“Doble booking made in our room. We booked for a suite double room and the room was not available. We ask for special breakfast as stated in the webpage and confirmed by email, and during stay the breakfast consist only in bread and cheese!”
“The main issue with this hotel is that the staff allowed other guests who were there in large groups to hang around outside their rooms on the balconies, playing music, talking, drinking, smoking, partying meaning that you had no privacy in your room and this went on until 11.00pm. The reception was closed at this time of night and I asked the night porter to quiet them down and he was reluctant. "They are here on holiday to have a good time, perhaps you should ask to move your room" was his...