habitación estaba bien pero debo mencionar que si apareció uno que otro bicho, pero fuera de eso estaba limpia. La mejor parte considero que es el servicio de restaurante. Por $150 incluye una buena porción con refresco, y la comida estaba muy rica. Además, el señor que atendió los dos días que comimos ahí dio un excelente servicio, muy atento y rápido 10/10. Lo único que si se debe tener en cuenta es la ubicación del hotel. Se encuentra en una parte del centro de la ciudad que nos comentaron algunos locales es muy peligrosa, en especial de noche. Desafortunadamente no sabíamos esto y al salir una noche al 7-Eleven que está a dos cuadras nos tocó vivir un incidente con una persona que estaba mal de sus facultades.
Stayed 2 nights in Aug 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio
Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel muy viejo
Stayed 1 night in Aug 2025

10/10 Excellent

manuel michel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena Habitación Camas y almohadas súper cómodas
Stayed 1 night in Jul 2025

2/10 Terrible

Estela

Disliked: Cleanliness, staff & service, property conditions & facilities
Demasiadas cucarachas y fue imposible dormir
Stayed 1 night in Aug 2025

8/10 Good

Ulises

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

8/10 Good

Alicia Raquel

Stayed 1 night in Jul 2025

10/10 Excellent

Jose Luis

Buena estancia
Stayed 1 night in Jul 2025