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Crowne Plaza Monterrey by IHG

4.0 star property
Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M

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Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Indoor pool, sun loungers
Lobby sitting area
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Club Lounge Access (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, desk, soundproofing, iron/ironing board

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.1 miles
  • Macroplaza - 10 min walk - 0.6 miles
  • Basilica de Guadalupe - 12 min walk - 0.7 miles
  • Fundidora Park - 3 min drive - 1.2 miles
  • Cintermex - 4 min drive - 1.9 miles

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey by IHG

Upscale hotel near Auditorium Pabellón M
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey by IHG provides a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and a front-desk safe
  • A reception hall, luggage storage, and ATM/banking services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 403 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 149 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Monterrey by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Monterrey by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Monterrey by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Monterrey by IHG?

Check-out is at 1 PM.

Where is Crowne Plaza Monterrey by IHG located?

Located in Monterrey Centro, this hotel is within a 15-minute walk of Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 1 mi (2 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

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Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1217 reviews
Rating 8 - Good. 262 out of 1217 reviews
Rating 6 - Okay. 94 out of 1217 reviews
Rating 4 - Poor. 48 out of 1217 reviews
Rating 2 - Terrible. 45 out of 1217 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great very clean and people where so friendly i definitely will recommend to friends and family
Stayed 4 nights in Apr 2025

10/10 Excellent

nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
The service was really outstanding
Stayed 1 night in Mar 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerardo Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome friendly stay 👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and really nice staff and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Myrna J

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Liked: Staff & service
Pros: The hotel is close proximity to Macroplaza. The staff was very responsive to our needs when we called to ask for something. The bed was very comfortable. Cons: The hotel is out dated and needs some remodeling and fixing. Our shower had very low pressure and leaked all over while we showered. For a weekend trip, wasn't bad. I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service
Wish the remodeled rooms had a walk in shower, bath tub is tall and too rounded when getting in
Stayed 1 night in Mar 2025

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service
Honestly the hotel in a good location and the lobby area is nice but the room I stayed in is very outdated for the price it’s not worth it in my opinion but the staff and area was nice lobby area nice
Stayed 1 night in Mar 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 6 nights in Apr 2025

10/10 Excellent

Evelina reyna

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Ariel

Liked: Staff & service, amenities
It has a privileged location. The site and the rooms requiere rennovation urgently. Restaurant FOOD quality and SERVICE ar good.
Stayed 2 nights in Feb 2025

10/10 Excellent

MAGDALENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 7 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge on the 14th was a treat. Nice and quiet, and the service was always on point. Thank you Max!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The decor
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Monterrey and our hotel was one of my favorite places to be at. The hospitality from the employees was a 10/10 breakfast buffet was so good too. My husband and I were able to walk to surrounding parks, restaurants and bars.
Stayed 2 nights in Jul 2024

2/10 Terrible

TANIA PINEDA

Disliked: Cleanliness, staff & service, property conditions & facilities
Hhhs
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a professional review in English for the hotel: The Crown Plaza is one of the finest hotels in Monterrey. It is exceptionally clean, and the service is always prompt. The buffet offers a delicious and varied selection of dishes. The hotel is also ideally located, just steps away from popular attractions such as Paseo Morelos, Macroplaza, and Pabellón M.
Stayed 1 night in Sep 2024