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CHN Hotel Monterrey Santa Fe

3.0 star property
Hotel with free parking, steps from Gran Parque Libertad

Choose dates to view prices

CHN Hotel Monterrey Santa Fe offers a comfortable retreat close to Gran Parque Libertad. Enjoy the convenience of laundry facilities, free WiFi, and a snack bar/deli. Guests appreciate the helpful staff and can also take advantage of the grocery/convenience store, restaurant, elevator, and free newspapers.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Plasma TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 10 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Heating
Plasma TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 10 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Plasma TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Room

Highlights

Air conditioning
Heating
Plasma TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Desk
  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Zacatepec No. 100, Col. Valle de Morelos, Monterrey, NL, 64180

What's nearby

  • Gran Parque Libertad - 1 min walk - 0.1 miles
  • Foliatti Casino - 14 min walk - 0.8 miles
  • IMSS - Unidad Médica de Alta Especialidad No. 25 - 15 min walk - 0.8 miles
  • ISSSTE Regional Hospital - 4 min drive - 1.7 miles
  • Fundidora Park - 10 min drive - 5.5 miles

Getting around

  • Penitenciaria Station - 2 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 44 min drive

Restaurants

  • ‪mariscos el camaron regio - ‬2 min walk
  • ‪El Gran Horno - ‬9 min walk
  • ‪Tacos El King - ‬6 min walk
  • ‪Don Raúl - ‬3 min walk
  • ‪La Siberia - ‬7 min walk

About this property

CHN Hotel Monterrey Santa Fe

Hotel near IMSS - Unidad Médica de Alta Especialidad No. 25
Located close to Gran Parque Libertad and UMAE Hospital of Cardiology, CHN Hotel Monterrey Santa Fe provides a grocery/convenience store, laundry facilities, and a restaurant. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a vending machine
  • A 24-hour front desk, luggage storage, and free newspapers
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at CHN Hotel Monterrey Santa Fe offer perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: MXN 100 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 per person
  • Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Fe Monterrey
Santa Fe Monterrey
CHN Hotel Santa Fe
CHN Monterrey Santa Fe
CHN Santa Fe
Chn Monterrey Santa Fe
CHN Hotel Monterrey Santa Fe Hotel
CHN Hotel Monterrey Santa Fe Monterrey
CHN Hotel Monterrey Santa Fe Hotel Monterrey

Frequently asked questions

Is CHN Hotel Monterrey Santa Fe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at CHN Hotel Monterrey Santa Fe?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at CHN Hotel Monterrey Santa Fe?

Check-out is at noon.

Where is CHN Hotel Monterrey Santa Fe located?

Situated in Monterrey, this hotel is within 1 mi (2 km) of Gran Parque Libertad and IMSS - Unidad Médica de Alta Especialidad No. 25. UMAE Hospital of Cardiology and Gaspar Mass are also within 3 mi (5 km). Penitenciaria Station is only a 2-minute walk and Alfonso Reyes Station is 12 minutes.

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CHN Hotel Monterrey Santa Fe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 197 out of 735 reviews
Rating 8 - Good. 251 out of 735 reviews
Rating 6 - Okay. 148 out of 735 reviews
Rating 4 - Poor. 63 out of 735 reviews
Rating 2 - Terrible. 76 out of 735 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here very clean and the cleaning ladies are very nice
Stayed 4 nights in Sep 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities

Excellent hospitality but hotel needs repairs

The hospitality / customer service is excellent at all levels. The only downfall is that the hotel is in need of a lift/ repairs to make it a better experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sorache

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good treatment
Stayed 4 nights in Aug 2025

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

8/10 Good

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities
Good price Keeped very clean Good customer service Parking garage has some construction dirt Other than that we had a good Stay
Stayed 4 nights in Jun 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jun 2025

6/10 Okay

Gustavo

Well its not expensive, but it has very limited parking and not very nice neighborhood. But its very convenient for where i go to while in monterrey
Stayed 4 nights in Jul 2024

6/10 Okay

Elva

Liked: Staff & service
Disliked: Cleanliness
bad area , and noisy at night time
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like it because looks dirty
Stayed 1 night in Apr 2025

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Cleanliness
The good thing was the attached restaurant and store on the first floor. The not so good were the dirty rooms and restrooms. Mold on showers, dirty carpets, mold on ceiling and some walls.
Stayed 1 night in May 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine
Stayed 1 night in May 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Exelt
Stayed 1 night in Jul 2023

8/10 Good

Jose C.

Liked: Staff & service
Shower door was hard to open, and water would get out of the shower to the bathroom floor. Other than that, it was a nice stay.
Stayed 2 nights in Jun 2023

8/10 Good

Angel Isaías Mexicano

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like the breakfast same thing everyday
Stayed 8 nights in Aug 2023

2/10 Terrible

isabel

Disliked: Amenities
The area around was insecure and very duty, no cold water just hot water in the sink, toilet didn’t have the seat. Please never offer this place to me
Stayed 2 nights in Aug 2023

6/10 Okay

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need more repairs
Stayed 1 night in Sep 2023

8/10 Good

Antonio

Liked: Staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Mar 2023

2/10 Terrible

Linda

Disliked: Cleanliness
Dirty room, no toilet seat no water coming out of hot water tap, furniture battered up, poor patch job on holes in walls. Plastic on mattresses and no top sheets. Most disgusting room I have ever been in.never stay here again and wouldn't have stayed if it hadn't been prepaid and if we had time to find another hotel!
Stayed 1 night in Jul 2023

4/10 Poor

Mariana

Liked: Staff & service
Disliked: Property conditions & facilities
El aire acondicionado no servía, había moho
Stayed 5 nights in Nov 2025

8/10 Good

Anel

La habitación está bien para lo que implica una estancia de solo dormir y bañarte, el personal amable exceptuando a la recepcionista de la noche, la saludabas y ni te volteaba a ver, en general estuvo bien.
Stayed 3 nights in Oct 2025

10/10 Excellent

Azael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente servicio
Stayed 4 nights in Oct 2025

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserve a mi hijo del 22 al 24, cama Queen, cuando llegó le dieron cama individual, a lo que decían que era Queen y estaban llenos, no podían darle otra habitación, que mañana le daban kong. Mi hijo salió el 23 de ahí, si le cambiaron como dijeron, pero no compensaron su error devolviendo dinero de la noche que pasó en otra habitación diferente a mi recerbacion, misma que hice desde el 16 de oct.ya y Expedia aún no me resuelve y no creo me apoye, demandaré en PROFECO. Había cucaracha, olor a humedad, ruido, sin contar que no respetaron mi reservación dando la habitación que les sobró. Recepción y gerente muy groseros, muy mal, no lo recomiendo, no regresaría.
Stayed 2 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
tranaquilo el lugar y accesible a para ir a varios sitios
Stayed 1 night in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Opción de desayuno incluido. Rico
Stayed 1 night in Oct 2025
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Policies

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