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Sarova Whitesands Beach Resort & Spa, Mombasa

Property class: 4

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Photo gallery for Sarova Whitesands Beach Resort & Spa, Mombasa

A resort with a swimming pool surrounded by palm trees and a view of the ocean. - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
Property video
A table set with croissants, muffins, and champagne glasses on a beach with a sunset view. - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
A beach with clear turquoise waters, a sandy shore, and dense palm trees. - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
A spacious lobby with high ceilings, large columns, and a central fountain. - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
Located close to Bamburi Beach and Haller Park, Sarova Whitesands Beach Resort & Spa, Mombasa provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and scuba diving. Indulge in a body treatment, aromatherapy, and a body scrub at Tulia Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include rafting, windsurfing, and surfing/body boarding. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite

A hotel room with a large bed, a sitting area with a sofa and a table, a desk with a lamp, and a painting on the wall.

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Facing Room

A hotel room with a large bed, a desk, and a view of a garden through the sliding glass door.

Garden Facing Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool Facing Room

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Pool Facing Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool Facing Twin Room

A hotel room with two beds, a desk, a TV, and a view of a pool.

Pool Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Facing Twin Room

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Garden Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Facing Room

A hotel room with a large bed, a balcony with a view of the sea, and a painting on the wall.

Sea Facing Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

A spacious bedroom with a large bed, a wooden nightstand, a telephone, and a view of the outdoors through a sliding glass door.

Presidential Suite

  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Large Twin Beds and 2 Twin Beds

About the neighborhood

Located in Mombasa, Sarova Whitesands Beach Resort & Spa, Mombasa is in the entertainment district and on the beach. Fort Jesus is a notable landmark, and the area's natural beauty can be seen at Bamburi Beach and Haller Park. Don't miss out on a visit to Wild Waters. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Mombasa travel guide
Map
Malindi Road, Bamburi Highway, Mombasa, 80100

What's nearby

  • A sandy beach with a rocky overhang and calm waters.
    Bamburi Beach
    20 min walk - 1.1 miles
  • A beach with people walking, the sun shining through clouds, and the ocean in the background.
    Nyali Beach
    14 min drive - 6.2 miles
  • Mombasa Go-Kart
    3 min drive - 1.2 miles
  • Wild Waters
    10 min drive - 4.6 miles
  • Mombasa Island
    17 min drive - 8.0 miles

Getting around

  • Mombasa (MBA-Moi Intl.)
    48 min drive

Restaurants

  • Infinity Deck
    5 min drive
  • The Splash Park Restaurant
    3 min drive
  • Dublin Street
    4 min drive
  • Char Choma
    6 min walk
  • Kingston Beach Lounge
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lido Seafood Grill
  • Pavilions

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Rafting
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • 5 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does Sarova Whitesands Beach Resort & Spa, Mombasa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Sarova Whitesands Beach Resort & Spa, Mombasa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sarova Whitesands Beach Resort & Spa, Mombasa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sarova Whitesands Beach Resort & Spa, Mombasa?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Sarova Whitesands Beach Resort & Spa, Mombasa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Are there all-inclusive benefits at Sarova Whitesands Beach Resort & Spa, Mombasa?

Some rate plans available at this hotel are all-inclusive.

Where is Sarova Whitesands Beach Resort & Spa, Mombasa located?

Located in Mombasa, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Bamburi Beach, Haller Park, and City Mall. Nyali Beach and Wild Waters are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sarova Whitesands Beach Resort & Spa, Mombasa Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 237 out of 385 reviews
Rating 8 - Good. 95 out of 385 reviews
Rating 6 - Okay. 21 out of 385 reviews
Rating 4 - Poor. 16 out of 385 reviews
Rating 2 - Terrible. 16 out of 385 reviews

Reviews

Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good resort, super friendly staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Olayinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be coming back. Courteous staff went out of their way to please and the environment was serene and excellent
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

LABAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern finish. Nice Coco Beach Bar. Great customer service -especially Martha, the bartender. Nice sea view. Enjoyed the ambience!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Nazneen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel with excellent staff!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pictures don’t show the beauty of the hotel, very kind and professional staff, very good for family vacation play ground, few pools, access to the beach but not entertainment at the beach.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost I would like to thank Lucy and her team for an excellent stay! We faced some challenges, however Lucy went out of her way to ensure all was up to par and truly made it seamless! The resort was absolutely stunning! The staff made it feel like home and Lucu was the cherry on top! Due to her, our trip was incredible and I cannot thank her and the team enough! Highly recommend the place!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service
the hotel is beautiful, great staff, nice rooms
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Zablon Afera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great but don't rely on the hotel for an airport pickup or for the front desk to answer their phone
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kinson W.C.

Liked: Cleanliness, staff & service, amenities
Room was great, service excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bradley E

Liked: Cleanliness, staff & service, amenities
Courteous staff, beautiful tour, facility, and room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome service with a wide variety of dining options.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rita B

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and spotless (Adam did a great job cleaning our room)! The 5 pools were lovely and the food was very tasty. Loved walking on the beach and enjoying the Indian Ocean.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Moez

Liked: Cleanliness, staff & service
Staff was very accommodating and eager to please
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located hotel for meetings and visits locally - Friendly and helpful staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

DELILAH

Liked: Cleanliness, staff & service
Staff was amazing . Food at Thai Chi by the sea was one of the best in Thai food and fresh sea food . Overall it was a great experience for me & my family .
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, amenities
Every single one of the staff was just outstanding.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

MR R ASHLEY

Liked: Cleanliness, staff & service, amenities
All the staff were delightful with Esther, Lucky and George plus night manager Fred particularly kind on the front desk. Martha was also very lovely in the excellent Minazi restaurant and Gabriel in the Lido bar and restaurant. The rooms were good on the whole and Claire from guest services was very helpful too. Would definitely return.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, friendly and efficient.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Guenaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Amazing stay and all inclusive..loved it. Huge hotel, everyone is so friendly and helpful.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Odutola

Liked: Cleanliness, staff & service, amenities
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

Great facilities and access to beach, excellent and friendly staff. Has everything you need!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, friendly staff, comfortable room with ocean views, just overall a beautiful resort.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 3rd visit, and it is now hard to envisage going anywhere else. It really is close to perfection. The facilities are exceptional, the staff equally so. So friendly (and genuinely, you dont get the impression they are told to be so) the restaurants are excellent with a huge variety every day. The rooms are excellent and the beaches are unreal.
One step from the hotel looking north
looking south
4 beautiful swimming pools
Stayed 10 nights in Sep 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Whitesands was wonderful. The staff are all very pleasant and helpful. We really enjoyed our stay.
Stayed 4 nights in Feb 2025