Servatur Riosol

3.0 star property
Family-friendly hotel with 2 outdoor pools and a fitness center

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Photo gallery for Servatur Riosol

Exterior
2 bedrooms, in-room safe, free WiFi, bed sheets
Reception
2 bedrooms, in-room safe, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 43 of 43 rooms

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 1 Adult

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 3 Adults

Highlights

Balcony
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults+ 1 Child

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room with Balcony, Sea View and Air Conditioning 1 Adult

Highlights

Balcony
Air conditioning
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Beach view
  • Sleeps 1
  • 2 Twin Beds

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 3 Children

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

Superior Double Room with Balcony, Sea View and Air Conditioning 2 adults

Highlights

Furnished balcony or patio
Air conditioning
TV
2 bedrooms
Fan
Hair dryer
Private bathroom
Bathrobes
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

Classic One Bedroom Apartment with Small Balcony and Sea View 1 Adult

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Classic One Bedroom Apartment with Small Balcony 2 Adults + 1 Child

Highlights

Balcony
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 3
  • 2 Twin Beds

Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults + 1 Child

Highlights

Balcony
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 1 Adult

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 2 Children

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 1 Child

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 2 Children

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 1 Child

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 5 Adults + 1 Child

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 4 Children

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 3 Children

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 2 Children

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Beach view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

Classic Double Room with Small Balcony 2 Adults

Highlights

Furnished balcony or patio
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
Laptop-compatible safe
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room with Small Balcony, Sea View 1 Adult

Highlights

Balcony
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
Laptop-compatible safe
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 1 Adult

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Classic Double Room with Small Balcony, Sea View 2 Adults

Highlights

Furnished balcony or patio
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
Laptop-compatible safe
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 1 child

Highlights

Balcony
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room with Small Balcony 1 Adult

Highlights

Furnished balcony or patio
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
Laptop-compatible safe
  • Sleeps 1
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony and Sea View 3 Adults

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+2 children

Highlights

Balcony
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony and Sea View 4 Adults

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony and Sea View 3 Adults +1 child

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Classic One Bedroom Apartment with Small Balcony 1 Adult

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 1
  • 2 Twin Beds

Classic One Bedroom Apartment with Small Balcony 2 Adults

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults

Highlights

Balcony
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 2 children

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child

Highlights

Furnished balcony or patio
Air conditioning
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony and Sea View 1 Adult

Highlights

Balcony
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+1 child

Highlights

Balcony
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Classic One Bedroom Apartment with Balcony and Sea View 2 Adults

Highlights

Furnished balcony or patio
Dining table
TV
2 bedrooms
Fan
Private bathroom
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
C/ Isla De Lobos Nº1, Puerto Rico, Mogan, Gran Canaria, 35130

What's nearby

  • Amadores Beach - 12 min walk - 0.7 miles
  • Puerto Rico Beach - 12 min walk - 0.7 miles
  • Angry Birds Activity Park - 14 min walk - 0.8 miles
  • Puerto Rico Shopping Center - 15 min walk - 0.8 miles
  • Playa del Cura - 17 min walk - 0.9 miles

Getting around

  • Gran Canaria Airport (LPA) - 42 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tipsy Bee - ‬5 min drive
  • ‪Restaurante Waikiki Bar - ‬18 min walk
  • ‪Barbacoa Restaurant and Showbar - ‬2 min walk
  • ‪Balcon Canario - ‬6 min drive

About this property

Servatur Riosol

Eco-certified family-friendly hotel near Puerto Rico Beach
Located close to Angry Birds Activity Park and Amadores Beach, Servatur Riosol provides a poolside bar, a terrace, and laundry facilities. The on-site restaurant, Le Principal, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Outdoor furniture, games, and a 24-hour front desk
  • A billiards/pool table and table tennis
  • Guest reviews speak highly of the helpful staff
Room features
All 259 rooms include comforts such as laptop-compatible safes, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Furnished balconies or patios, wardrobes/closets, and electric kettles

All inclusive details

All-inclusive room rates at Servatur Riosol are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Piscina
  • Le Principal

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 6 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Fan
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s Half Board rate plans exclude beverages.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.16 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Hotel Riosol
Riosol Hotel
Riosol Hotel Mogan
Riosol Mogan
Riosol Hotel
Servatur Riosol Hotel
Servatur Riosol Mogan
Servatur Riosol Hotel Mogan

Frequently asked questions

Does Servatur Riosol have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Servatur Riosol pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Servatur Riosol?

This property doesn't offer parking.

What time is check-in at Servatur Riosol?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Servatur Riosol?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Servatur Riosol?

Some rate plans available at this property are all-inclusive.

Where is Servatur Riosol located?

This family-friendly Mogan hotel is within 1 mi (2 km) of Puerto Rico Beach, Amadores Beach, and Angry Birds Activity Park. Anfi Beach and Holiday World Maspalomas are also within 16 mi (25 km).

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Servatur Riosol Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 189 out of 885 reviews
Rating 8 - Good. 407 out of 885 reviews
Rating 6 - Okay. 167 out of 885 reviews
Rating 4 - Poor. 79 out of 885 reviews
Rating 2 - Terrible. 43 out of 885 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10

Good location. Staff were very friendly and helpful. The food provided was exceptional.
Stayed 5 nights in Apr 2025

10/10

Perfect for a short weekend
Stayed 3 nights in May 2025

10/10

Fine hotel. Professional and friendly staff. Good and professional entertainment. Good food.
Stayed 3 nights in Feb 2025

8/10

We’ve stayed here a number of times over the past 20 years hotel is looking a little tired although very clean and location is ideal for us . Needs an upgrade which I believe now servatur have purchased it will happen .
Stayed 14 nights in Feb 2025

8/10

We really loved staying here - the only thing I would suggest is hand rails on the stairs down to the rooms….some stairs are very ‘wonky’
Stayed 5 nights in May 2024

8/10

A very nice 3 star hotel with great views and close to the local shopping and entertainment hub.
Stayed 7 nights in Aug 2023

8/10

I stay here regularly
Stayed 2 nights in Dec 2023

8/10

Clean hotel, drinks and food ok apartment was basic but comfortable
Stayed 1 night in Dec 2022

10/10

Very pleasant n nice
Stayed 4 nights in Mar 2024

8/10

Perfect for 1 night late arriving flight
Stayed 1 night in Nov 2023

6/10

Good things Great view good staff good food Bad things water damage in bath room,our bed was going apart so the kid fall down between them, sting on sheets, little shower head, bugs in room, no pool towel and a very very small kids pool.
Stayed 7 nights in Aug 2024

6/10

This place has 2 elevators, but only 1 of them is working, long waits to get in and out, Place is clean and the front desk guy is very nice… long walk to beaches but the views are amazing, Food is just ok,
Stayed 4 nights in Nov 2023

8/10

After reading the negative reviews I became really anxious about my family holiday, to the point where I almost cancelled! I’m so pleased I didn’t because we had the most amazing time! The staff were incredible and views were spectacular. It’s a lovely downhill walk to Amadores Beach which is sensational and walking enthusiasts will enjoy the uphill challenge back up however for those of you not fancying an uphill climb, a taxi rank is nearby and only costs €4-5 for the journey! There were no issues with the lift when we got there and the mini disco is great entertainment for kids. The breakfast selection is wonderful! We loved having the sun loungers on our balcony and the Solarium is a wonderfully tranquil part of the hotel where you can chill out. I’d definitely come again :)
Stayed 3 nights in Oct 2024

8/10

The stay was nice generally hotel was clean but probably lack of staff causing no daily cleaning of rooms. Bar restaurant and around pool was all good. Staff was always friendly except one older bar staff who was very grumpy. At reception staff was very helpful always willing to help.
Stayed 10 nights in Jul 2023

6/10

Staff are great, they work really hard and are keeping this place going. The hotel I would expect was previously a 4* but it is very tired now and needs work doing to keep it at 3*. My son left his iPad in the snack area, it was safely put behind reception by the staff for us to collect later, the staff were brilliant for our stay, hard working and friendly despite all the issues they have to face with problems of a hotel that has seen better days - big up to the staff at Riosol.
Stayed 3 nights in Jul 2024

8/10

Lovely hotel and staff, entertainment each night which was good The 3 doing all the activities and entertainment where very good and engaging Wide selection of food and snacks Only downside was the lift which was very warm during day Hotel could do with a bit of an update but apart from that we enjoyed it, great views We was in premium rooms and they are very spacious and clean so would suggest upgrading to these All in all we really enjoyed this hotel
Stayed 10 nights in Aug 2023

2/10

Do not even consider going to this hotel food is terrible,staff rude food freezing cold birds and fly,s everywhere nothing covered up
Stayed 11 nights in Jan 2024

2/10

Room smelt of sewage, as well as the hotel itself. Couldn’t have the window open as the smell was so bad, Derelict rooms, boarded up windows. Fan held together with tape. Bugs in the room. No air con 1 lift working Awful
Stayed 4 nights in Sep 2024

6/10

Stayed here for one night before we moved to another hotel. Bar and pool area is nice. Rooms are extremely dated with no air con. As I was checking out a father was at reception complaining water was running down the wall into a socket where his daughter was sleeping. Things got heated and the receptionist and father stepped outside to finish the conversation. Last I heard was the father telling the receptionist to take a step back and cool down. Glad to be out of there.
Stayed 1 night in Jul 2024

4/10

Outdated rooms, pool is cold, staff in reception wern't very helpful
Stayed 7 nights in Nov 2023

2/10

This hotel was extremely tired. I was not a tall representative of the photos shown in your Hotels.com listing. I’ve stayed at many hotels before using your service. This is my worst experience ever. I only stayed two days even though I had to pay for a week and booked somewhere else because it was just truly disgusting. It cost over €800 of wasted money never ever boo here
Stayed 7 nights in Jun 2024

4/10

The service was very bad.
Stayed 4 nights in Feb 2024

2/10

Cockroaches in the room, rude unhelpful staff, no onsite manager and despite approving a refund with me, they have not communicated this to Expedia so I still don't have my money back. AVOID THIS HOTEL!
Stayed 4 nights in Mar 2023

2/10

When we arrived after a 10 hours travel around 18:00 we wanted to get a shower but. O warm water. We informed the ”non customer oriented” man in the reception, and it was supposed to be fixed. We went out in the city and got back 21:30 and asked if we could take the shower no, he just said ”the personel stoped working at 21:00…. No shower then. The following day, we went to the beach and got back around17:00, the water was not fixed yet so no shower again…. Later at night we asked if it was possible to get a ”breakfast to go” for the next morning because we had to leave before 08:00 to catch our flight back home, he said the personel stoped working so no breakfast the second and last day. So we paid expensive money for getting only 50% of the paid breakfast and we was nit able to have a shower. He said in the phone that we would be compensated but we didnt see anything of that. The worst ever experienced hotelroom and stuff ever. Never again Hotels that I will stay here, never ever.
Stayed 2 nights in Feb 2025

2/10

Hotel was dirty, pools dirty, couldn’t get beds, food area had birds flying around, some staff were rude, all inclusive was shocking, we had to upgrade to all inclusive plus to be able to eat and drink, rooms need a good clean and a refurb, only 1 loft worked dieting our stay, it’s all stairs, no use of you have mobility issues or a pram, definitely would not return ..
Stayed 14 nights in Jul 2023