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Hotel Plaza del Arco Express

3.0 star property
Travelers enjoy delicious meals with scenic views at the on-site restaurant, while staying connected with reliable in-room WiFi for both work and leisure

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Photo gallery for Hotel Plaza del Arco Express

City view - Hotel Plaza del Arco Express (Monterrey)
Business center - Hotel Plaza del Arco Express (Monterrey)
Exterior - Hotel Plaza del Arco Express (Monterrey)
Junior Suite, 1 King Bed | Desk, free WiFi, bed sheets - Hotel Plaza del Arco Express (Monterrey)
Restaurant - Hotel Plaza del Arco Express (Monterrey)
Hotel Plaza del Arco Express offers modern comfort and genuine hospitality. Enjoy a meal at the restaurant, relax on the terrace with panoramic views, and use the free in-room WiFi. Business travelers benefit from a dedicated meeting room for productive gatherings.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Monterrey Centro neighborhood, Hotel Plaza del Arco Express is connected to the convention center. Mexican Professional Baseball Hall of Fame and Museo de Historia Mexicana are cultural highlights, and some of the area's landmarks include Iglesia Sagrado Corazon de Jesus and Antiguo Palacio Federal. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our Monterrey travel guide
Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000

What's nearby

  • Alameda
    Alameda
    12 min walk - 0.7 miles
  • Paseo de Santa Lucia riverwalk Fuente del Crisol at Parque Fundidora Park at Night with Cerro de la Silla at the background, Monterrey, Nuevo Leon, Mexico
    Santa Lucia Riverwalk
    4 min drive - 1.5 miles
  • Monterrey, Mexico-11 JFebruary, 2020: Monterrey, Landmark Macroplaza (La Gran Plaza) square in historic city center, the seventh largest plaza in the world
    Macroplaza
    5 min drive - 1.7 miles
  • Fundidora Park
    Fundidora Park
    6 min drive - 1.5 miles
  • Auditorium Pabellón M
    4 min drive - 2.6 miles

Getting around

  • Cuauhtemoc Station
    4 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    35 min drive

Restaurants

  • El Café De Papá
    5 min walk
  • Wateke
    4 min walk
  • La Siberia
    2 min walk
  • Tacos Rojos El Guero
    4 min walk
  • Tacos Midas
    4 min walk

About this property

Hotel Plaza del Arco Express

Hotel near Fundidora Park
Hotel Plaza del Arco Express provides amenities like a terrace and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • An elevator, a banquet hall, and luggage storage
  • A 24-hour front desk, a ballroom, and smoke-free premises
  • 1 meeting room
Room features
All 77 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per stay
Welcoming dogs only
2 total (up to 110 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is Hotel Plaza del Arco Express pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 300 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Plaza del Arco Express?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Plaza del Arco Express?

Check-out is at noon.

Where is Hotel Plaza del Arco Express located?

Located in Monterrey Centro, this hotel is 0.7 mi (1.2 km) from Alameda and 1.8 mi (2.9 km) from Fundidora Park. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 1 mi (2 km). Cuauhtemoc Station is only a 4-minute walk and Alameda Station is 12 minutes.

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Reviews

Hotel Plaza del Arco Express Reviews

6.6

6.6

Cleanliness

6.8

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 96 out of 379 reviews
Rating 8 - Good. 90 out of 379 reviews
Rating 6 - Okay. 71 out of 379 reviews
Rating 4 - Poor. 43 out of 379 reviews
Rating 2 - Terrible. 79 out of 379 reviews

Reviews

Verified

8/10 Good

Thelma Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was less the average, pillows were nasty with visible accumulated stains of saliva, sweat, who knows?, one of two bath towels the same with stains, only one of three outlets worked and was near the lavatory, and they wanted a deposit in order to use the tv remote control. Such an unpleasant stay!!!!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Good service
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
:-)
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Esthela

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 3 nights in Aug 2025
Verified

8/10 Good

MANUEL DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022
Verified

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Md Nasir

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel in room no have light
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Consuelo

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Adamaris Isabel

Liked: Staff & service
Disliked: Amenities
En lo particular está bien si es para una noche, pero el hotel está un poco descuidado.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Efren

Disliked: Staff & service, amenities
El personal no fue amable
Stayed 6 nights in Apr 2026
Verified

6/10 Okay

Edgar alejandro

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Las camas muy viejas y muy incómodas. En general mobiliario ya viejo
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

eLeniux

Liked: Staff & service
Disliked: Amenities
El lugar es muy centrico, ideal para quienes solo necesitan dormir y saldran a hacer cosas, les falta mantenimiento oara qur se vean super limpias, pero no estan sucias, tienen aire acondicionado, el personal es muy atento y es centrica la zona, puedes llegar caminando anla macroplaza...como 20 minutos a pie.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El aire acondicinado funciona bien, esta cerca del hotel, debes dejar $200 por uso de controles
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Me gustó la amabilidad y actitud del personal
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

José de Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente,buena atención y servicio y la habitación muy bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

asael

Liked: Cleanliness, property conditions & facilities
Dejar un depósito de 200$ por usar los controles es anticuado
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Uriel Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y cercano al centro y varios lugares, económico y bien ubicado
Stayed 1 night in Jan 2026