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Overview of Carmel Valley Ranch - The Unbound Collection by Hyatt

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3 outdoor pools, free cabanas, pool umbrellas
3 outdoor pools, free cabanas, pool umbrellas
3 outdoor pools, free cabanas, pool umbrellas
Premium bedding, in-room safe, desk, blackout drapes

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCarmel Valley Ranch Golf Course7 min walk
    Popular LocationMonterey County Fairgrounds17 min drive
    AirportMonterey, CA (MRY-Monterey Peninsula)22 min drive
    Popular LocationWeatherTech Raceway Laguna Seca23 min drive

Book online or call:

1-800-675-4318

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About this area

Carmel

Located in Carmel, Carmel Valley Ranch - The Unbound Collection by Hyatt is in a rural area and in the mountains. While the natural beauty of Garland Ranch Regional Park and Carmel Beach can be enjoyed by anyone, those looking for an activity can check out Laguna Seca Golf Club Ranch. Traveling with kids? Don't miss Monterey Bay Aquarium. With kayaking, snorkeling, and windsurfing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Carmel Valley Ranch Golf Course - 7 min walk
  • Carmel Mission Basilica - 12 min drive
  • Monterey County Fairgrounds - 17 min drive
  • Del Monte Beach - 22 min drive
  • WeatherTech Raceway Laguna Seca - 23 min drive

Getting around

  • Salinas Station - 29 min drive
  • AirportMonterey Peninsula Airport (MRY) - 22 min drive

Restaurants

  • Valley Kitchen – Restaurant with a bar offering local cuisine. Serves breakfast, lunch, dinner, and light fare daily.
  • The Clubhouse Grill – Golf course view restaurant with a bar. Serves breakfast, lunch, and light fare daily, happy hour available.
  • River Ranch Cafe – Serves lunch and dinner daily. Kids' menu available.

About this property

Carmel Valley Ranch - The Unbound Collection by Hyatt

3 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a golf course, 2 bars/lounges, and a fitness center are onsite. All 181 rooms boast fireplaces and offer free WiFi and patios. IPod docks and refrigerators are standard, as are flat-screen TVs with cable channels.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Electric car charging station
  • RV/bus/truck parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-30 for adults and USD 6-20 for children
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 8 outdoor tennis courts
  • 2 spa tubs
  • Aerobics classes
  • Basketball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Mountain biking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave (on request)
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Patio

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 4 PM - 1 AM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Dogs only
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 49.73 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 6 and USD 20 for children (approximately)
  • Pet fee: USD 150.00 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
4.5
Wonderful
5 - Excellent
509
4 - Good
127
3 - Okay
48
2 - Poor
21
1 - Terrible
16

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing time. The grounds are beautiful, the service was top notch, the food at the restaurant was great. All in all we were delighted with the ranch.
Stayed 4 nights in Nov 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Would love to leave a 5 star review here, due to the potential the hotel has and how lovely the outdoor tub is - unfortunately the staff was uncoordinated or unprepared, and the food (especially in room) was borderline offensive both in presentation and quality. When we arrived to our room, the outdoor tub and deck was filled with leaves, room not fully cleaned, and room additions we had purchased (and specified to have left ahead of time as I set to surprise my boyfriend for his birthday) were not left. A $24 charcuterie set was left in a to-go box with stacked cold meats and pickles laying on top, looked like lunch meat left in the fridge too long. The rest of the experience was similar; across the board uncoordinated efforts and very poor food. We used $60 room credit for breakfast one day, with the $17 delivery fee ended up with a $93 bill for two day old onions and severely smelly salmon for the bagel and lox set up. Dined at the Valley kitchen and ordered garlic clams which were full of sand and broken clam shells. After our initial complaint about the room and room change as a result we chose not to complain, but suffice to say we came ready to find our new favorite hotel and we left unfortunately unable to recommend the hotel - despite beautiful grounds, tub, and Carmel area.
Stayed 2 nights in Nov 2020

5/5 Excellent

Traveled with partner, Traveled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, drinks and service, good for couple, family and if you have a pet very friendly with animals. Planning to visit again next vacation.
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and peaceful. Not a great place for kids but more for a couple looking to get away.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with pets, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What an exceptional hotel. The rooms were magnificent and the grounds gorgeous.
Stayed 3 nights in Aug 2020