Ratings based on 974 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted Apr 17, 2024 on Expedia
Comment from Hotel Management
Apr 18, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted Apr 16, 2024 on Expedia
Quiet
Comment from Hotel Management
Apr 16, 2024 by Customer Care Team, Hotel Management
Dear Alfonso, thank you for taking the time to share your feedback. We're glad to hear that you appreciated the quiet atmosphere during your stay. Providing a peaceful environment for our guests is important to us, and we're pleased that we could meet your expectations in this regard. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another relaxing stay soon!Best Regards, Cannery Row InnGuest Experience Team
by A verified traveler
Posted Apr 15, 2024 on Expedia
!
Comment from Hotel Management
Apr 15, 2024 by Customer Care Team, Hotel Management
Dear Stevette, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Cannery Row InnGuest Experience Team
by A verified traveler from Hickman
Posted Apr 10, 2024 on Expedia
Nice place to stay near the water in Monterey. Not the plaza, but not the plaza prices.
Comment from Hotel Management
Apr 11, 2024 by Customer Care Team, Hotel Management
Dear Kevin, we're glad to hear you enjoyed your stay with us and found our location near the water in Monterey to be convenient. Providing comfortable accommodations at reasonable prices is important to us, and we're pleased that we could offer you a pleasant experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best Regards, Cannery Row InnGuest Experience Team
by A verified traveler
Posted Apr 9, 2024 on Expedia
Very friendly staff on reception
Comment from Hotel Management
Apr 10, 2024 by Customer Care Team, Hotel Management
Dear Stephen, thank you for your kind words about our reception staff! We're thrilled to hear that you found them to be very friendly. Providing excellent customer service is a top priority for us, and we're delighted that our team members made a positive impression on you. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards, Cannery Row InnGuest Experience Team
by A verified traveler
Posted Apr 9, 2024 on Expedia
Just back from Monterey, and we're already longing to return! The Cannery Row Inn was perfect—comfy rooms, walking distance to everything, and steps from the beach. Check-in was smooth, and we appreciated the spacious, clean rooms with amenities like a refrigerator, microwave, and Keurig. On-site parking was a boon for my large SUV. The room's fireplace warmed us on a chilly night, a pleasant surprise. The hotel's vibrant location means some noise, but the ocean views from the balcony were worth it. Steps from the beach, we enjoyed breathtaking sunrises. The presence of daily housekeeping was a welcome touch. Despite its busy setting, the patio offered a cozy retreat. The inn champions Monterey's commitment to reducing single-use plastics, a move we supported with our canteens. While the unique bowl-type sink in our rooms were slightly inconvenient, it didn't detract from our overall fantastic experience. We're eager to visit again. Happy travels!
Comment from Hotel Management
Apr 10, 2024 by Customer Care Team, Hotel Management
Dear Kathleen, thank you so much for taking the time to share your experience with us! We're delighted to hear that you had a fantastic stay at the Cannery Row Inn and that you enjoyed the comfortable rooms, convenient amenities, and the hotel's vibrant location near the beach. It's great to know that you appreciated the efforts we make to reduce single-use plastics and that you found the daily housekeeping service helpful. We apologize for any inconvenience caused by the unique bowl-type sink in your room, but we're pleased that it didn't detract from your overall enjoyment. We look forward to welcoming you back for another wonderful stay in Monterey! Safe travels!Best Regards, Cannery Row InnGuest Experience Team
by A verified traveler
Posted Apr 9, 2024 on Expedia
walking distance to beach and aquarium. staff were friendly and room had a good beach view
Comment from Hotel Management
Apr 9, 2024 by Customer Care Team, Hotel Management
Dear Hailey, we're thrilled to hear that you enjoyed our convenient location within walking distance to the beach and aquarium, as well as the friendly service provided by our staff. It's wonderful that you had a good beach view from your room—we strive to offer our guests comfortable accommodations with memorable views. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!Best Regards, Cannery Row InnGuest Experience Team
by A verified traveler
Posted Apr 4, 2024 on Expedia
Comment from Hotel Management
Apr 5, 2024 by Customer Care Team, Hotel Management
Dear Claudia, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Cannery Row InnGuest Experience Team
by A verified traveler
Posted Apr 3, 2024 on Expedia
The staff were friendly, the room was clean. This Inn is motel style.
Pros: Location, location, location. This Inn is next to a path that leads to the wharf with restaurants and whale watching opportunities to the right. The immediate vicinity is the north side of cannery row. To the left is the rest of cannery row and the Monterey Bay Aquarium. Everything is within walking distance.Water pressure and temperature was wonderful. Beds were soft and comfortable.
Cons: Walls are pretty thin. We could hear the upstairs room walking around and running water. We could also hear vehicles in the garage directly below us. Also, the shower head was really low and we had to bend down (I'm 5'8'' and my husband 5'10").
Would stay here again.
Comment from Hotel Management
Apr 4, 2024 by Customer Care Team, Hotel Management
Dear Emily, thank you for sharing your detailed feedback with us! We're delighted to hear that you found our staff friendly, and the room clean, and appreciated the convenient location of our inn, allowing easy access to the wharf, restaurants, whale-watching opportunities, and Cannery Row attractions. We're glad you enjoyed the comfortable beds and excellent water pressure and temperature in the shower. However, we apologize for any inconvenience caused by noise from neighboring rooms and the garage below, as well as the low shower head. Your feedback is invaluable to us, and we will share these concerns with our team to see how we can minimize noise disturbances and improve amenities for our guests' comfort. We're pleased to hear that you would stay with us again, and we look forward to welcoming you back on your next visit to Monterey! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels, and see you soon!Best Regards, Cannery Row InnGuest Experience Team