Does Servatur Puerto Azul have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Servatur Puerto Azul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Servatur Puerto Azul?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Servatur Puerto Azul?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Does Servatur Puerto Azul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Are there all-inclusive benefits at Servatur Puerto Azul?

Some rate plans available at this hotel are all-inclusive.

Where is Servatur Puerto Azul located?

This family-friendly Mogan hotel is located by the ocean, within 1 mi (2 km) of Puerto Rico Beach and Amadores Beach. Angry Birds Activity Park and Puerto Rico Shopping Center are also within 1 mi (2 km).

10/10 Excellent

Amy Sophie

Jun 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel, amazing staff and good food will be back

Stayed 7 nights in Jun 2025

4/10 Poor

Robina

May 17, 2025

Busy and complex like

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families who love noise.

Big family hotel. Very nice and clean and comfortable rooms. Lots of families and kids. Very loud and noisy. All inclusive buffet with very few options for gluten free, healthy options. Very practical for a family vacation with kids. If you don't have kids, I would go somewhere else.

Stayed 9 nights in Feb 2025

10/10 Excellent

Daniel

Aug 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at Servatur Puerto Azul was very positive, though best suited for families. Rooms: Daily cleaning was a plus, but floors were dusty and patio doors lacked a child lock (though heavy). Pools & Sun Loungers: All pools were pleasantly warm. Be prepared to reserve sun loungers early (before 7 AM is essential for a good spot; by 9 AM, none are left). Pool areas can be slippery; water shoes recommended. Food & Drink: Buffet food was good, with variety lasting about 10 days. Steaks, Asian station, and ice cream were highlights. Self-serve drinks were great, and the main bar offered improved cocktails and a special banana liqueur sangria. Service: Staff, Sule, Joel, Katherine, Ylena, Marta, and Moodu were great and stood out. Tipping protocol was unclear. Reception service was inconsistent. Facilities & Check-out: Laundry (2 washers/dryers, €5, card only) and no pool clocks (bring a watch). Tables often wobbled. Check-out shower booking was confusing; checked out at booked slot at 8:30 AM, all showers were occupied by our 5 PM slot, causing a 20-minute wait. A thoughtful touch: a card for drink dispensers was provided due to our wristbands expired at 12:00 Noon. Overall: Warm pools, good food/drinks, and clean rooms were highlights. Be ready for the sun lounger "race." This hotel is geared towards families. While we try new places, we'd consider returning.

Stayed 14 nights in Aug 2025

10/10 Excellent

Dani

Sep 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment I entered, I wish I had booked my whole holiday here. I wasn’t happy with my current accommodation so I booked my day here. I paid all inclusive for 5 hours before my flight. I enjoyed the room, pool bar and food. It was 100 worth it and would have been a similar price to a day at a beach club. I’m going to book this hotel for me and my family in a few weeks

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Mar 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year

Stayed 7 nights in Feb 2024

6/10 Okay

Ryan

Dec 2, 2023

Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good

Stayed 7 nights in Nov 2023

2/10 Terrible

adam

Apr 10, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

This place looks nice and the food was good too however the kids club was a nightmare. Kids didn’t need to

Stayed 7 nights in Mar 2024

10/10 Excellent

Stuart

Apr 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay. The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite. Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy. We will definitely be returning in the future.. Thank you to all the staff for making our holiday so pleasurable 😁🙌

Stayed 7 nights in Apr 2024

10/10 Excellent

Francis

Oct 17, 2023

Liked: Staff & service, amenities, property conditions & facilities

We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort. Front of house staff are friendly; attentive and adhere to support all requests made. Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble. The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool. There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete. A stunning hotel; beautiful views at a reasonable price.

Stayed 5 nights in Oct 2023

10/10 Excellent

Dean

Jun 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 7 nights in May 2025

6/10 Okay

AHMED

May 31, 2025

Stayed 1 night in May 2025

2/10 Terrible

Mohamad

May 28, 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service

Hej Personal var väldigt otrevlig. Mat jätte dåligt. Booande är som militär hus

Stayed 5 nights in May 2025

10/10 Excellent

Lily

May 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2025

10/10 Excellent

Naoual

May 10, 2025

Stayed 3 nights in May 2025

6/10 Okay

remi

May 3, 2025

Stayed 1 night in May 2025

10/10 Excellent

Eivind

Apr 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk hotell, helt perfekt sammen med barna. Maten var varierende og veldig god, rommene var bra. Eneste negative litt hard sovesofa.

Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Apr 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es handelt sich um ein großes Hotel im Süden von Gran Canaria in Puerto Rico. Es hat (insbes. für Kinder) eine tolle Poolanlage mit 2 gr. Rutschen, aber auch Bereiche nur für Erwachsene. Der Gym ist gut ausgestattet (ab 16 Jahren nutzbar), der Spa-Bereich mit gutem und normalpreislichen Angeboten. Das Personal ist sehr freundlich, sehr zuverlässig, die Anlage sehr sauber. Nur bei den Essenszeiten ist es im Restaurant sehr laut (hierfür kann allerdings das Hotel nichts) und man sollte bei den Essenszeiten am Anfang oder am Ende seinen Aufenthalt dort planen. Das Essen ist sehr gt und für jeden etwas dabei. Im Hotel kann man Mietwagen buchen, ganz unproblematisch. Alles in allem war es für uns (Familie mit 2 Kindern) ein perfekter Urlaub und wir würden wieder dorthin fahren.

Stayed 10 nights in Apr 2025

10/10 Excellent

Michaela

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sehr modernes, neuwertiges und geräumiges Zimmer. Abwechslungsreiche Speisenauswahl.

Stayed 3 nights in Apr 2025

8/10 Good

Steve

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 16 nights in Mar 2025

10/10 Excellent

Anssi

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Helge Arnulf

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Mar 2025

10/10 Excellent

Sara

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful view over the ocean, perfect if you have all inclusive and are looking for a comfortable and relaxing stay. Important to notice is that all other restaurants and bars are quite a walk, either up och down. We actually upgraded to all inclusive the second day, very worth it. Great food and big buffet with something for everyone! The hotel area is big with several pools and have a lot of different things for the kids, there are almost spaces for adults-only. Our room, superior double, was very nice and clean, especially enjoyed the beds that were so comfortable. The staff was super nice and everyone met you with respect and a will to give you the best vacation. Another great thing is the supermarket close to the hotel entrance, they have everything you might need. Two ATM:s at the hotel. Be aware that it’s 700 stairs down to the harbor, in case you have trouble walking. But it’s cheap to take a taxi instead. I truly recommend this hotel to people with kids, or people that like kids.

Stayed 8 nights in Mar 2025

10/10 Excellent

Kristina

Mar 17, 2025

Stayed 10 nights in Mar 2025

10/10 Excellent

Martijn

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Prachtig hotel, geheel gerenoveerd met echt fantastisch goed eten in het restaurant. Genoeg bedden aan het zwembad, geen handdoekje leggen. Kamers groot en heel verzorgd en netjes. Personeel heel vriendelijk, gemotiveerd en behulpzaam. Samengevat; super kwaliteitsbeleving waar veel hotels nog iets van kunnen leren. Enige minpunt is dat het hoog op een berg ligt en er geen faciliteiten op loopafstand zijn. Daarnaast zijn er met name veel jonge gezinnen met kleine kinderen waardoor het soms chaotisch/onrustig was in het restaurant.

Stayed 5 nights in Mar 2025

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Family Suite, Sea View (3 Adults)

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Grand Room (2 Adults and 2 Children)

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Grand Room, Pool Access (2 Adults and 3 Children)

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Family Suite, Partial Ocean View (3 Adults and 2 Children)

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Family Suite, Partial Ocean View (3 Adults and 1 Child)

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Superior double room 1 adult

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Grand Double Room

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Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)