Ratings based on 669 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 10, 2024 on Expedia
Comment from Hotel Management
Apr 12, 2024 by management, Hotel Management
Good Evening, sorry for not meeting your requirements while you stayed with us. We hope the next time you stay with us your stay is much more pleasant! Yet again thank you for choosing Motel6 and we hope to see you again very soon!
by A verified traveler
Posted Apr 9, 2024 on Expedia
Comment from Hotel Management
Apr 11, 2024 by Management, Hotel Management
Hi Sir, Thank you for choosing Motel 6 Soledad and hope to see you again!
by A verified traveler
Posted Apr 8, 2024 on Expedia
Comment from Hotel Management
Apr 9, 2024 by management, Hotel Management
Sorry for not meeting all your requirements with us, we hope your next stay is much more pleasant, yet again thank you for giving us a feedback. And we hope to see you again very soon!
by A verified traveler
Posted Apr 7, 2024 on Expedia
Everything was descent here, really good for a Motel 6. Close to the national park and all the convinces you might need. I was extremely upset that the jacuzzi wasn’t open till the end of April! Which why would you want it in the summer? People said this is the only place to stay near the park and that is not true.
Comment from Hotel Management
Apr 8, 2024 by Management, Hotel Management
Hi Ms.Nicole we apologized for the jacuzzi and Thank you for staying with us and hope to see you again!
by A verified traveler from Baton Rouge
Posted Apr 4, 2024 on Expedia
Comment from Hotel Management
Apr 5, 2024 by management, Hotel Management
Thank you for taking time and giving us a feedback, hope to see you again very soon!
by A verified traveler
Posted Mar 31, 2024 on Expedia
It is ok for short stay, but would be better if more attractions are around. Good to go to pinnacle national park!
Comment from Hotel Management
Mar 31, 2024 by management, Hotel Management
We appreciate your feedback and thank you for staying with us, hope to see you again!
by A verified traveler
Posted Mar 24, 2024 on Expedia
Our overall stay was good!
*Staff was nice and helpful.
*Safe/Easy Parking
*Hot tub was not available
*Room was not very clean
Comment from Hotel Management
Mar 25, 2024 by management, Hotel Management
Sorry for not meeting all your requirements Chynna, hot is not open until April due to some of Motel 6 policies. Again we apologize about the cleanliness in your room and will accommodate our housekeepers to work on the rooms much more better to help meet your requirements in our rooms, so your next stay with us is much more pleasant! Again, Thank You for choosing Motel 6 Soledad, and we hope to see you again very soon! Have a great day!
by A verified traveler
Posted Mar 21, 2024 on Expedia
I didn’t like how I went to get a extended check out time which I was told I would be allowed to do so for $20 a hour after 11am then I go to extend it they tell me I can’t then I left my son in the room after coming to a verbal agreement with management and then even tho it was before 3 pm they started to harass my son under age son by calling and banging on the door for him to get out even going to tell him he can take all his stuff and sit on the steps and still charged my card $80 extra dollars on top of them charging me $270 for only 2 nights this is a very bad way to keep customers coming back why offer extended check out if your going to hassle people to leave children at that with no. Adult present won’t be coming back
Comment from Hotel Management
Mar 21, 2024 by Management, Hotel Management
Hi Ms. Tynesia, we apologized for what happened while staying with us. We agreed that you will be charged 20 per hour until 2:00pm for the extension, it was 2:30pm we sent our housekeeper to check if the guest left already or not. Since the room still occupied the Front Desk contact the room if you need more hours and we offered that they could wait for you in the lobby since we couldn't reach you at first. You got charged 60 for the first 3 hours from 11 to 2pm and you add 1more hour for 20 checkout 3pm, total of 80.Again, we did not harass anyone, we always advised our Guest not to leave the kids unattended for safety purposes. Again, we apologize for this misunderstanding.Again, we did not harass anyone, we always advised our Guest not to leave the kids unattended for safety purposes. Again, we apologized for this misunderstanding.
by A verified traveler
Posted Mar 20, 2024 on Expedia
Comment from Hotel Management
Apr 10, 2024 by Management, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted Mar 19, 2024 on Expedia
This is my go to when I go to visit my husband. Very close to my destination and my room os always clean. Staff are friendly.
Comment from Hotel Management
Mar 20, 2024 by Management, Hotel Management
THANK YOU FOR FEEDBACK