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Crowne Plaza Monterrey by IHG

4.0 star property
Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Exterior
Indoor pool, sun loungers
Property entrance
Meeting facility
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel offers a vibrant retreat with 3 on-site restaurants serving international cuisine and a relaxing onsite spa. Unwind at the indoor pool or take advantage of dry cleaning/laundry services, while staying connected with free in-room WiFi - guests rave about the breakfast and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Club Lounge Access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(145 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, in-room safe, desk

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Crowne Plaza Monterrey by IHG is near a metro station. The area's natural beauty can be seen at Alameda and Fundidora Park, while Auditorium Pabellón M and Museo del Obispado are cultural highlights. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario.
Visit our Monterrey travel guideOpens in a new window
Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.1 miles
  • Macroplaza - 10 min walk - 0.6 miles
  • Basilica de Guadalupe - 12 min walk - 0.7 miles
  • Fundidora Park - 3 min drive - 1.2 miles
  • Arena Monterrey - 5 min drive - 2.2 miles

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬1 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪Chilo Tacos & Grill - ‬5 min walk
  • ‪1900 - ‬5 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk

About this property

Crowne Plaza Monterrey by IHG

Upscale hotel near Auditorium Pabellón M
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey by IHG provides a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and 12 meeting rooms
  • Smoke-free premises, ATM/banking services, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 403 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Monterrey by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Monterrey by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Monterrey by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Monterrey by IHG?

Check-out is at noon.

Where is Crowne Plaza Monterrey by IHG located?

Located in Monterrey Centro, this hotel is within a 15-minute walk of Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 1 mi (2 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

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Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 922 out of 1454 reviews
Rating 8 - Good. 306 out of 1454 reviews
Rating 6 - Okay. 125 out of 1454 reviews
Rating 4 - Poor. 49 out of 1454 reviews
Rating 2 - Terrible. 52 out of 1454 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cerca de todo! Limpio, alberca limpia todo increíble
Stayed 1 night in Aug 2025

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is nice, the staff is kind, and the location is good. The hotel is old but well kept and the rooms have been upgraded.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Awesome stay
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that is walking distance from downtown and small delicious restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all their employees
Stayed 3 nights in Aug 2025

10/10 Excellent

Abraham

Very nice love it
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Sep 2025

10/10 Excellent

Karla Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones ya estan antiguas , pero la atencion es muy buena
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and cose it was to shopping and eating Only dislike was construction going on in hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra primera vez en este hotel y quedamos muy contentos con el excelente servicio de todo el staff en todos los departamentos, limpieza, meseros, front desk vigilancia. Los cuartos muy amplios y limpios, la cama y almohadas muy cómodas y muy silencio y tranquilo. Emocionados los meseros nos contaron todos los upgrades que le están haciendo al hotel y al restaurant con ese buffet variado y delicioso. Muchas gracias por hacernos sentir consentidos durante nuestra estancia.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maritz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

XYLIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff and service was phenomenal. Upgrades look amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Its ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

8/10 Good

Nelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was a bit upsetting not having the restaurant they way how it was before Since they are in construction food wasn’t pleasant as before Other than that everything was excellent
Stayed 4 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
I book with breakfast incluided and did pay for it and when i arrive to hotel they told me breakfast is not inckuided. You can check my intinerary and it say brwakfas inckuided. I did oay for it.
Stayed 2 nights in Aug 2025

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities
The lobby was under construction, restaurants were unorganized, 3 out of the 4 elevators were out of order the first day and half.
Stayed 2 nights in Aug 2025

6/10 Okay

IMELDA

Liked: Staff & service
This is old hotel has a lot rooms but no the best choice for Hotel’s ,the clean is average because is to big and is not that busy the rooms smells like old carpet the location is closed to the stores but 10 minutes walk to the marcroplsaza the swimming pool is not so clean the water looks green :/ no healthy but all the employees very nice and with excellent customer service every one are so nice : ) the rooms between 4 & 11 are small no fridge but coffee maker available.
Stayed 3 nights in Aug 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities
Is under maintenance and updates. They charge me breakfast, after I already pay for it. Not great food either. Thanks
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

2/10 Terrible

Mariana

Disliked: Staff & service, amenities, property conditions & facilities
Bad service in reception
Stayed 1 night in Jul 2025

6/10 Okay

Guillermo

It’s very outdated.
Stayed 1 night in Jul 2025

6/10 Okay

César

Disliked: Amenities
Bugs
Stayed 2 nights in Apr 2025

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