Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from Alameda
Posted Apr 18, 2024 on Expedia
Great value with clean and updated rooms. Very centrally localted too!
Comment from Hotel Management
Apr 18, 2024 by Craig, Hotel Management
Thank you for your review.
by A verified traveler
Posted Apr 14, 2024 on Expedia
Comment from Hotel Management
Apr 15, 2024 by Craig, Hotel Management
Thank you for your review.
by A verified traveler
Posted Apr 9, 2024 on Expedia
Nice town and clean motel
Comment from Hotel Management
Apr 9, 2024 by Craig, Hotel Management
Thank you for your review.
by A verified traveler
Posted Apr 3, 2024 on Expedia
Nice hotel
Comment from Hotel Management
Apr 3, 2024 by Craig, Hotel Management
Thank you for your review,
by A verified traveler
Posted Apr 3, 2024 on Expedia
Excellent stay and great pricing
Comment from Hotel Management
Apr 3, 2024 by Craig, Hotel Management
Thank you for the great review.
by A verified traveler
Posted Apr 3, 2024 on Expedia
This is a good value motel. No complaints, would stay again. Hospitable front dest staff as well.
Comment from Hotel Management
Apr 3, 2024 by Craig, Hotel Management
Thanks for your great review.
by A verified traveler
Posted Apr 1, 2024 on Expedia
Great stay as always. #1 choice for quick trips to Monterey.
Comment from Hotel Management
Apr 1, 2024 by Craig, Hotel Management
Thank you for your kind review.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Very convenient
Comment from Hotel Management
Mar 28, 2024 by Craig, Hotel Management
Thank you for your "5" review.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Perfect location. Friendly staff. Great value.
Comment from Hotel Management
Mar 25, 2024 by Craig, Hotel Management
A wonderful review. Thank you.
by A verified traveler
Posted Mar 25, 2024 on Expedia
I have a policy also; never do business with liars and cheats.
I had two rooms booked through Expedia. I needed to change the dates and called the hotel directly 3 days in advance. They said there was nothing they could do; it was non-refundable and non-changeable as per the booking agent Expedia. So I spent the next hour on Expedia chat.
Expedia indirectly (apparently incapable of simple direct answers) stated that they could do me a favor and change the dates for a “penalty fee.” If I paid an additional $350 for the $200 room, they could make the change. But there was no way I was getting a refund or even a partial credit.
Expedia claimed the no refund policy was the hotels. The hotel said it was Expedia’s policy.
Comment from Hotel Management
Mar 25, 2024 by Craig, Hotel Management
John, Every hotel has non-refundable, non-changeablereservations. They also have regular bookings with other policies, like 72 hour cancellation. You had a choice of these options and you chose non-refundable.