Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Emara Ole-sereni

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Emara Ole-sereni

Seasonal outdoor pool
1 bedroom, premium bedding, minibar, in-room safe
Daily buffet breakfast (USD 30 per person)
Banquet hall
Balcony
Emara Ole-sereni offers a luxury experience near Nairobi National Park with a spacious terrace and rejuvenating spa. Guests love the coffee shop, in-room WiFi, and two restaurants. The 24-hour business center and attentive staff consistently impress visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

1 bedroom, premium bedding, minibar, in-room safe

Family Apartment

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 52 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room with City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room with City View

  • Sleeps 2

Superior Twin Room With City View

  • Sleeps 2

2 Twin Bed Deluxe Room

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Family Apartment

  • Sleeps 4

You may also like

Ad
Exterior

Gem Forest Hotel Nairobi - MGallery Collection

Gigiri
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 28 reviews
Gem Forest Hotel Nairobi - MGallery Collection

About the neighborhood

Map
Nairobi West, Nairobi, Nairobi County

What's nearby

  • Nairobi National Park - 1 min walk - 0.0 miles
  • The Nextgen Mall - 7 min walk - 0.4 miles
  • African Heritage House - 2 min drive - 1.6 miles
  • Uhuru Park - 4 min drive - 3.3 miles
  • Kenyatta International Convention Centre - 5 min drive - 3.7 miles

Getting around

  • Syokimau SGR Railway Station - 25 min drive
  • Nairobi (WIL-Wilson) - 28 min drive

Restaurants

  • ‪Stakeout B - ‬9 min drive
  • ‪Nerkwo South B - ‬9 min drive
  • ‪Acacia Restaurant - ‬1 min walk
  • ‪Big five Restaurant, Ole sereni - ‬2 min walk
  • ‪Mugg & Bean On The Move - ‬9 min drive

About this property

Emara Ole-sereni

Luxury hotel near Nairobi National Park
At Emara Ole-sereni, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a bar.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and a reception hall
  • ATM/banking services, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 148 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, separate dining areas, and daily housekeeping

Similar properties

3 restaurants, breakfast, lunch, dinner served; international cuisine

Ole Sereni

  • Pool
  • Hot Tub
  • Spa
  • Parking included
8.4 out of 10, Very Good, 695 reviews
Ole Sereni

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 30 for adults and USD 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Karibu Cafe
  • Oasis
  • Sky Lounge

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 486 square feet of conference space

Outdoors

  • In a national park
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from April to September

Property is also known as

Emara Ole sereni
Emara Ole-sereni Hotel
Emara Ole-sereni Nairobi
Emara Ole-sereni Hotel Nairobi

Frequently asked questions

Does Emara Ole-sereni have a pool?

Yes, this property has a seasonal outdoor pool.

Is Emara Ole-sereni pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emara Ole-sereni?

Self parking and valet parking are free at this property.

What time is check-in at Emara Ole-sereni?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Emara Ole-sereni?

Check-out is at 10:00 AM.

Where is Emara Ole-sereni located?

Located in Nairobi West, this luxury hotel is within a 10-minute walk of Nairobi National Park and The Nextgen Mall. African Heritage House is 2 mi (3.3 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Emara Ole-sereni Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Amenities

8.4

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 71 out of 114 reviews
Rating 8 - Good. 14 out of 114 reviews
Rating 6 - Okay. 12 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 13 out of 114 reviews

Reviews

10/10 Excellent

Elysee

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the style of the hotel
Stayed 5 nights in May 2025

10/10 Excellent

TATA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is state of the art with welcoming,courteous and highly professional team.
Stayed 1 night in Jul 2025

2/10 Terrible

Stella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
That is the worse business hotel I have ever stayed !
Stayed 3 nights in Jun 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located not to far from the airport and had a really great roof top bar and restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

HOSNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Thank you for the kindness and the nice service you granted me during my stay, see you soon.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Stayed 1 night in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in staff were professional & met our expectations
Stayed 1 night in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s ok but not sure!!!

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
Stayed 7 nights in May 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

Loved the personal touches
Stayed 2 nights in Nov 2023

10/10 Excellent

charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and Florence goes above and beyond to make you feel comfortable
Stayed 2 nights in Aug 2023

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Stayed 10 nights in May 2025

6/10 Okay

Frank

Liked: Cleanliness
Hotel is vastly understaffed. Service is lacking but it is friendly
Stayed 1 night in Nov 2023

2/10 Terrible

Quinn

Disliked: Staff & service, amenities
Your staff work me up at 6:45 for no reason. Lights in room won’t turn off. Terrible choice wish I stayed elsewhere
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on resolving things quickly and immediatelly. I will definitely stay there again.
Stayed 5 nights in Apr 2024

6/10 Okay

Ferdinand

Liked: Cleanliness, amenities, property conditions & facilities
I arranged an airport pick-up with the hotel and nobody came to pick me up. I ended up taking the airport taxi. I pointed it out to the receptionist during check-in and the person did not seem to care. No apology. That was a really bad first impression. The room was average and definitely not a 5 star hotel. There were three elevators but it took forever to get on one, either they were just really slow or had electrical and mechanical problems.
Stayed 1 night in Aug 2024

6/10 Okay

Kasper

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A little too greedy

Very nice hotel. Great location with rooms overlooking the national park. But! The pool was out of order the whole week. No compensation offered. They will take your money if they can: - We arrived early. The room was ready, but they wanted 50 USD for an early check in. We declined, but I later realized that due to my OTA status this should be complimentary, but they obviously didn't want to honor that. - Overpriced food and drinks in the restaurant. - On the morning of departure we initially had some problems getting an Uber at first. I asked the concierge to call a taxi, which he declined! Instead we could use the "hotel taxi" to the airport for nothing less than 65 USD. Or take our chances with Uber or whatever. Which we did and ended up paying 8 USD (1020 KES) for an Uber (which included a nice tip). Shame on you Emara Ole-Sereni for trying to take advantage of people in a stressed situation!
Stayed 5 nights in Jun 2024

2/10 Terrible

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was hot. The 1st night there was a very loud party lasting late into the night. No sleep to be had until after 11pm. The wait staff could not explain the menu. Bathroom very small. Water dripping in sink.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Great place
Stayed 6 nights in Sep 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
Stayed 4 nights in Sep 2025

2/10 Terrible

Sau man

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Stayed 1 night in Jun 2025

10/10 Excellent

CLEOPHAS

Liked: Amenities
Amazing hotel, friendly staff and professional service
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was what I expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.