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Crowne Plaza Monterrey by IHG

4.0 star property
Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Exterior
Meeting facility
Exterior
Indoor pool, sun loungers
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(139 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.1 miles
  • Macroplaza - 10 min walk - 0.6 miles
  • Basilica de Guadalupe - 12 min walk - 0.7 miles
  • Fundidora Park - 3 min drive - 1.2 miles
  • Arena Monterrey - 5 min drive - 2.2 miles

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey by IHG

Upscale hotel near Auditorium Pabellón M
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey by IHG provides a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a porter/bellhop, and multilingual staff
  • A 24-hour front desk, an elevator, and ATM/banking services
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 403 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from August 1 2025 to September 6 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Monterrey by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Monterrey by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Monterrey by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Monterrey by IHG?

Check-out is at noon.

Where is Crowne Plaza Monterrey by IHG located?

Located in Monterrey Centro, this hotel is within a 15-minute walk of Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 1 mi (2 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

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Crowne Plaza Monterrey by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 839 out of 1316 reviews
Rating 8 - Good. 280 out of 1316 reviews
Rating 6 - Okay. 107 out of 1316 reviews
Rating 4 - Poor. 43 out of 1316 reviews
Rating 2 - Terrible. 47 out of 1316 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juvenal

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I like that is walking distance from downtown and small delicious restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Awesome stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel very near the city centre, lots os shops, dinning options and activities.
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and cose it was to shopping and eating Only dislike was construction going on in hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

XYLIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Staff and service was phenomenal. Upgrades look amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!! It has an amazing climatized inside pool, the breakfast buffet is great, includes free parking. Great stay overall.
Stayed 1 night in May 2025

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views
Stayed 1 night in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 2 nights in Aug 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Nelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was a bit upsetting not having the restaurant they way how it was before Since they are in construction food wasn’t pleasant as before Other than that everything was excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

10/10 Excellent

nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet and clean place

Amazing place, everyone very friendly and attentive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good
Stayed 3 nights in Mar 2025

6/10 Okay

Guillermo

It’s very outdated.
Stayed 1 night in Jul 2025

2/10 Terrible

Mariana

Disliked: Staff & service, amenities, property conditions & facilities
Bad service in reception
Stayed 1 night in Jul 2025

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alfonso

Liked: Amenities
Ok
Stayed 1 night in Jul 2025