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Hotel Plaza del Arco Express

3.0 star property
Pet-friendly hotel with a restaurant connected to the convention center in Monterrey

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Photo gallery for Hotel Plaza del Arco Express

City view
Exterior
Porch
Terrace/patio
Deluxe Double Room | Desk, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
Daily housekeeping
Pet friendly
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
Daily housekeeping
Pet friendly
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
Daily housekeeping
Pet friendly
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
Daily housekeeping
Pet friendly
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Junior Room, 1 King Bed, Private Bathroom | 1 bedroom, desk, bed sheets

Hotel Plaza del Arco

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
7.6 out of 10, Good, 322 reviews
Hotel Plaza del Arco

About the neighborhood

Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000

What's nearby

  • Macroplaza - 3 min drive - 1.5 miles
  • Arena Monterrey - 4 min drive - 1.9 miles
  • Fundidora Park - 4 min drive - 1.7 miles
  • Cintermex - 4 min drive - 1.9 miles
  • Galerias Monterrey - 5 min drive - 3.1 miles

Getting around

  • Cuauhtemoc Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪El Café de Papá - ‬5 min walk
  • ‪Wateke - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪El Pollo Loco - ‬3 min walk
  • ‪Taqueria la Siberia de Mexico - ‬2 min walk

About this property

Hotel Plaza del Arco Express

Hotel near Macroplaza
Hotel Plaza del Arco Express provides amenities like a terrace and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Smoke-free premises, a ballroom, and a 24-hour front desk
  • Luggage storage, 1 meeting room, and a banquet hall
  • An elevator
Room features
All 77 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per day
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Frequently asked questions

Is Hotel Plaza del Arco Express pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of MXN 300 per pet, per day.

How much is parking at Hotel Plaza del Arco Express?

This property doesn't offer parking.

What time is check-in at Hotel Plaza del Arco Express?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Plaza del Arco Express?

Check-out is at noon.

Where is Hotel Plaza del Arco Express located?

Located in Monterrey Centro, this hotel is within 2 mi (3 km) of Alameda, Fundidora Park, and Macroplaza. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 1 mi (2 km). Cuauhtemoc Station is only a 4-minute walk and Alameda Station is 12 minutes.

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Hotel Plaza del Arco Express Reviews

Reviews

6.4
Rating 10 - Excellent. 73 out of 315 reviews
Rating 8 - Good. 77 out of 315 reviews
Rating 6 - Okay. 60 out of 315 reviews
Rating 4 - Poor. 37 out of 315 reviews
Rating 2 - Terrible. 68 out of 315 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Thelma Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service
:-)
Stayed 2 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024

8/10 Good

MANUEL DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Feb 2025

2/10 Terrible

Md Nasir

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel in room no have light
Stayed 2 nights in Mar 2025

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022

2/10 Terrible

Consuelo

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023

2/10 Terrible

YARELI

Disliked: Cleanliness
Reservé por 3 noches y no me quedé ninguna porque sí está muy sucio. Había pelos en la cama y además el piso muy sucio. Claramente se veía que trapearon con agua muy sucia porque se alcanzaba a ver por donde pasó el trapeador dejando manchas. Preferí perder mi dinero.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Todo me gustó
Stayed 2 nights in May 2025

8/10 Good

Jorge Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

María José

Stayed 1 night in May 2025

4/10 Poor

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
No lo recomiendo desafortunadamente mucha gente indigente afuara del hotel,malos olores, sucia la entrada, sucio el elevador. La limpieza está diario solo que uno la solicite. Diariamente hay que activar la tarjeta de entrada a la habitación y el último día casi sin agua para bañarse y sin agua caleijte
Stayed 3 nights in May 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es céntrica y el personal amable
Stayed 2 nights in May 2025

10/10 Excellent

BETANIA JAEL

Stayed 3 nights in May 2025

8/10 Good

Elías

Liked: Property conditions & facilities
Es buen lugar.
Stayed 1 night in Apr 2025

4/10 Poor

Jona

Disliked: Cleanliness, staff & service, property conditions & facilities
Nada que ver las habitaciones
Stayed 2 nights in Apr 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper bien. Gracias
Stayed 1 night in Feb 2025

2/10 Terrible

Larissa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parecía más motel que hotel, cero familiar
Stayed 1 night in Apr 2025

4/10 Poor

miriam ivone

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Mirna

Liked: Amenities
Disliked: Cleanliness, staff & service
Nunca fueron a hacer la limpieza, al abandonar la propiedad una de las trabajadoras quebró el control remoto y nos dijo que nosotros ya lo teníamos en malas condiciones, cosa que no fue así porque nunca lo usamos, afortunadamente no nos lo cobraron. Las personas que trabajan ahí son muy despotas y además tenían a todas las personas esperando afuera sentadas en el piso hasta que dieran las 3 para poder entregar las habitaciones, cuando las mismas ya estaban listas desde antes.
Stayed 2 nights in Mar 2025

4/10 Poor

IVAN

Disliked: Property conditions & facilities
No corresponde con fotos y precio excesivo para la oferta.
Stayed 4 nights in Apr 2025

2/10 Terrible

Daniela fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Daniela fernanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel nada que ver con lo que publica, reserve por 3 noches y así como llegue me fui, desde que pisas la entrada de ese hotel se siente una sensación muy fea, mucho indigente, demasiadas chicas de la vida galante y hombres en la entrada.... No lo pensé dos veces en irme a hospedar a otro hotel.
Stayed 2 nights in Mar 2025