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Relax Resort

4.5 star property
Stylish beach retreat with outdoor pool

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Photo gallery for Relax Resort

Outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Terrace/patio
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym

Room options

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Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom, Kitchen

Apartment, 1 Bedroom, Kitchen | Memory foam beds, individually decorated, individually furnished

Apartment, 1 Bedroom, Kitchen

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 13 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Kitchen

Memory foam beds, individually decorated, individually furnished

Apartment, 2 Bedrooms, Kitchen

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 13 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Studio, 2 Double Beds, Kitchenette

Studio, 2 Double Beds, Kitchenette | Bathroom | Free toiletries, hair dryer, towels

Studio, 2 Double Beds, Kitchenette

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
  • 13 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Memory foam beds, individually decorated, individually furnished

Superior Room, 2 Double Beds

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
  • 13 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Hotel Grand A View

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  • Breakfast included
  • Free airport shuttle
  • Parking included
8.8 out of 10, Excellent, 977 reviews
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About the neighborhood

Map
26 Hobbs Ave, Montego Bay, Saint James

What's nearby

  • Saint James Parish Church - 5 min drive - 2.8 miles
  • Montego Bay Marine Park - 5 min drive - 2.7 miles
  • Doctor's Cave Beach - 7 min drive - 1.7 miles
  • Dead End Beach - 7 min drive - 1.8 miles
  • Montego Bay Cruise Ship Terminal - 9 min drive - 4.7 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 9 min drive

Restaurants

  • ‪Jamaican Bobsled Cafe - ‬12 min walk
  • ‪Air Margaritaville - ‬12 min walk
  • ‪Wendy’s - ‬20 min walk
  • ‪The Groovy Grouper - ‬18 min walk
  • ‪Air Margaritaville II - ‬19 min walk

About this property

Relax Resort

Luxury family-friendly hotel near Doctor's Cave Beach
You can look forward to an airport shuttle, 3 beach bars, and a poolside bar at Relax Resort. With amenities like a white sand beach and a free beach shuttle, this hotel is the perfect place to soak up the sun. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • Express check-out, express check-in, and babysitting (surcharge)
  • A banquet hall, a 24-hour front desk, and beach towels
Room features
All guestrooms are individually furnished, and feature comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with tubs or showers and free toiletries
  • 25-inch LCD TVs with cable channels
  • Refrigerators, childcare services, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to midnight at scheduled times and on request
  • Area shuttle (surcharge) up to 162 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour pool access
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [security post]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [security post]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay
  • Cash Breakage deposit: USD 50.00 per stay
  • Resort fee: USD 10 per person, per stay
The resort fee includes:
  • Laundry facilities
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (roundtrip, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per day
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include window guards
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Relax Montego Bay
Relax Resort
Relax Resort Montego Bay
Resort Relax
Relax Hotel Montego Bay
Relax Resort Hotel
Relax Resort Montego Bay
Relax Resort Hotel Montego Bay

Frequently asked questions

Does Relax Resort have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Relax Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relax Resort?

Self parking is available for a fee. Limited spots are available.

What time is check-in at Relax Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Relax Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Relax Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM–midnight on request. A fee of USD 30.00 per vehicle applies.

Where is Relax Resort located?

Offering direct access to the beach, this Montego Bay hotel is in the city center and within 3 mi (5 km) of Aquasol Beach Park, Jamaica Beaches, and Montego Bay Marine Park. Fort Montego and Fort Montego Craft Market are also within 3 mi (5 km).

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Relax Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 70 out of 373 reviews
Rating 8 - Good. 128 out of 373 reviews
Rating 6 - Okay. 83 out of 373 reviews
Rating 4 - Poor. 51 out of 373 reviews
Rating 2 - Terrible. 41 out of 373 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Emily

Stayed 1 night in Jan 2022

4/10 Poor

Sharon

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
The staff were kind and approachable, the breakfast was good, the room was nice a big and all the rooms has sea view, However, the T.V did work in any of the rooms, the swimming pool was maintained and wasn’t accessible. The shower was old and no hot water. Overall, the hold building needs refurbishment to bring it back to the lovely Relax Resort that I remember from over the years.👍😊
Stayed 3 nights in Jan 2022

6/10 Okay

Jason

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The first room that I stayed in was terrible due to a number of reasons wasn’t kept clean and the condition of the furniture and appliances in the room were bad as well, I got my room switched and things in my room were more satisfying there was an improvement in every single way. I must say that the staff on hand were friendly and worked hard to make my stay better but overall still was an underwhelming experience staying here
Stayed 7 nights in Dec 2021

6/10 Okay

Verified traveler

Disliked: Communication
Room needs interior updates, painting etc.
Stayed 1 night in Nov 2021

6/10 Okay

Anthony

Liked: Room comfort
Disliked: Communication
It was pretty good, except for extremely poor wi fi service and rooms could do with a little touch up. Airport view was very special. Junior and Jodyann were extremely awesome. They both went above and beyond at every request.
Stayed 7 nights in Nov 2021

4/10 Poor

Crystal

Disliked: Amenities, communication
The property is situated on a hill which is filled with a lot of stairs. I didn't like that.
Stayed 2 nights in Oct 2021

10/10 Excellent

FRANCIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful & friendly Breakfast was good
Stayed 1 night in Aug 2021

2/10 Terrible

Whitney

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, communication
The property gave me such a home-like feel! I loved it. I slept very well. Very relaxing. Furniture is outdated and could use some paint however I would definitely stay here again! The breakfast was great!
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities, communication
The property is in a bad shape just would not stay there again !
Stayed 3 nights in Aug 2021

2/10 Terrible

Gwen L

Disliked: Cleanliness, room comfort, communication
The room was not in good condition, and they charged a resort fee with no resort benefits. There was no food or drinks available for purchase (nor gratis), and the pool was not clean.
Stayed 1 night in Jul 2021

4/10 Poor

Memuna

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Marva

Disliked: Cleanliness, room comfort, communication
Couldn't stay at this property no running water and appliances outdated
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
I loved the natural feel of the property. Lots of plants all around.
Stayed 1 night in Jul 2021

8/10 Good

Coleen

Liked: Cleanliness, communication
Stayed 1 night in Jul 2021

4/10 Poor

Brian

Disliked: Cleanliness, room comfort
Property is old and dated. Room was hot and musty smell. Bathroom was not clean, bedding was horrible. Would not stay again
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Disliked: Room comfort

Relax vacation

No hot water bed very hard place need fixing up staff very friendly and helpful Surroundings very nice
Stayed 14 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Everything was a great experience
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, communication
Honestly property was pretty, it does need some work. But for the price it was OK . Free breakfast was amazing, the only downfall is water wasn't working that day. Need some upgrading, a little modernizing, Other than that place is good. The staff is truly amazing!!!
Stayed 1 night in Jul 2021

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort, communication

Small gem

We had an amazing time at this hotel. Our flight was significantly delayed and we booked relax resort as a last minute accommodation and received the best, authentic hospitality. Junior, Clifford, and the owner were extremely supportive throughout our stay.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The property is beautiful, love the environment, it is peaceful and relaxing. The staff is friendly....This Resort is an ideal location for relaxation..Love it here..will return and also tell my friends and family about this location. We enjoyed the breakfast, Although guest can order out the other meals...The management can consider preparing these meals for Sale. We would have appreciated a bottle of water and two glasses in the room.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, communication
The property is situated virtually across from the airport, which was just what i needed.
Stayed 1 night in Jun 2021

8/10 Good

Donnette

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect big up to the security’s hard working guys and much respect for the owner of the place
Stayed 4 nights in Apr 2021