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LHP Hotel Montecatini Palace & SPA

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Exterior - LHP Hotel Montecatini Palace & SPA (Montecatini Terme)
Exterior detail - LHP Hotel Montecatini Palace & SPA (Montecatini Terme)
Exterior - LHP Hotel Montecatini Palace & SPA (Montecatini Terme)
Business center - LHP Hotel Montecatini Palace & SPA (Montecatini Terme)
Exterior detail - LHP Hotel Montecatini Palace & SPA (Montecatini Terme)
Luxury
5.0 star property
9.0

Wonderful

Elegant retreat in Montecatini Terme

Signature Mediterranean cuisine delights diners at the rooftop restaurant with exquisite wines and chef-prepared meals. The small rooftop pool offers a refreshing retreat with bar service and stunning views. Inside, Montè Spa invites relaxation with facials and body treatments.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout drapes

Classic Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, Hot Tub (Spa access)

Suite, Hot Tub (Spa access) | Minibar, in-room safe, desk, blackout drapes

Suite, Hot Tub (Spa access)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, Hot Tub (Spa access)

Luxury Suite, Hot Tub (Spa access) | Minibar, in-room safe, desk, blackout drapes

Luxury Suite, Hot Tub (Spa access)

  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, Hot Tub (Spa access)

Superior Suite, Hot Tub (Spa access) | Minibar, in-room safe, desk, blackout drapes

Superior Suite, Hot Tub (Spa access)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Montecatini Terme, LHP Hotel Montecatini Palace & SPA is in the city center and near a train station. Pinocchio Park and Museum of Pistoia Underground are cultural highlights, and some of the area's activities can be experienced at Funicolare Cablecar Railway and Terme di Montecatini. Don't miss out on a visit to Pistoia Zoo. Spend some time exploring the area's activities, including hot springs. Visit our Montecatini Terme travel guide
Map
Viale Giacomo Puccini 20, Montecatini Terme, PT, 51016

What's nearby

  • Terme Excelsior
    5 min walk - 0.3 miles
  • Terme di Montecatini
    6 min walk - 0.4 miles
  • Piazza del Popolo
    8 min walk - 0.5 miles
  • Terme Tettuccio
    8 min walk - 0.5 miles
  • Funicolare Cablecar Railway
    13 min walk - 0.7 miles

Getting around

  • Montecatini Centro Station
    10 min walk
  • Florence Airport, Peretola (FLR)
    39 min drive

Restaurants

  • Habitat
    5 min walk
  • Ristorante San Francisco
    8 min walk
  • Ristorante Gourmet
    3 min walk
  • Caffè New York
    6 min walk
  • Libertine Bistrot
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1910
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 3.20 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT047011A1IA8BOACF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does LHP Hotel Montecatini Palace & SPA have a pool?

Yes, this property has an outdoor pool.

Is LHP Hotel Montecatini Palace & SPA pet-friendly?

Yes, LHP Hotel Montecatini Palace & SPA allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at LHP Hotel Montecatini Palace & SPA?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at LHP Hotel Montecatini Palace & SPA?

Check-out is at noon.

Where is LHP Hotel Montecatini Palace & SPA located?

Located in the heart of Montecatini Terme, this luxury hotel is within a 10-minute walk of Terme Excelsior, Terme di Montecatini, and Terme Tettuccio. Piazza del Popolo and Funicolare Cablecar Railway are also within 15 minutes. Montecatini Centro Station is 10 minutes by foot and Montecatini Terme Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

LHP Hotel Montecatini Palace & SPA Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 132 out of 200 reviews
Rating 8 - Good. 44 out of 200 reviews
Rating 6 - Okay. 15 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

Reviews

Verified

10/10 Excellent

Ignatius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a full service SPA hotel. We did not have time to utilize all that it offered. The location was great, staff were helpful, the place was clean, and a good breakfast.
Stayed 1 night in May 2026
Verified

10/10 Excellent

irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant , good amenities and spa
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with excellent staff. The spa was a nice treat as well.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

ANTON I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel with excellent breakfast and most accommodating staff from reception to dining room.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Amazing rooftop pool, great places to eat nearby and super staff!! Plus very reasonable rates!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay.

Great stay, lovely service, very clean and well presented. Would definitely recommend.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Kitaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Staff are lovely and the hotel is nice, good effort for breakfast
Stayed 4 nights in Apr 2025
Verified

8/10 Good

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The city is simple and the thermal spa was wonderful, we had fun on the funicular. I booked 2 rooms by mistake and they fixed my problem. Marianne was very helpful
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Gerdt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Really disappointing experience!

Disappointing stay. Partly due to the hotel. We came to take Thermal Baths. The reception did not have any information. And finally we found out that all establishments that used to offert Thermal Baths had closed down after the pandemics. The asked for twin beds, got a small queen size bed. AC did not work. And sleeping with open window was impossible due to barking dogs. The breakfast very good. Good service in the breakfast room.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Best complementary breakfast I've ever had. Views from the rooftop pool area were spectacular. The restaurant ad the best food we ate in Montecatini Terme or Alto. The filet was the best I've ever had.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Timothy Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay for discovering all the area has to offer.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, classy boutique hotel in a convenient location
Stayed 10 nights in Aug 2022
Verified

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, will recommend to friends
Stayed 10 nights in Aug 2022
Verified

8/10 Good

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located near the park
Stayed 12 nights in May 2024
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Wish you had more guests.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Vlad

Liked: Cleanliness
Disliked: Staff & service

Look at hotels nearby before booking this hotel

It's the worst hotel I have been to this year. The room was too small. Breakfast doesn't correspond to the category of 5-star hotels. Stuff asked us every breakfast would we have dinner at the hotel restaurant? The plumbing is old and noisy, the water doesn't always stop after the toilet flush is used. In addition for all the abovementioned the man who was at the reception desk wrote in our check-out bill spa treatments for 90 EUR. All the arguments that we didn't use massage in the hotel were not heard. Only the argument that the spa was closed when we were checking in at the hotel influenced him to write off the massage fee regretfully.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel mooi, proper en tot in de puntjes verzorgd hotel. Dikke pluim voor het personeel. Van de servicebalie over de ontbijtzaal, restaurant tot het poetspersoneel, oprecht vriendelijk, behulpzaam en superprofessioneel. Je voelt je echt op je gemak en op je wenken bediend. Ontbijt is voldoende uitgebreid en kwalitatief meer dan ok. De kamers zijn netjes en bieden alle comfort die je mag verwachten. In het bijhorend restaurant (Francy) kun je dineren in een mooi kader. Wij hebben er één avond gegeten en prijs/kwaliteit was dat helemaal ok. Zonder twijfel zouden wij Montecatini Palace & Spa aanraden aan eenieder die Montecatini Terme (en bij uitbreiding Toscane) wil bezoeken. Wij hebben er 7 dagen verbleven en zouden zo terugkeren.
Stayed 7 nights in May 2026
Verified

6/10 Okay

Antonio

Liked: Cleanliness, amenities
Disliked: Staff & service
Sono stato più volte all’LHP Hotel Montecatini Palace & Spa e questo, di per sé, dice già molto: quando si torna, significa che l’esperienza complessiva convince. L’hotel è elegante, la struttura è davvero molto bella e le camere sono pulite, ben tenute e curate. Qualche piccola nota di miglioramento c’è. Le porte delle camere, ad esempio, non sono completamente isolate: qualche rumore di troppo può farsi sentire. Inoltre, a seconda della stanza, la vista può dare su tetti o impianti di climatizzazione… non proprio cartolina toscana, ma nulla di drammatico. Nota di merito assoluta al buffet della colazione: semplicemente eccezionale. Ricco, di qualità altissima e con una varietà che invita a prendersi il proprio tempo. Davvero “wow”. Il personale in sala colazioni è sempre gentile, sorridente e attento. Alla reception ho trovato professionalità e correttezza, anche se l’entusiasmo varia a seconda del momento: a volte molto cordiali, altre un po’ più… sobri. Nulla di grave, ma c’è margine per rendere l’accoglienza ancora più calorosa. In alcune stagioni si trovano camere di categoria superiore a prezzi molto interessanti, il che rende il rapporto qualità-prezzo ancora più convincente. In sintesi: un buon hotel, con grande potenziale e dettagli migliorabili. Ci torno volentieri e sono curioso di scoprire cosa sarà cambiato la prossima volta.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities
Tutto assolutamente perfetto
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Tobias

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Das Zimmer war ok, wir hatten das superior Zimmer im 5. Stock. Das Bett wurde als Queen Size betitelt ist aber nur 1,60m breit. Die Matratze und Kissen waren Ok. Mehr aber nicht. Das Badezimmer ist sehr klein und hat so gut wie keine Ablage Möglichkeiten. Die Toilette steht so in der Ecke das man schräg drauf sitzen muss. Das ist nicht normal und sehr unbequem. Zudem muss man hier extrem aufpassen was man wo liegen lässt im Zimmer. Bei uns wurde aus der Handtasche meiner Freundin 100€ von Ingesamt 220€ die Sie in der Tasche hatte geklaut. Aus unserem Safe (klassischer Hotelsafe mit PIN Vergabe relativ Neu) wurden aus unerklärlichen Gründen von unseren 900€ Bargeld weitere 300€ entwendet. Nach Rücksprache mit der Hotelleitung und Auswertung der Flur Kameras wurde uns mitgeteilt das an diesem Tag 3 Leute zu unterschiedlichen Uhrzeiten in unserem Zimmer waren. Einer zum Kaffee auffüllen 3 min, Kaffee steht am Safe und war gar nicht leer! Andere 15 min zur Reinigung zu dritt und abends jemand 5 min für Hygiene Artikel. Laut Aussage des Hotels kann es nicht sein das jemand etwas ohne Beschädigung aus dem Safe klauen kann. Naja, dass ist sehr ärgerlich und trübt die Stimmung zu diesem Hotel. Zum Pool gilt es noch zu sagen das er relativ klein ist und das Wasser sehr Sonnencreme film lastig ist. Essen am Frühstück war gut.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Chhetri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een fantastisch hotel. Alles is brandschoon en de service is van hoog niveau. Niets is teveel gevraagd. Het ontbijt is zeer uitgebreid, met naast het buffet ook de mogelijkheid om gerechten vers te laten bereiden. Het hotel ligt in een rustige omgeving en binnen tien minuten wandel je zo het charmante centrum van Montecatini in. Zes jaar geleden verbleven wij hier ook al en het hotel is sindsdien perfect onderhouden. Onze bijzondere waardering gaat uit naar Nadisha, die ons elke ochtend hartelijk ontving bij het ontbijt en ons ’s middags bij het zwembad even vriendelijk en attent hielp. Dankzij haar en de rest van het team, dat steeds proactief inspeelde op onze wensen, voelden wij ons echt welkom en volledig verzorgd.
Ingang Hotel LHP Palace - Montecatini- Terme
Terras- LHP Palace Montecatini-Terme
Fitness - LHP Palace Montecatini-Terme
Rooftop bar - LHP Palace Montecatini-Terme
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel hat uns sehr gefallen, es wahr modern eingerichtet und sauber.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

ERIC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

Que dire quand un cafard est retrouvé dans le pain à table servi au dîner , aucun commentaire sur le petit déjeuner prévu aujourd’hui car nous ne l’avons pas pris par peur d’être malade .
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Soggiorno relax

Soggiorno piacevole, personale disponibile. Vicino al centro e comodo per raggiungere ristoranti e locali.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa.
Stayed 3 nights in Oct 2024