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City Express Plus by Marriott Monterrey Nuevo Sur

3.0 star property

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Photo gallery for City Express Plus by Marriott Monterrey Nuevo Sur

Lobby - City Express Plus by Marriott Monterrey Nuevo Sur (Monterrey)
Restaurant - City Express Plus by Marriott Monterrey Nuevo Sur (Monterrey)
Property amenity - City Express Plus by Marriott Monterrey Nuevo Sur (Monterrey)
View from property - City Express Plus by Marriott Monterrey Nuevo Sur (Monterrey)
Exterior - City Express Plus by Marriott Monterrey Nuevo Sur (Monterrey)
Located close to Monterrey Institute of Technology and Fundidora Park, City Express Plus by Marriott Monterrey Nuevo Sur provides free full breakfast, dry cleaning/laundry services, and a gym. Be sure to enjoy a meal at Café Plus, the on-site family restaurant. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

7.4 out of 10
Good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.2 out of 10
Very good
(24 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Monterrey, City Express Plus by Marriott Monterrey Nuevo Sur is connected to a shopping center. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Visit our Monterrey travel guide
Map
Av. Revolucion 2703, Monterrey, NL, 64830

What's nearby

  • Casino Jubilee
    9 min walk - 0.5 miles
  • Auditorio Luis Elizondo
    15 min walk - 0.8 miles
  • Estadio Banorte de los borregos
    15 min walk - 0.8 miles
  • Monterrey Institute of Technology
    17 min walk - 0.9 miles
  • Paseo Tec
    6 min drive - 1.7 miles

Getting around

  • Santa Lucía Station
    5 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    34 min drive

Restaurants

  • Sanborns
    2 min walk
  • Mi Lulu Pastelería
    14 min walk
  • Olive Garden
    1 min walk
  • Dairy Queen
    12 min walk
  • San Juan Grill
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Café Plus

Things to do

  • Gym

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property

Frequently asked questions

Is City Express Plus by Marriott Monterrey Nuevo Sur pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express Plus by Marriott Monterrey Nuevo Sur?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express Plus by Marriott Monterrey Nuevo Sur?

Check-out is at 1:00 PM.

Where is City Express Plus by Marriott Monterrey Nuevo Sur located?

Situated in the entertainment district, this hotel is within 3 mi (5 km) of Monterrey Institute of Technology, Santa Lucia Riverwalk, and Fundidora Park. Cintermex and Arena Monterrey are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express Plus by Marriott Monterrey Nuevo Sur Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 537 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, with good restaurants and a supermarket right next.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
We stayed here for a couple of nights while having a procedure done across the street, and the location was very convenient. There are several shopping centers and plenty of restaurants nearby, which made the stay even easier. Overall, it was a comfortable and convenient place to stay.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Great location. Easy walking. Great staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was friendly and helpful and the location was great! The only thing that would have made it better would be to have a small refrigerator in the room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
The shopping around the property is fantastic and the staff really goes out of their way to try to help you.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to shops and restaurant around the area
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great service from Staff
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and very nice
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean close to shopping and restaurants. I wish there was a pool though
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Hotel this past November and would highly recommend it to anyone visiting the area. The hotel has a charming atmosphere, and the rooms were not only clean but also beautifully decorated, making for a very comfortable and relaxing stay. The staff was incredibly friendly and attentive, always making sure I had everything I needed. The location was also perfect — close enough to explore the area, yet peaceful enough to unwind at the end of the day. Overall, the Hotel provided a fantastic experience, and I would happily stay there again in the future.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable place in a great location

Hotel was great and even better location. Plenty to do and walk outside. Parking is at garages but its free once they validate you. Only the check in could have been better. One line for check in another for the keys took too long. There was a big game so i guess it was busy was the problem. Definitely would stay here again. Simple rooms but comfortable and clean.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Sergey

Liked: Cleanliness, staff & service
beds are uncomfortable especially if there is more than 1 person in the room. Staff are great very clean, rooms are small. Free breakfast is a bit light on the food but hey it's free... no pool on the premises but great views. I would stay again but there is room for improvement. P.S. ubers take too long to get to hotel but luckily there are local taxis available
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Thelma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In bad shape the hotel. Smell bad. The bed bad. Not clean. The staff suler helpful and sweet.
Stayed 9 nights in Sep 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! I’d stay here again next time. Close to everything, several coffee shops and dining options. We rented a car and the parking section was very clean and safe. The hotel quickly validated the parking as it was included in our stay. Breakfast was lite, options included toast, cereal, fruits, cottage cheese, yogurts, deli meats, cheese, and fresh juices. A few cons that I’d like to mention would be that the carpeting in the rooms surely are very dirty and when we walked in on the first day, I could see blonde hairs and specs stuck to the carpet. Unless you are in a suite with kitchenette, the other rooms do not have a refrigerator and microwave like every other hotel. Having a small child, I’d wish they’d include that in all the rooms. We couldn’t take our left overs to reheat, and we couldn’t take refrigerated snacks for our child. Overall: Great location, Safe area, and many shopping, dining, and relaxation options.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

jorge

Liked: Cleanliness
Breakfast good
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jose Ricardo

Liked: Property conditions & facilities
Disliked: Cleanliness
Nice staff, nice location, nice design, super confortable beds
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gerardo Said

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could be better
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Noah Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. No hot items like eggs or bacon or sausage for breakfast. You have to order and pay separately. Rooms do not have microwaves or kettles or anything to make tea/coffee. Otherwise the location is perfect. In the midst of lots of shopping and eating places.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities
Great place to stay!
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Jose

Disliked: Amenities, property conditions & facilities
Cafetería services were awful and staff isn’t profesional. For the cost of services the complemtary coffee wasn’t at sure. Food was awful and got charged for a omelette that had nothing but just eggs. When we ask the attendant he said they forgot to mention there was no trimmings to make the omelet. I would not recommend the kitchen service at all. Cleaning lady was 5starr on her service. And si was the front desk. Kitchen not even a 1star. Sorry just being honest.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026