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Hotel Monterrey Macroplaza

Property class: 3.5

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Photo gallery for Hotel Monterrey Macroplaza

A modern entrance with a glass door, a logo on the floor, and a view of the outside. - Hotel Monterrey Macroplaza (Monterrey)
Creator video
A gym with various exercise machines, benches, and a mirrored wall. - Hotel Monterrey Macroplaza (Monterrey)
A modern hotel lobby with a marble floor, a reception desk, and a staircase leading to the upper floors. - Hotel Monterrey Macroplaza (Monterrey)
A breakfast setting with plates of food, a coffee cup, and a juice glass on a table. - Hotel Monterrey Macroplaza (Monterrey)
Located close to Macroplaza and Santa Lucia Riverwalk, Hotel Monterrey Macroplaza provides dry cleaning/laundry services, a gym, and a 24-hour business center. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a chair, a small table, and a window with curtains.

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a small table, a chair, and two wall-mounted lamps.

Standard Double Room, 2 Double Beds

7.8 out of 10
Good
(90 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 1 Double Bed

A hotel room with a bed, bedside tables, a chair, a desk, and a window.

Executive Double Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and artwork on the walls.

Executive Double Room, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

A hotel room with two beds, a TV, a small table, a chair, and a window with a view of buildings.

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Hotel Monterrey Macroplaza is in the entertainment district and near a metro station. Faro de Comercio and Capilla de los Dulces Nombres are local landmarks, and travelers looking to shop may want to visit Galerias Monterrey and Liverpool. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our Monterrey travel guide
Map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000

What's nearby

  • A fountain with mythological statues, a modern building, and a clear sky.
    Fuente de la Vida o Neptuno
    2 min walk - 0.1 miles
  • A tall, modern sculpture with a red and black color scheme, set against a clear blue sky with some clouds.
    Faro de Comercio
    2 min walk - 0.1 miles
  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    3 min walk - 0.2 miles
  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    7 min walk - 0.4 miles
  • Auditorium Pabellón M
    9 min walk - 0.5 miles

Getting around

  • General I. Zaragoza Station
    3 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    33 min drive

Restaurants

  • Sierra Madre Brewing Co.
    1 min walk
  • Starbucks
    1 min walk
  • Panem At Hotel Kavia
    4 min walk
  • Carl's Jr.
    2 min walk
  • Los Tapancos
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HMO650310GK4

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Monterrey Macroplaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Monterrey Macroplaza?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Monterrey Macroplaza?

Check-out is at 1:00 PM.

Where is Hotel Monterrey Macroplaza located?

Located in Monterrey Centro, this hotel is within a 5-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park and Santa Lucia Riverwalk are also within 1 mi (2 km). General I. Zaragoza Station is only a 3-minute walk and Padre Mier Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Monterrey Macroplaza Reviews

7.6

Good

7.6

Cleanliness

7.6

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 448 out of 1010 reviews
Rating 8 - Good. 208 out of 1010 reviews
Rating 6 - Okay. 145 out of 1010 reviews
Rating 4 - Poor. 98 out of 1010 reviews
Rating 2 - Terrible. 111 out of 1010 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
​The hotel is a convenient choice if you want to be close to downtown and within walking distance of major attractions. However, there are a few notable downsides. Noise is a main issue, the walls are quite thin, so you can hear almost everything from neighboring rooms. Additionally, the beds were not very comfortable, and there was a noticeable amount of humidity in the room. It works fine for a brief stay if location is your top priority, but improvements to comfort and soundproofing would go a long way.
Stayed 3 nights in Oct 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The AC was not too good, the pool was always locked, and our sheets were dirty when we checked in. The staff was nice, but I don’t think I’d stay there again. Location is great though.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very safe!
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great center point of the city!
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need major renovations. However the staff was amazing and the location was good
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location is great. The room was clean, but not soundproof. I could hear a couple next door arguing late at night.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Staff was polite and courteous, but the room has cochraches, you can see them at the bathroom counter, bedside tables, even during the day. And that is disgusting. Overall the hotel need an upgrade, too old.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room lock door had a failure and it was difficult to open. But in general the services were good.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The only thing I liked about this hotel was the location. It’s a very convenient location. Upon checking in the wait times were long. Only one person at desk with multiple people waiting most of the time. In which I had to wait multiple times because the card for the room deactivates itself constantly. Morning, night, afternoon the room key did not work. It’s needed for the elevator to go up so usually I knew it didn’t work before getting to my room. Very inconvenient. My safe didn’t work. The fridge did not cool. The tv had very few channels. Did not have a do not disturb sign for my door. Coffee maker with no coffee, cups, or anything. I guess it’s decoration. Showers were horrible. The water is at the temperature you set it at then is scorching hot, freezing cold, then normal and pattern repeats. It’s kind of funny now since my kids made a game out of it. The pool was supposed to be open the 17th then it was pushed to the 25th. The side doors in the lobby never worked. Staff was polite on every encounter I had. I really like the location but probably would not stay here again.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit dated. Curtains could be replaced. Ours had definite wear and tear. Swimming pool was out of order. This was our third time staying. We like the location. The appeal is that there are many attractions, stores, dining all within walking distance. Other options are a short Uber ride away as well. The Santa Madre Brewing Company located in the hotel serves a buffet breakfast and other food later in the day.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast, spacious rooms
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to invest a n remodeling the rooms. They have seen better years. The A/C in our room never blew cold air, it was only cool and not enough for Monterrey’s summer heat. The location is perfect though. Probably not staying again in the future.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!!
Stayed 9 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Didn't realize the Breakfast was opened to the entire city of Monterrey
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel need it more recent updates in everything from a simple trash bags in the room to replacing the bathroom door with wheels you have to drag the door on the carpet to close it..terrible experience
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Great location. Not a great hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The friendly staff
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
Hotel rooms need renovation air conditioning is very poor needs to be maintained Avery day in order to work the ac vents are not very cool beds are very hard and pillows too the only thing that was good was the bar restaurant down stares that’s the only thing we love was the food ok
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
not in great condition, but in a great location.
Stayed 3 nights in Mar 2026