At Jacaranda Indian Ocean Beach Resort, you can look forward to free breakfast, an airport shuttle, and a beach bar. With a private beach, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body treatment, and a manicure/pedicure at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Fitness classes are offered at the gym; other things to do include surfing/body boarding, windsurfing, and beach volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Located in Diani Beach, Jacaranda Indian Ocean Beach Resort is on a private beach. Leven House and Two Tusks are local landmarks, and the area's natural beauty can be seen at Diani Beach and Shimba Hills National Reserve. Traveling with kids? Consider Diani Snake Park and Colobus Conservation. Discover the area's water adventures with snorkeling, windsurfing, and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Diani Beach travel guide
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Roundtrip airport shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
2 restaurants
3 bars/lounges
A beach bar
A poolside bar
Snack bar/deli
Things to do
Arcade/game room
Basketball
Beach volleyball
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Downhill skiing
Fitness classes
Full-service spa
Golf driving range
Gym
Indoor tennis court
Library
Outdoor pool
Outdoor tennis court
Playground
Safari
Sauna
Scuba diving
Shopping
Surfing/bodyboarding
TV in common areas
Windsurfing
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's club
Children's pool
Free supervised activities for children
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
6 meeting rooms
Business center
Conference center
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Couples treatment rooms
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Banquet hall
Built in 1992
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Room service
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board on request
Laptop-compatible safe
Phone
Safe
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Does Jacaranda Indian Ocean Beach Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Jacaranda Indian Ocean Beach Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Jacaranda Indian Ocean Beach Resort?
Check-in start time: noon; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Jacaranda Indian Ocean Beach Resort?
Check-out is at 10 AM.
Does Jacaranda Indian Ocean Beach Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Jacaranda Indian Ocean Beach Resort located?
Nestled on the beach, this Diani Beach hotel is within 3 mi (5 km) of Kongo Mosque, Diani Beach, and Diani Snake Park. Galu Kinondo Beach and Tiwi Beach are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Jacaranda Indian Ocean Beach Resort Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 42 out of 90 reviews
10 - Excellent
42
Rating 8 - Good. 34 out of 90 reviews
8 - Good
34
Rating 6 - Okay. 9 out of 90 reviews
6 - Okay
9
Rating 4 - Poor. 1 out of 90 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 90 reviews
2 - Terrible
4
Reviews
Verified review
10/10 Excellent
Zarak
Dec 8, 2025
Liked: Cleanliness, staff & service, amenities
Loved the beach front Rooms and the staff were great. Enjoyed the food too but mostly enjoyed the quiet and amazing views from the room plus was lucky enough to see the moon rise beyond the ocean line during dinner outside
The staff was amazingly friendly and courteous. The food was delicious! The entertainment top tier. The resort gives you all the reasons to stay forever! I really enjoyed my stay
This was a very nice place to stay. Clean with friendly and helpful staff. Very good food and close to the beach. The only negative thing was that we sometimes had warm water and sometimes not. But overall, very satisfied and we are coming back.
Frode
Stayed 7 nights in May 2025
Verified review
6/10 Okay
Jigar
Jul 2, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a good property with an excellent location. The property sits right on the beach so the rooms directly face the sea and beach. One can simply step out of the room into the beach. Be mindful that it is not a private beach but the hotel's position is such that there are no outsiders in the beach. The rooms are basic and have air-conditioners. Having said that, the water pressure in the bathroom is very low so one can't have a good shower. On top of it, the tap and shower water is salty so those who allergies, kindly refrain. The hotel has one restaurant with a limited menu. The buffet breakfast is good with a wide spread. For local transport, Uber is easily available.
Jigar
Stayed 2 nights in Jun 2025
Verified review
6/10 Okay
Anthony
Jun 28, 2024
The property is absolutely NOT disability friendly at all. It was even impossible to get a cushion for the rattan patio chair outside of our room, despite repeated requests. This made the beautiful patio otherwise useless. The internet is completely useless as well. I’ve traveled the world, but cannot recommend this place. However, the staff is amazing.
We had an ocean vacing room which has a beautiful view of the ocean. The rooms are a little old but clean. The restaurant has a great view of the beach/Ocean. Staff are helpful, friendly and polite. Breakfast was very nice, with lots of selections. The grounds are well maintained and have a lot old baobab trees.
It was first time to stay at Jacarandas. We chose it to celebrate our 50th wedding anniversary, and we were very pleased. It came highly recommended by friends that have oftentimes stayed here. Staff was excellent, professional, and always helpful. We will continue to recommend and return ourselves.
I had a great time staying here and I'm definitely coming back to stay here, there's a little minor situation it's the rock that's in the water I wished they wasn't there, but overall it's a perfect get away for me
Die Lage dieses Resorts ist mit den vielen kleinen Villen einmalig. Da vergisst man gerne, dass es einige Investitionsmöglichkeiten gibt, um das Hotel noch besser zu machen
Hotellet var skønt og personalet flinke. Opbygningen af hotellet var eminent, det føltes slet ikke til at være særlig stort.
Man kan måske diskutere om værelset egner sig til en ekstra opredning. Det blev meget crowded og myggenettet fungerede ikke rigtigt, men til prisen kan vi bestemt ikke klage!!
Unico aspetto positivo l'aspetto esteriore della struttura. Camere vecchie e pulizia quasi assente, tappeti sporchi, doccia incrostata di calcare, asciugamani logore e cuscini impolverati. Il cibo senza infamia ne luce lode, in 3 giorni ci sono state proposte sempre le solite cose. Area piscina carina ma credo che bisogna rispettare chi voglia rilassarsi e non permette alle persone di giocare col pallone, colpendoti ripetutamente. La spiaggia é molto carina ma andrebbe pulita, plastica e mozziconi di sigaretta ovunque. Ultima nota decisamente negativa, il personale delle pulizie ha aperto i nostri bagagli, rubando dei soldi. Il personale non ci é sembrato dare la giusta importanza all'episodio e il manager completamente irreperibile.
Wir waren bereits zum 2. Mal in diesem paradiesischen Resort. Wie fast in jedem Hotel am Diani Beach wären auch hier einige Sanierungen notwendig. Aber die Lage der Villen am Strand ist einfach unschlagbar und machen das Defizit in den Badezimmern wett. Wenn Diani, dann Jacaranda.
Frank
Stayed 5 nights in Oct 2025
Verified review
10/10 Excellent
Frank
Jul 14, 2025
Liked: Cleanliness, staff & service, room comfort
Super Preis-Leistungsverhältnis
Wir kennen schon einige Hotels am Diani Beach. Dieses Hotel wurde uns während einer Golfrunde auf dem Diamonds Golfplatz als Geheimtipp empfohlen. Und wir geben diese Empfehlung gerne weiter. Sicher hat auch dieses Resort einige Sanierungsaktivitäten nötig. Die kleinen Villen direkt am Strand sind jedoch wahre einfache Schmuckstücke. Die Mitarbeiter sind sehr freundlich und das Essen ist absolut gut. Wir kommen wieder…
La posizione sull'oceano rimane magnifica, purtroppo non il servizio complessivo dell'hotel rispetto all'eccellenza che avevo apprezzato anni prima. Perfetto invece, per arrivare all'hotel ho utilizzato samuelnjogu03@gmail.com affidabile e fantastico autista e guida anche per tutto il soggiorno.
The oceanfront location remains magnificent, unfortunately the hotel's overall service does not compare to the excellence I had enjoyed years earlier. Perfect however, to get to the hotel I used samuelnjogu03@gmail.com reliable and fantastic driver and guide also for the whole stay.