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Sheratton Regency Hotel

Property class: 3.5

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Shared kitchen facilities - Sheratton Regency Hotel (Mombasa)
Spa treatment - Sheratton Regency Hotel (Mombasa)
Outdoor pool, sun loungers - Sheratton Regency Hotel (Mombasa)
Spa treatment - Sheratton Regency Hotel (Mombasa)
Desk, soundproofing, iron/ironing board, free WiFi - Sheratton Regency Hotel (Mombasa)
The Sheratton Regency Hotel offers a genuine taste of Tangana with practical comforts that previous guests appreciate. Visitors start their day with a free breakfast buffet, cool off at the poolside bar, and stay connected with in-room WiFi throughout their stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Extra beds

Standard Double Room

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Extra beds

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

  • City view
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds

Apartment

  • 3 bedrooms
  • Sleeps 10
  • 1 Queen Bed, 1 Double Bed and 1 King Bed

Business Room, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tangana, a neighborhood in Mombasa, is home to Sheratton Regency Hotel. Two Tusks and Leven House are local landmarks, and the area's natural beauty can be seen at Nyali Beach and Diani Beach. Mamba Village and Wild Waters are also worth visiting. Visit our Mombasa travel guide
Map
Moi Ave, Mombasa

What's nearby

  • Mombasa, Kenya
    Fort Jesus
    3 min drive - 1.2 miles
  • Two Tusks
    2 min walk - 0.1 miles
  • Sikh Temple
    7 min walk - 0.4 miles
  • Holy Ghost Cathedral
    7 min walk - 0.4 miles
  • Mombasa Island
    10 min walk - 0.6 miles

Getting around

  • Mombasa (MBA-Moi Intl.)
    22 min drive

Restaurants

  • Blue Room Restaurant and Ice Cream Parlour
    7 min walk
  • Qaffee Point
    9 min walk
  • Pizza Inn-Haile Selassie
    6 min walk
  • The Coffee Hut
    7 min walk
  • Perfect Pizza, Digo Rd Mombasa
    7 min walk

About this property

Sheratton Regency Hotel

Hotel located in Tangana
A free breakfast buffet, a poolside bar, and laundry facilities are just a few of the amenities provided at Sheratton Regency Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A reception hall, 2 meeting rooms, and a 24-hour front desk
  • An elevator, concierge services, and luggage storage
Room features
All 57 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: KES 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheratton Regency Hotel Mombasa
Sheratton Regency Mombasa
Sheratton Regency
Sheratton Regency Hotel Hotel
Sheratton Regency Hotel Mombasa
Sheratton Regency Hotel Hotel Mombasa

Frequently asked questions

Does Sheratton Regency Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheratton Regency Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheratton Regency Hotel?

Check-in start time: 11 AM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheratton Regency Hotel?

Check-out is at 10 AM.

Where is Sheratton Regency Hotel located?

Located in Tangana, this hotel is within a 10-minute walk of Two Tusks, Holy Ghost Cathedral, and Shree Cutch Satsang Swaminarayan Temple. Jain Temple and Sikh Temple are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheratton Regency Hotel Reviews

7.2

Good

7.6

Cleanliness

6.6

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 95 reviews
Rating 8 - Good. 38 out of 95 reviews
Rating 6 - Okay. 18 out of 95 reviews
Rating 4 - Poor. 8 out of 95 reviews
Rating 2 - Terrible. 9 out of 95 reviews

Reviews

Verified

10/10 Excellent

ADEGBOYEGA ADESUPO

Liked: Cleanliness, staff & service, amenities
Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pride

Liked: Cleanliness, staff & service, room comfort
It was very clean and comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water, comfortable beds, and great breakfast. Friendly smiles.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kiefer

Liked: Cleanliness, property conditions & facilities
Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was sluggish and kept disconnected, I was in the furthest corner room though. The breakfast was decent indian flavor mild spicy... The A/C worked fabulously. I checkedin after 9:30pm easily and was escorted to my room and the steward made sure everything worked. I was a bit troubled as there was no latch to the door on the inside... Night club on ground floor had music loud enough to be carried into the fifth floor but didn't stop me from sleeping.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Nice room/ hotel and friendly staff
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Feven

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants and shops
Stayed 2 nights in Apr 2024
Verified

8/10 Good

conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

this place felt like a quiet oasis with a nice terrace and pool area, with high security with a guard at the gate who opens when you arrive,
Stayed 1 night in May 2024
Verified

6/10 Okay

Maija

Good air condioning

We stayed one night. Rooms were big and they were appropriate for a family. Good air conditioning. Location was handy.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Masud

Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Kate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is not good value for money. Rooms only have internal facing windows, it has overwhelming smell of mould and it is right next to a night club that played loud music until 3.30 even on a Sunday evening. Pool area was good as was breakfast. Not worth the money.Stay somewhere else.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

JoAnn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive
Stayed 2 nights in Oct 2023
Verified

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony door could not lock. The bathroom is dated. The tiny desk had no light. The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well! Otherwise the staff is amazing!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

soren

Liked: Staff & service
Disliked: Cleanliness
small workspace
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Terence

Liked: Cleanliness, amenities, property conditions & facilities
The room, the staff and the beeakfast were all very good. My only criticism is rhe loudness of rhe adjoining Zero Club and the loudness of PA system for early morning prayers from the nearby mosque.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Mick

Liked: Cleanliness, staff & service, amenities
All was well.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Joseph Gichugu

Liked: Cleanliness, staff & service, property conditions & facilities
The AC in my room and TV in my guest's room didn’t work.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

JUSTINE ODION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's actually calm nice and quiet .
Right at the reception
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Thilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All friendly nice and clean - safe place - good breakfast, pool on top, fast and good service, appreciated and recommended
Stayed 1 night in Jan 2023
Verified

8/10 Good

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It a nice hotel with warm and friendly staff, Brian always makes you feel like you are the most important guest of the hotel with his warm and friendly demeanor.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good bed. good food
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and professional in accommodating me with any requests I had or needed
Stayed 9 nights in Feb 2024
Verified

8/10 Good

Svein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mombasa

Nice hotel, beautiful view from the roof pool
Stayed 2 nights in Feb 2023