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Lotus Hotel

Property class: 3.5

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Photo gallery for Lotus Hotel

Interior entrance - Lotus Hotel (Mombasa)
Reception - Lotus Hotel (Mombasa)
Garden - Lotus Hotel (Mombasa)
2 bars/lounges - Lotus Hotel (Mombasa)
Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets - Lotus Hotel (Mombasa)
The Lotus Hotel connects to a shopping center for convenience. Guests choose between two restaurants with local and international cuisine or relax in the garden. Laundry facilities add practicality, while free in-room WiFi keeps everyone connected. The front desk is open 24/7.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Garden view
  • 38 sq m
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Mombasa, Lotus Hotel is connected to a shopping center. Fort Jesus and Two Tusks are local landmarks, and some of the area's attractions include Mamba Village and Wild Waters. Visit our Mombasa travel guide
Map
Nkrumah Rd, Mombasa, Mombasa County

What's nearby

  • Mombasa, Kenya
    Fort Jesus
    8 min walk - 0.5 miles
  • Holy Ghost Cathedral
    8 min walk - 0.5 miles
  • Jain Temple
    12 min walk - 0.7 miles
  • Sikh Temple
    20 min walk - 1.1 miles
  • Mombasa Island
    2 min drive - 1.2 miles

Getting around

  • Mombasa (MBA-Moi Intl.)
    26 min drive

Restaurants

  • Blue Room Restaurant and Ice Cream Parlour
    13 min walk
  • Qaffee Point
    13 min walk
  • Pizza Inn
    12 min walk
  • The Coffee Hut
    12 min walk
  • Barka Restaurant
    7 min walk

About this property

Lotus Hotel

Hotel connected to a shopping center
At Lotus Hotel, you can look forward to free continental breakfast, a garden, and laundry facilities. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • 1 meeting room, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at Lotus Hotel offer comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Hydromassage showers, deep soaking tubs, and free toiletries
  • 28-inch flat-screen TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Pagolla
  • Vitamu

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Lotus Hotel Mombasa
Lotus Mombasa
Lotus Hotel Hotel
Lotus Hotel Mombasa
Lotus Hotel Hotel Mombasa

Frequently asked questions

Is Lotus Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lotus Hotel?

Check-in start time: 11 AM; Check-in end time: midnight.

What time is check-out at Lotus Hotel?

Check-out is at 10 AM.

Where is Lotus Hotel located?

Situated in the suburbs, this hotel is within a 15-minute walk of Fort Jesus, Holy Ghost Cathedral, and Jain Temple. Two Tusks and Sikh Temple are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lotus Hotel Reviews

7.8

Good

7.2

Cleanliness

6.0

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for exploring Fort Jesus and the Old Town and walking distance to the Mombasa tusks. Staff very friendly and helpful.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Polite and helpful staff. Good location for seeing the Old Town. Bed could be more comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated for 10 min walk to fort Jesus and old city. Clean and nice atmosphere
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat hotel with great location

Convenient location close to Fort Jesus and hotel organized a guide for us to the fort and Old Town. Great kitchen that even made us an early breakfast for us to cash our train. Neat hotel and we were exited to see room 104 where Obama stayed in 1987.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Jane

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Great location, dismissive service

Check in - They seemed confused and a little bit annoyed that I was checking in. But it was pretty quick and easy The room - Was small and the a/c is just a fan, so it won really cool down the room. The water pressure was nice and steady, which was a big plus. Breakfast - again they seemed a bit annoyed that I was there but I got a Spanish omelet with toast which was pretty good. Location - the location was pretty good, close to old town and right next to Fort Jesus. I had only one day in Mombasa so I was very happy for the location!
Stayed 1 night in May 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Lage Kontra: Klimaanlage total alt und ineffektiv, Toilette kaputt, Personal extrem unfreundlich und nicht bemüht. Nie wieder
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Once grand classic....a bit run down....staff is great....I would stay again...great location
Stayed 1 night in Oct 2019
Verified

4/10 Poor

R

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water no soaps No service. Bad place I will not recommend
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic way to start and end your day

Experience was terrible, rude staff, no hot water, a hard small uncomfortable bed, noisy air con, no slippers, no bathroom mat, seat in the room was without cushions, breakfast was pathetic! Room was dusty.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet staff friendly walking distance from the beach restaurant bit expensive but room very nice with balcony view ocean in the morning.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. I felt extremely safe here and they provide a nice breakfast along with a friendly staff.
Stayed 4 nights in Jan 2019
Verified

8/10 Good

HUKU

Liked: Staff & service
Disliked: Property conditions & facilities
シングル料金がありリーズナブルで、町からも近く便利だった。従業員がフレンドリーで、ツアーのトラブル解決を色々と手伝ってくれたので助かった。観光から帰ってくると果物が置いてあり、心遣いがうれしかった。朝ごはんも美味しかった。シャワーがちょろちょろとしか出なかったのが残念。
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Jacob

Disliked: Cleanliness, property conditions & facilities, room comfort

Improvement needed!

The hotel was definitely a classic as some signs stated around the entry. The water pressure was very low, the air conditioner was weak, the bed/pillow were hard. The staff was friendly. The area was quiet but a short walk to restaurants. I probably wouldn’t stay again unless the price was pretty low.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was looking for a room that was conveniently located, clean, and comfortable, and that is what I found at the Lotus Hotel. Only a short walk from everywhere I wanted to be, it was easy to reach by taxi or tuk-tuk, yet tucked away on a quiet street and free of solicitation. The staff positively sparkles, and everyone I met was attentive, warm, and accommodating. Leave your key at the front desk when you go out for the day, and come home to a wrapped plate of fresh fruit, a bottle of spring water, and a spotless room. Need anything at all in particular? Ask, and everyone will do whatever they can to make it happen. Are you hungry, but too tired to go out and find a restaurant that day? The one they have downstairs is tasty and plenty satisfying for a good price. Breakfast is free, and includes a continental spread that changes daily alongside any one dish made-to-order. The Lotus is no fancy resort and spa, but I enjoyed my stay here as much as any other hotel I've ever been to.
Stayed 6 nights in May 2018
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

8/10 Good

JAMLICK

Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Kirsi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018