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Hotel Plaza del Arco Express

Property class: 3

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Photo gallery for Hotel Plaza del Arco Express

A hotel room with two beds, a flat-screen TV, an air conditioning unit, and a window with curtains. - Hotel Plaza del Arco Express (Monterrey)
A reception desk with a vase of sunflowers, a television, and framed certificates on the wall. - Hotel Plaza del Arco Express (Monterrey)
A tall building with a central glass tower, multiple windows, and a distinctive logo on the facade. - Hotel Plaza del Arco Express (Monterrey)
A spacious, well-lit conference room with rows of chairs facing a presentation screen, large windows with a city view, and a tiled floor. - Hotel Plaza del Arco Express (Monterrey)
A lobby with a chandelier, columns, a black sofa, and a view of the outside. - Hotel Plaza del Arco Express (Monterrey)
Hotel Plaza del Arco Express provides amenities like a terrace and a restaurant. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • 24/7 front desk

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a flat-screen TV, an air conditioning unit, and a window with curtains.

Standard Double Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Junior Suite, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a television, a window with curtains, and a bedside lamp.

Standard Room, 1 Double Bed

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a desk, two beds, a chair, a mirror, and a door.

Deluxe Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 2
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

About the neighborhood

Located in Monterrey Centro neighborhood, Hotel Plaza del Arco Express is connected to the convention center. Mexican Professional Baseball Hall of Fame and Museo de Historia Mexicana are cultural highlights, and some of the area's landmarks include Iglesia Sagrado Corazon de Jesus and Antiguo Palacio Federal. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our Monterrey travel guide
Map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000

What's nearby

  • A park with a bench, trees, a pathway, and a distant mountain range.
    Alameda
    12 min walk - 0.7 miles
  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    4 min drive - 1.5 miles
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    5 min drive - 1.7 miles
  • A large geodesic dome structure with a metallic exterior and a reflective surface, set against a clear blue sky.
    Fundidora Park
    6 min drive - 1.9 miles
  • Auditorium Pabellón M
    4 min drive - 2.6 miles

Getting around

  • Cuauhtemoc Station
    4 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    35 min drive

Restaurants

  • El Café De Papá
    5 min walk
  • Wateke
    4 min walk
  • El Bocol
    4 min walk
  • Coctelería Pequeño
    5 min walk
  • Restaurant & Bar El Jefe
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 110 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is Hotel Plaza del Arco Express pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a deposit of MXN 500 per night and a fee of MXN 300 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Plaza del Arco Express?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Plaza del Arco Express?

Check-out is at noon.

Where is Hotel Plaza del Arco Express located?

Located in Monterrey Centro, this hotel is 0.7 mi (1.2 km) from Alameda and 1.8 mi (2.9 km) from Fundidora Park. Mexican Professional Baseball Hall of Fame and Cervecería Cuauhtémoc are also within 1 mi (2 km). Cuauhtemoc Station is only a 4-minute walk and Alameda Station is 12 minutes.

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Reviews

Hotel Plaza del Arco Express Reviews

6.6

6.6

Cleanliness

6.8

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 99 out of 392 reviews
Rating 8 - Good. 94 out of 392 reviews
Rating 6 - Okay. 73 out of 392 reviews
Rating 4 - Poor. 44 out of 392 reviews
Rating 2 - Terrible. 82 out of 392 reviews

Reviews

Verified review

8/10 Good

Thelma Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was less the average, pillows were nasty with visible accumulated stains of saliva, sweat, who knows?, one of two bath towels the same with stains, only one of three outlets worked and was near the lavatory, and they wanted a deposit in order to use the tv remote control. Such an unpleasant stay!!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Good service
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service
:-)
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022
Verified review

10/10 Excellent

Esthela

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

MANUEL DE JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Md Nasir

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel in room no have light
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Consuelo

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

JESUS

Liked: Staff & service
Habitaciones muy chicas y en estado regular
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Ricardo Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se reservó por aplicación, querían cobrar extra, porque consideran que los menores ya eran adultos, sin embarg, la aplicación los reconoce como menores. Llegando 2 cucarachas nos reciben en el baño, al parecer salen del caño, falta fumigar. Las instalaciones son viejas, pero remodeladas. Sábanas y blancos amarillos, parecía que estaban usados. Considero que ofrece suficiente para descansar, pero el todo es en función del precio pagado. Aire acondicionado sí, no salió agua caliente nunca. Te dejan dos rollos de papel, jabón, shampoo, toallas. Lo esencial, no esperen lujos.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amables todos atentos el único pero que le pongo es en cuestión de la limpieza de la habitación (había ciertos lugares que no limpiaron)
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Jesus

La habitación no tiene clóset ni comida no hay mesa
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

KENYA

Mala atención al llegar, esperamos una hora para que nos dieran la habitación, el hotel huele mal debido a la cocina, la terraza toda sucia... falta mantenimiento
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jorge

Liked: Staff & service
El personal muy amables y atentos los únicos detalles en la estadía fueron la falta de agua caliente y la limpieza un poco sucia a mi parecer
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jorge

Liked: Staff & service
Habitación limpia sólo un detalle el agua caliente se batallo para que saliera y ruido de habitación continua
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Adamaris Isabel

Liked: Staff & service
Disliked: Amenities
En lo particular está bien si es para una noche, pero el hotel está un poco descuidado.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Efren

Disliked: Staff & service, amenities
El personal no fue amable
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Edgar alejandro

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Las camas muy viejas y muy incómodas. En general mobiliario ya viejo
Stayed 3 nights in Mar 2026