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Hotel Plaza del Arco Express

3.0 star property
Travelers enjoy delicious meals with scenic views at the on-site restaurant, while staying connected with reliable in-room WiFi for both work and leisure

Choose dates to view prices

Hotel Plaza del Arco Express offers modern comfort and genuine hospitality. Enjoy a meal at the restaurant, relax on the terrace with panoramic views, and use the free in-room WiFi. Business travelers benefit from a dedicated meeting room for productive gatherings.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Pet friendly
Desk
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000

What's nearby

  • Alameda - 12 min walk - 0.7 miles
  • Santa Lucia Riverwalk - 19 min walk - 1.0 mile
  • Explanada de los Heroes - 3 min drive - 1.2 miles
  • Macroplaza - 3 min drive - 1.5 miles
  • Fundidora Park - 4 min drive - 1.7 miles

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪El Café De Papá - ‬5 min walk
  • ‪La Siberia - ‬2 min walk
  • ‪Wateke - ‬4 min walk
  • ‪Tacos Midas - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Hotel Plaza del Arco Express

Hotel near Fundidora Park
Hotel Plaza del Arco Express provides amenities like a terrace and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • 1 meeting room, smoke-free premises, and a banquet hall
  • Luggage storage, a 24-hour front desk, and a ballroom
  • An elevator
Room features
All 77 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Housekeeping, desks, and phones

Similar properties

Junior Room, 1 King Bed, Private Bathroom | Bed sheets
Hotel Plaza del Arco
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
7.6 out of 10, Good, 389 reviews
Hotel Plaza del Arco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per stay
Welcoming dogs only
2 total (up to 110 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Frequently asked questions

Is Hotel Plaza del Arco Express pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 300 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Plaza del Arco Express?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Plaza del Arco Express?

Check-out is at noon.

Where is Hotel Plaza del Arco Express located?

Located in Monterrey Centro, this hotel is 0.7 mi (1.2 km) from Alameda and 1.8 mi (2.9 km) from Fundidora Park. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 1 mi (2 km). Cuauhtemoc Station is only a 4-minute walk and Alameda Station is 12 minutes.

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Reviews

Hotel Plaza del Arco Express Reviews

6.4

6.4

Cleanliness

6.8

Location

6.8

Staff & service

6.6

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 85 out of 350 reviews
Rating 8 - Good. 85 out of 350 reviews
Rating 6 - Okay. 63 out of 350 reviews
Rating 4 - Poor. 40 out of 350 reviews
Rating 2 - Terrible. 77 out of 350 reviews

Reviews

8/10 Good

Thelma Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Esthela

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 3 nights in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
:-)
Stayed 2 nights in Apr 2025

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 7 nights in Nov 2024

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Stayed 1 night in Jun 2025

8/10 Good

MANUEL DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Feb 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Stayed 3 nights in Aug 2025

2/10 Terrible

Md Nasir

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel in room no have light
Stayed 2 nights in Mar 2025

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022

2/10 Terrible

Consuelo

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023

6/10 Okay

Vanessa yamileth

Disliked: Cleanliness, property conditions & facilities
El minisplit tiraba agua en la cama
Stayed 1 night in Dec 2025

2/10 Terrible

Yesenia

Disliked: Cleanliness, amenities, property conditions & facilities
No está como se describe en la aplicación, es caro para el tipo de Hotel que es, está en una Zona Roja de Monterrey llena de delincuentes, drogadictos, rateros no lo recomiendo en absoluto. Pague 4 días y salí al siguiente día de ahí por todo la inmundicia que se respira. No vayan
Stayed 1 night in Sep 2025

10/10 Excellent

José Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada al hotel sin limpiar(banquetas), dan aspecto de suciedad
Stayed 1 night in Sep 2025

2/10 Terrible

Luis Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
No es un hotel para estarlo publicitando. Es un hotel de 5to nivel. Para inmigrantes y chicas de la calle.
Stayed 1 night in Sep 2025

2/10 Terrible

pamela michelle

Disliked: Amenities
No recomiendo
Stayed 1 night in Aug 2025

2/10 Terrible

javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pesima hubicacion
Stayed 2 nights in Aug 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrica, economica y bien para llegar a dormir
Stayed 1 night in Jul 2025

2/10 Terrible

José

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo puedo decir FATAL
Stayed 1 night in Jul 2025

4/10 Poor

Jesus

Liked: Staff & service, property conditions & facilities
La señorita de recepcion con una pesima atencion y en el cuarto habia una fuga de agua que reporte y siguio igual
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus Ricardo

Liked: Cleanliness, staff & service, room comfort

CERCANO A LA CENTRAL DE AUTOBUSES

FACILIDAD PARA LLEGAR EN EL METRO Y CERCANO A LA CENTRAL DE AUTOBUSES
Stayed 1 night in Jul 2025

2/10 Terrible

Ana Paola

Disliked: Cleanliness, amenities, property conditions & facilities
No es lo que parece, inclusive te conectan la llamada con reservación para que hagas transferencia y smtermina siendo un fraude
Stayed 3 nights in Jul 2025

4/10 Poor

Laura Georgina

Disliked: Staff & service, property conditions & facilities, room comfort
No había televisión, baje y le comente a la señorita y muy grosera dijo que no había servicio de televisión ybque no llegaría, el Internet malisimo llegaba y se iiba tenia que salirme a las escaleras para agrrar señal, quise tomar un vaso de la recepción (desechable) y me dijeron que era para el servicio de cafe, le doje que si podía entonces tomar cafe, dijo que si y a la hora de servir no había, el vaso se ensucio un poco pero me dijo que no podía llevarmelo haj ja, yo realmente creo que puede haber mejores opciones
Stayed 2 nights in Jun 2025
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