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Sentrim Castle Royal Hotel

3.0 star property
Colonial hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Sentrim Castle Royal Hotel

City view from property
Reception
1 bedroom, premium bedding, in-room safe, desk
Outdoor pool
Outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Pillow menu
Renovated in 2023
Premium bedding
Separate bedroom
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Pillow menu
Renovated in 2023
Premium bedding
Separate bedroom
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

1 bedroom, premium bedding, in-room safe, desk

Standard Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Pillow menu
Renovated in 2023
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Moi Avenue, Mombasa, 0800

What's nearby

  • Mombasa Island - 13 min walk - 0.7 miles
  • Fort Jesus - 2 min drive - 1.0 mile
  • Mombasa Marine National Park - 7 min drive - 4.4 miles
  • Wild Waters - 9 min drive - 5.5 miles
  • Nyali Beach - 11 min drive - 6.0 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 24 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬10 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬5 min walk
  • ‪Tarboush Cafe - ‬9 min walk
  • ‪Qaffee Point - ‬5 min walk
  • ‪Urban Street Food - ‬3 min walk

About this property

Sentrim Castle Royal Hotel

Hotel remodeled in 2023 and located near Mombasa Island
Located close to Fort Jesus and Mombasa Marine National Park, Sentrim Castle Royal Hotel provides shopping on site, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Concierge services, luggage storage, and a front-desk safe
  • A 24-hour front desk, a banquet hall, and an elevator
Room features
All 68 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1927
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - January 2023

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:30 AM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 50.0 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:30 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Castle Royal
Castle Royal Hotel
Sentrim Castle
Sentrim Castle Hotel
Sentrim Castle Royal
Sentrim Castle Royal Hotel
Sentrim Castle Royal Hotel Mombasa
Sentrim Castle Royal Mombasa
Sentrim Royal Castle Hotel
Sentrim Royal Hotel Mombasa
Sentrim Castle Royal Hotel Hotel
Sentrim Castle Royal Hotel Mombasa
Sentrim Castle Royal Hotel Hotel Mombasa

Frequently asked questions

Is Sentrim Castle Royal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sentrim Castle Royal Hotel?

Self parking is free at this property.

What time is check-in at Sentrim Castle Royal Hotel?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 10:30 AM–6:00 PM for a fee.

What time is check-out at Sentrim Castle Royal Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Sentrim Castle Royal Hotel located?

Located in the heart of Mombasa, this hotel is within 1 mi (2 km) of Mombasa Island and Fort Jesus. Mombasa Marine National Park and Haller Park are also within 6 mi (10 km).

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Sentrim Castle Royal Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 118 reviews
Rating 8 - Good. 35 out of 118 reviews
Rating 6 - Okay. 39 out of 118 reviews
Rating 4 - Poor. 18 out of 118 reviews
Rating 2 - Terrible. 7 out of 118 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

The hotel is a remarkable building and has a nice athmosphere. The bathroom is a bit dated but the rooms are spacious and well equiped. The staff is great and really friendly.
Stayed 2 nights in May 2025

10/10

Beautiful colonial style hotel. Great restaurant. Extremely helpful staff. Highly recommend!
Stayed 2 nights in Jan 2025

8/10

Good property but needs upgrade n renovation.
Stayed 1 night in May 2025

8/10

The property is old need restoration n upgrade. The back of the property building is next to some night club noisy on the weekends. But, the staff was nice to move me to the front of the property.
Stayed 2 nights in May 2025

10/10

The stay was comfortable and the staff were cooperative. As it was in city area, i could able to visit our business related activity without delays.
Stayed 2 nights in Mar 2023

4/10

My shower did not work and front desk did nothing to resolve the problem
Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Aug 2024

8/10

Stayed 1 night in Aug 2024

8/10

Stayed 8 nights in Apr 2024

8/10

Stayed 3 nights in Apr 2024

10/10

Stayed 3 nights in Nov 2023

4/10

Stayed 2 nights in Jun 2023

8/10

Un hôtel historique,le seul bon hôtel à être ouvert en juillet 2022 dans le centre de Mombassa. Sa terrasse n’a pas changé depuis la construction de l’hôtel.Un hôtel mythique.
Stayed 3 nights in Jul 2022

8/10

Stayed 4 nights in May 2022

10/10

Stayed 3 nights in Mar 2020

2/10

Mir hat nichts gefallen,so kann man ein Hotel nicht anbieten!!!
Stayed 3 nights in Feb 2020

6/10

Stayed 1 night in Dec 2019

6/10

Good central location to explore Mombasa island. Needs some modernisation.
Stayed 1 night in Mar 2019

6/10

熱帯モンバサも朝夕は涼しいのだがホテルの部屋は灼熱地獄でクーラーは全く効いていない と言うかクーラーから熱風が あまりに暑いので裸で寝るしかないが裸でも眠れない暑さだった モンバサもホテルの部屋の暑さ以外はいかが 部屋の中の暑さは最悪
Stayed 1 night in Dec 2018

8/10

Very convenient location with a sense of history. The property is getting tired and needs some renovation. It is good value and I will continue to stay there when I visit Mombasa.
Stayed 1 night in Aug 2018

8/10

長旅の途中で疲れをとるのに最適。なんといっても植民地時代の初期の建物なので風格があります。ここに着くとほっとします。８月４～６日、１０日と４泊しました。部屋は十分な広さがあり、落ち着けます。７日の朝は６時に出発と慌ただしかったのですが、頼むとちゃんと６時前に朝食を用意していただけました。１０日に泊まった部屋はトイレの便器から水漏れがあったのが、ちょっと残念でした。スタッフは皆フレンドリーで、テラスでの食事も美味しかったです。
Stayed 1 night in Aug 2018

4/10

The Sentrim Castle Royal Hotel is an historic place in Mombasa. Unfortunately, as castle, is breaking in pieces, and for the royal, there is nothing remaining of what it could have been. I got a room in the five floor extension built without lift !!! but was kindly moved to the old building, with a lift, but where an exhausted AC heates more than cooles the room. One of the features of these old building or new extension rooms are their dirty walls, including spots of mosquitos the clients crushed, sometimes blood included. The furniture is old, the curtains are dusty. I only got one towel in my room, for all purposes, body, hands and floor. The cold water faucet was broken and the shower water jet got no pressure, just kind of dropping ... For unknown reasons the hotel stills holds two stars and I was charged 100 USD, a scam !!! I was also charged for a cappucino I got instead of my breakfast. It is not a consolation, but the staff was nice.
Stayed 2 nights in Aug 2018

6/10

Stayed 2 nights in Jun 2018

8/10

Ideal for business
Stayed 1 night in Feb 2018

8/10

Stayed 3 nights in Feb 2018