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Sarova Whitesands Beach Resort & Spa, Mombasa

4.0 star property
Travelers lounge on pristine white sand beaches at this tropical retreat, where pool umbrellas provide shade and the coastal atmosphere creates perfect relaxation

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Photo gallery for Sarova Whitesands Beach Resort & Spa, Mombasa

Exterior - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
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Exterior - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
Breakfast meal - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
Beach/ocean view - Sarova Whitesands Beach Resort & Spa, Mombasa (Mombasa)
Sarova Whitesands Beach Resort & Spa near Bamburi Beach offers a tropical escape. Guests enjoy five outdoor pools, a waterslide, and beach volleyball. Three restaurants serve international cuisine, and Tulia Spa offers rejuvenating massages and manicure/pedicure services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Facing Room

Property amenity

Garden Facing Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Mombasa, Sarova Whitesands Beach Resort & Spa, Mombasa is in the entertainment district and on the beach. Fort Jesus is a notable landmark, and the area's natural beauty can be seen at Bamburi Beach and Haller Park. Don't miss out on a visit to Wild Waters. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Mombasa travel guide
Map
Malindi Road, Bamburi Highway, Mombasa, 80100

What's nearby

  • Small cove with a rock
    Bamburi Beach
    20 min walk - 1.1 miles
  • A hole in the sky at Dusk
    Nyali Beach
    14 min drive - 6.2 miles
  • Mombasa, Kenya
    Fort Jesus
    20 min drive - 9.1 miles
  • Mombasa Go-Kart
    3 min drive - 1.2 miles
  • Haller Park
    4 min drive - 1.4 miles

Getting around

  • Mombasa (MBA-Moi Intl.)
    48 min drive

Restaurants

  • Char Choma
    6 min walk
  • Shots Bar and Bistro
    3 min drive
  • Kingston Beach Lounge
    3 min drive
  • Dublin Street
    4 min drive
  • Severin Sea Lodge
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lido Seafood Grill
  • Pavilions

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Rafting
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does Sarova Whitesands Beach Resort & Spa, Mombasa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Sarova Whitesands Beach Resort & Spa, Mombasa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sarova Whitesands Beach Resort & Spa, Mombasa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sarova Whitesands Beach Resort & Spa, Mombasa?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Sarova Whitesands Beach Resort & Spa, Mombasa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Are there all-inclusive benefits at Sarova Whitesands Beach Resort & Spa, Mombasa?

Some rate plans available at this hotel are all-inclusive.

Where is Sarova Whitesands Beach Resort & Spa, Mombasa located?

Located in Mombasa, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Bamburi Beach, Haller Park, and City Mall. Nyali Beach and Wild Waters are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sarova Whitesands Beach Resort & Spa, Mombasa Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 221 out of 364 reviews
Rating 8 - Good. 91 out of 364 reviews
Rating 6 - Okay. 21 out of 364 reviews
Rating 4 - Poor. 16 out of 364 reviews
Rating 2 - Terrible. 15 out of 364 reviews

Reviews

Verified

8/10 Good

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost I would like to thank Lucy and her team for an excellent stay! We faced some challenges, however Lucy went out of her way to ensure all was up to par and truly made it seamless! The resort was absolutely stunning! The staff made it feel like home and Lucu was the cherry on top! Due to her, our trip was incredible and I cannot thank her and the team enough! Highly recommend the place!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pictures don’t show the beauty of the hotel, very kind and professional staff, very good for family vacation play ground, few pools, access to the beach but not entertainment at the beach.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nazneen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel with excellent staff!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Zablon Afera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great but don't rely on the hotel for an airport pickup or for the front desk to answer their phone
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service
the hotel is beautiful, great staff, nice rooms
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kinson W.C.

Liked: Cleanliness, staff & service, amenities
Room was great, service excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bradley E

Liked: Cleanliness, staff & service, amenities
Courteous staff, beautiful tour, facility, and room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome service with a wide variety of dining options.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rita B

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and spotless (Adam did a great job cleaning our room)! The 5 pools were lovely and the food was very tasty. Loved walking on the beach and enjoying the Indian Ocean.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

DELILAH

Liked: Cleanliness, staff & service
Staff was amazing . Food at Thai Chi by the sea was one of the best in Thai food and fresh sea food . Overall it was a great experience for me & my family .
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Moez

Liked: Cleanliness, staff & service
Staff was very accommodating and eager to please
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, amenities
Every single one of the staff was just outstanding.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located hotel for meetings and visits locally - Friendly and helpful staff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MR R ASHLEY

Liked: Cleanliness, staff & service, amenities
All the staff were delightful with Esther, Lucky and George plus night manager Fred particularly kind on the front desk. Martha was also very lovely in the excellent Minazi restaurant and Gabriel in the Lido bar and restaurant. The rooms were good on the whole and Claire from guest services was very helpful too. Would definitely return.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Odutola

Liked: Cleanliness, staff & service, amenities
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, friendly and efficient.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 3rd visit, and it is now hard to envisage going anywhere else. It really is close to perfection. The facilities are exceptional, the staff equally so. So friendly (and genuinely, you dont get the impression they are told to be so) the restaurants are excellent with a huge variety every day. The rooms are excellent and the beaches are unreal.
One step from the hotel looking north
looking south
4 beautiful swimming pools
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

Great facilities and access to beach, excellent and friendly staff. Has everything you need!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Guenaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Amazing stay and all inclusive..loved it. Huge hotel, everyone is so friendly and helpful.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Edem

Liked: Cleanliness, amenities
The property was great and will be great for family vacations. Apart from the hiccup at check-in the staff were generally pleasant. Special shout to Winnie from my group. Can’t really remember her name but starts with an ‘N’ from housekeeping did check-up again to make sure everything was ok. Thanks for the fruits too…
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nicholus

Liked: Cleanliness, staff & service, property conditions & facilities
Just good for mostly for family
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, friendly staff, comfortable room with ocean views, just overall a beautiful resort.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Whitesands was wonderful. The staff are all very pleasant and helpful. We really enjoyed our stay.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

KAUNDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarova was an excellent choice from the staff to the place itself. Was beautiful. I leave with great memories of Mombasa. The team !! Chirop, Martha, Don, Jack, Rocky, Rose!! The spa was amazing !!
Stayed 4 nights in Sep 2025