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Overview of SpringHill Suites by Marriott The Dunes On Monterey Bay

Photo gallery

Exterior
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationMarina State Beach5 min drive
    Popular LocationMarina Dunes Preserve5 min drive
    Popular LocationCalifornia State University Monterey Bay5 min drive
    AirportMonterey, CA (MRY-Monterey Peninsula)14 min drive

Book online or call:

1-800-675-4318

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About this area

Marina

Located in Marina, SpringHill Suites by Marriott The Dunes On Monterey Bay is near the beach. Monterey Bay Aquarium is a popular attraction and the area's natural beauty can be seen at Monterey Bay and Del Monte Beach. Dennis the Menace Park and Dali17 Museum are also worth visiting.
Popular Location

What's nearby

  • Marina State Beach - 5 min drive
  • Marina Dunes Preserve - 5 min drive
  • California State University Monterey Bay - 5 min drive
  • Del Monte Beach - 11 min drive
  • Monterey County Fairgrounds - 12 min drive

Getting around

  • Salinas Station - 17 min drive
  • AirportMonterey Peninsula Airport (MRY) - 14 min drive

About this property

SpringHill Suites by Marriott The Dunes On Monterey Bay

A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. All 106 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like refrigerators and microwaves. For a bit of entertainment, Smart TVs come with Netflix, and guests will also find coffee makers and free local calls.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
4.4
Excellent
5 - Excellent
351
4 - Good
163
3 - Okay
45
2 - Poor
22
1 - Terrible
10

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Staff & service
The customer service at this hotel is horrible. When a problem is presented they pretended like no manager was on duty. We have been taking our family to this hotel every year for our family vacation but will now be taking our business elsewhere. Customer service is key in this business and this hotel does not care about their guest.
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with family and small children
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Rooms were nice, pool was closed for hours after check in to clean instead of having it clean between check out and check in. Staff was extremely rude and didn't care at all about customer relations.
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Awful employees. They gave us a warning at 2 am in the morning about bug spraying they will be doing in the morning. They just put a paper under the door. I immidietly called front desk and asked to not be disturbed. They promised they would notify staff to spray poison after we leave. They knocked twice waking us up demanding we open the door so they can spray. Unbelievable. We had an exhausting drive back home because they wouldn’t sleep. When I spoke to the manager she offered nothing to make up for the disturbance. Also dirty bathroom with stains.
Stayed 2 nights in Aug 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
I wanted to love this hotel for my monthly visits because it is located 5 minutes from my daughter’s house. It’s a nice place and the staff is wonderful. The game changer is the very noisy climate control unit located right next to the head of the bed. Really? Also, the room doesn’t get completely dark because of an always on bathroom nightlight—the bathroom door is just fogged glass, whereby allowing in the light. Those 2 issues ruined it. My night was not restful. This is a newly built hotel, not a remodel so it really bugs me that they put in such an inferior climate control unit. What a bad decision that was! Not where they should have saved money and cut corners.
Stayed 1 night in Oct 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for our anniversary and were disappointed at check out time. We were gathering our stuff to make sure that we did not leave anything behind to find out rhat we slept on dirty sheets. We notice two dirty stains on our sheets that we sleep at the night before. We immediately wrote to management have not heard back from them yet. Worse part is we made sure to ask about cleaningness when we check in. Very disappointed.
Stayed 1 night in Oct 2020