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Crowne Plaza Monterrey by IHG

4.0 star property
Rejuvenate your senses at the spa or dive into international flavors. Relax by the pool or explore nearby Macroplaza.

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Photo gallery for Crowne Plaza Monterrey by IHG

An indoor swimming pool with lounge chairs and tables, large windows, and indoor plants. - Crowne Plaza Monterrey by IHG (Monterrey)
Property video
A spacious hall with a chandelier, floral decorations, and a stage with chairs. - Crowne Plaza Monterrey by IHG (Monterrey)
A spacious indoor area with a high ceiling, featuring a series of columns and a reflective floor. - Crowne Plaza Monterrey by IHG (Monterrey)
A spacious indoor area with a reflective floor, a reception desk, and seating areas. - Crowne Plaza Monterrey by IHG (Monterrey)
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel offers a vibrant retreat with 3 on-site restaurants serving international cuisine and a relaxing onsite spa. Unwind at the indoor pool or take advantage of dry cleaning/laundry services, while staying connected with free in-room WiFi - guests rave about the breakfast and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Premium Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Standard Room, 2 Queen Beds, Club Lounge Access

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Low Floor)

A hotel room with two beds, a wooden nightstand with two wall-mounted lamps, and a control panel.

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a large bed, a desk with a coffee maker, a chair, a lamp, and a TV mounted on the wall.

Presidential Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(87 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a TV, a nightstand, and a chair.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(163 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A chair with a wooden tray holding a cup of coffee and an open book.

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Low Floor)

A hotel room with a large bed, two chairs, a table, a lamp, and a window with curtains.

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Monterrey Centro, a neighborhood in Monterrey, Crowne Plaza Monterrey by IHG is near a metro station. Auditorium Pabellón M and Museo del Obispado are cultural highlights, and some of the area's notable landmarks include Macroplaza and Basilica of Our Lady of Guadalupe. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or UANL University Stadium. Visit our Monterrey travel guide
Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • A statue of a horse and rider, a modern building, and a fountain.
    Macroplaza
    10 min walk - 0.6 miles
  • A church with a bell tower, a wheelchair accessibility sign, and a palm tree.
    Basilica of Our Lady of Guadalupe
    12 min walk - 0.7 miles
  • A nighttime scene with a large, illuminated sculpture in a pool, surrounded by trees and a mountain in the background.
    Santa Lucia Riverwalk
    14 min walk - 0.8 miles
  • Auditorium Pabellón M
    2 min walk - 0.1 miles
  • Escenario GNP Seguros
    3 min walk - 0.2 miles

Getting around

  • Padre Mier Station
    9 min walk
  • General Mariano Escobedo Intl. Airport (MTY)
    35 min drive

Restaurants

  • Panem At Hotel Kavia
    5 min walk
  • La Puntada
    6 min walk
  • 1900
    5 min walk
  • Chilo Tacos & Grill
    5 min walk
  • El Gran Pastor
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Monterrey by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Monterrey by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Monterrey by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Monterrey by IHG?

Check-out is at noon.

Where is Crowne Plaza Monterrey by IHG located?

Located in Monterrey Centro, this hotel is within a 15-minute walk of Auditorium Pabellón M, Macroplaza, and Basilica of Our Lady of Guadalupe. Fundidora Park and Museo del Obispado are also within 3 mi (5 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Monterrey by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1136 out of 1708 reviews
Rating 8 - Good. 326 out of 1708 reviews
Rating 6 - Okay. 147 out of 1708 reviews
Rating 4 - Poor. 48 out of 1708 reviews
Rating 2 - Terrible. 51 out of 1708 reviews

Reviews

Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything you need: the rooms are very clean, the staff is friendly, the breakfast is excellent, and the hotel offers free parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff and breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Centrally located to all the shops walking distance to museums and main historic places.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

EDUARDO A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location !!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a custumer for over 10 years, the place is excelent, Staff is friendly and the Restaurant is a gem !! Claudia & Cesar de Leon Mission, TX USA
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in general is good for the price, clean rooms, breakfast is not included but Las Ventanas offers a great breakfast buffet not so expensive, parking is included and wich is good also...staff was kind and helpfull when needed
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, property conditions & facilities
clean room and central location
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Rosalinda

Liked: Cleanliness, staff & service
Location very convenient, reception very nice, just kind of not well maintenance the room. It was the door locked broken and kind of update room furniture.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great breakfast, excellent service
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

XYLIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities
Could be better maintained, but staff is very helpful, food is good. Room is spacious.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Francisco J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. No issues. Glad they had parking since I rented a car. Best of all is the location. Walking distance to a lot of places. Will stay again.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best stay in Monterrey
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

GRICELDA ELIZALDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service
good Breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

victor

Liked: Staff & service, amenities
NA
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service
Nice hotel with big spaces and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Berenice Verduzco

Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent. Thank you
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ricardo E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026