Hotel Cordial Mogán Playa

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Cordial Mogán Playa

2 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Front of property - evening/night
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby sitting area
Located close to Mogán Beach and Mogan Port, Hotel Cordial Mogán Playa provides a marina, a bowling alley, and 2 poolside bars. Adventurous travelers may like the scuba diving, mountain biking, and fitness classes at this hotel. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a free grocery shopping service and concerts and live shows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Hot Tub
  • Spa

Room options

Available filters for rooms
Showing 21 of 21 rooms

Junior Suite (2 Adults)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room (2 Adults)

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room (2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite (2 Adults + 1 Child)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room (2 Adults + 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

Honeymoon (2 Adults)

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Private rooftop hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room (2 Adults + 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
2 bathrooms
  • 77 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Family Room (2 Adults + 3 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
2 bathrooms
  • 77 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Family Room (3 Adults)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
2 bathrooms
  • 77 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Family Room (3 Adults + 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
2 bathrooms
  • 77 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Family Room (3 Adults + 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
2 bathrooms
  • 77 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Double Room (1 Adult + 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room (1 Adult + 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room (1 Adult + 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room (1 Adult + 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Pool View (1 Adult + 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Pool View (1 Adult + 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room (2 Adults + 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Shower/tub combination
2 bathrooms
  • 77 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

Double Room

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Avenida de los Marrero, 2, Playa de Mogán, Mogan, Gran Canaria, 35138

What's nearby

  • Mogán Beach - 7 min walk - 0.4 miles
  • Mogan Port - 10 min walk - 0.6 miles
  • Lago Taurito Water Park - 5 min drive - 2.6 miles
  • Playa del Cura - 6 min drive - 3.3 miles
  • Anfi Tauro Golf Course - 11 min drive - 5.4 miles

Getting around

  • Gran Canaria Airport (LPA) - 48 min drive

Restaurants

  • ‪Mogan Mar - ‬8 min walk
  • ‪La Linterna - ‬9 min walk
  • ‪Restaurante "Los Guayres - ‬7 min walk
  • ‪Tapas Tapas - ‬9 min walk
  • ‪Namaste Indian - ‬17 min walk

About this property

Hotel Cordial Mogán Playa

Upscale family-friendly hotel near Mogán Beach
Located close to Mogan Port and Lago Taurito Water Park, Hotel Cordial Mogán Playa provides a marina, a bowling alley, and 2 poolside bars. Adventurous travelers may like the scuba diving, mountain biking, and fitness classes at this hotel. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a free grocery shopping service and concerts and live shows.
Other perks include:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, an outdoor tennis court, and an electric car charging station
  • A vegetable garden, books, and tennis lessons on site
  • Guest reviews speak highly of the helpful staff
Room features
All 487 rooms feature comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Fataga
  • La Fula
  • La Sama
  • Los Guayres
  • Tamarona

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,951 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.16 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a smart-casual dress code during dinner at all dining venues. Sleeveless clothing, shorts, and beach sandals are not permitted.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cordial Mogán
Cordial Mogan Playa Hotel Puerto De Mogan
Cordial Mogan Playa Puerto De Mogan, Gran Canaria
Cordial Playa
Cordial Playa Hotel
Hotel Cordial
Hotel Cordial Mogán
Hotel Cordial Mogan Playa
Hotel Cordial Mogán Playa
Hotel Mogan Playa
Mogan Playa
Hotel Cordial Mogán Playa Mogan
Cordial Mogan Playa Mogan
Hotel Cordial Mogán Playa Hotel
Cordial Mogán Playa Mogan
Cordial Mogán Playa
Hotel Cordial Mogán Playa Mogan
Hotel Cordial Mogán Playa Hotel Mogan

Frequently asked questions

Does Hotel Cordial Mogán Playa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Cordial Mogán Playa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Cordial Mogán Playa?

Self parking is free at this property.

What time is check-in at Hotel Cordial Mogán Playa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cordial Mogán Playa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Cordial Mogán Playa located?

This family-friendly Mogan hotel is located near the beach, within a 15-minute walk of Mogán Beach and Mogan Port. Anfi Tauro Golf Course and Puerto Rico Beach are also within 9 mi (15 km).

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Reviews

Hotel Cordial Mogán Playa Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

8.8

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 621 out of 881 reviews
Rating 8 - Good. 228 out of 881 reviews
Rating 6 - Okay. 19 out of 881 reviews
Rating 4 - Poor. 10 out of 881 reviews
Rating 2 - Terrible. 3 out of 881 reviews

Reviews

10/10 Excellent

Þórey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel eith great attention to the details! We had a wonderful stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located hotel with very attentive staff and nice clean facilities.
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, enjoyed our stay, nice staff.
Stayed 6 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really enjoyable stay

We loved almost everything about this hotel - impressive lobby, amazing plants, friendly staff, beautiful Christmas decorations and fabulous breakfasts.
Stayed 3 nights in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property with good food

Well designed hotel with attractive grounds. Pool areas spacious with plenty of sun beds. Rooms large and comfortable. Staff all very pleasant and helpful. Don’t usually go half board as previous experiences have been bad, but decided to give it another try here - very impressed - good choices/variety and well cooked. Overall a great stay and would definitely return….
Stayed 7 nights in Jan 2025

10/10 Excellent

Watch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent a fantastic 5 days here in Sept 2024. The hotel really is fantastic. The spa (and treatments) is excellent. The two main pools are really big and the pool exercise and fashion shows were really good. The small shops in the hotel were great too. Food/restaurants were brilliant. I really can't recommend the Hotel Cordial Mogán Playa highly enough!
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher Gerard Stephen Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation in a very well run hotel with plenty of excellent facilities. Well trained staff who were always helpful and customers who were generally older generation and well behaved.
Stayed 7 nights in Feb 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the dining choices. Loved the lower Pool area ( immaculately maintained) and thought that the grounds( trees and plants were superb) and extremely pretty.
Stayed 7 nights in Sep 2022

10/10 Excellent

Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Variety of food for breakfast and dinner. Swimming pool and pool areas are nice. Bathroom in the room is outdated.
Stayed 6 nights in Sep 2022

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort

Happy in Hotel Cordial Mogan Playa.

Overall our stay was very good. The breakfasts were excellent- a wonderful selection of good quality food. We did not have evening meal. Everywhere was very clean and the gardens full of exotic plants. The rooms were spacious, but were dated and ready for redecoration. The bed linen was good, but the towels were well past their best. We were surprised by the fact that we had to pay for a safety deposit box, something not encountered before - another niggle! The pro exceeded the cons and we would return.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sibel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and cleaners were very friendly. Hotel was very clean apart from cat poo smell by the lifts which is not their fault as they look after the stray cats there. Hotel room was so lovely with balcony with green grass and facing the pool, I felt very lucky to have the room although I paid for the cheapest with Expedia Vitality discount. I enjoy sitting on the balcony reading as I like my space, felt perfect. My only dislike, and pet hate are buffets where people are fighting for the food. I went to the buffet helping my 80 year old mother that can not walk well or see well. People were pushing. I hated going to dinner and found myself regretting going half board. The restaurants by the beach are only 10 min walk with fresh fish and drinks and wonderful service. The hotel needs to do something about the buffet, one reason I would not go to that hotel again. But I would consider Cordial self catering apartments.
Stayed 8 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Stayed over the half term holiday. The main problem with the hotel is that it clearly struggles when it's full and the sun is out. The two swimming pools were saturated with people, sun beds parked very closely together and generally all occupied (or towelled) by 10.30am. Breakfast was a bit of a struggle with queues but settled down after 9.45am. We had minor gripes with the actual sun beds, which are plastic and difficult to adjust - I'd imagine they will upgrade these at some point. Also the mattress overlays were very grubby. Bar service was extremely hit and miss - some days it worked well, other days it would be exceptionally slow. Drinks are reasonably priced - around 4.50 euros for 400ml Tropicale beer.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location and everything about it is as you would hope for a Spanish 4 star. Clean, other guests pleasant, great gardens, polite and helpful staff. The buffet food is excellent. The chefs were always happy to cook steaks/tuna/swordfish/lamb to order on the grill while you watch so it’s cooked to suit your personal preference. The weather was perfect every day and the sea temperature ideal. We didn’t stay by the pool during the day, preferring the local beach or a ferry trip to the next bay. We always swam at about 6 30pm and loved the still very warm evening sun. The room was not state of the art but well maintained and beds comfortable. It’s a great 4 star hotel
Stayed 7 nights in Apr 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from an 8-night stay at this hotel and it was absolutely amazing. We arrived late in the evening, just 15 min before the restaurant was about to close. The lady at the reception (Rachel) was very polite, professional and helpful. She informed us that we could still go and have our dinner in the restaurant which was very much appreciated after a whole day travelling. I asked in advance for a quiet room on a high floor and we were given an amazing room in block 4 on the 4th floor. The room was spacious, nicely decorated, quiet and with a beautiful view of the adults pool. The ladies cleaning the rooms did a fantastic job and they were always polite and with a smile on their faces. The reception area and the hotel grounds including the pool area were impressive and beautifully surrounded by palm trees and other plants. We booked half board and we thoroughly enjoyed the variety of food we had at breakfast and dinner. The hotel is conveniently located within 10 min walk from the beautiful marina and the beach. Overall, this is a luxurious hotel which felt more like a 5-star. All hotel facilities and the customer service were exceptional.
Stayed 8 nights in Jul 2024

4/10 Poor

Ottavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bello, pieno di verde internamente e stanze confortevoli. Putroppo le stanze esposte a nord sono poco illuminate e le piscine frequentate da famiglie sono rumorosissime, impossibile riposare di pomeriggio. La sera volumi alti dei locali nei dintorni. Inoltre per mangiare "alla carta" si spende 30 EUR a testa + bere. Non c'è nemmeno la possibilità di scegliere stanza a sud o nord. Puerto Mogan sembrava piu tranquillo e piu spazioso.
Stayed 11 nights in Sep 2025

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
Sehr empfehlenswertes Hotel
Stayed 10 nights in Aug 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant Hotel . The restaurant by the pool was excellent, food so delicious.
Stayed 8 nights in Aug 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream. It has everything you can wish for located in a paradise resort. The botanical garden is in itself a marvel surrounding the various swimming pools. There is a gym, bowling alley, diving club, tennis, billiard, hiking on the hill at the back of the hotel with exceptional views. The breakfast buffet is diverse, fresh and even has a gluten free/vegan option with various smoothies. It is close to the beach where you can snorkel among coloured fish in the beautiful Puerto de Mogan. There is entertainment in the evening and various restaurants in the hotel itself. The rooms are very comfortable and spacious with courtyards that have waterfalls, beautiful trees & flowers. The staff are very friendly and professional and you even have free indoor parking. I would definitely recommend this hotel to friends and family as the best hotel on the island.
Beach
Breakfast with a view to a waterfall
One of the swimming pools
Puerto de Mogan
Stayed 4 nights in Jul 2025

10/10 Excellent

PASCAL

Liked: Cleanliness, staff & service
Très joli établissement, verdoyant, bien placé, petit déjeuner garnis et complet . Belle piscine . Nous avons passé un très agréable sejour en famille .
Stayed 6 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, photos don't do it justice. There are over 450 species of plants, there is so much to look at. Every day you find a new beautiful plant that you hadn't seen previously. Rooms are super spacious, cleaning was fabulous. Breakfast had loads of choice. Animation team were great and really looked after the kids and made the adults feel involved too. Personally I wish there was more on for adults, more activities and the evening entertainment ended quite early. I would recommend going during their fiesta del Carmen last week of July and first week of August - you get to experience the local culture. Tourist tended to be more Spanish than English which I hadn't experienced before at other canary island hotels. Bowling is fantastic too, make use of it. A shame the spa isn't included as part of the price
Stayed 10 nights in Jul 2025

10/10 Excellent

Enri-K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel, entertainment was amazing. Not enough personnel, but service from ones there was truly amazing.
Stayed 5 nights in Jun 2025

8/10 Good

Danielle Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some of the hotel is a bit dated but staff are so lovely and architecture is beautiful. buffet breakfast is so worth it 10/10. bit of construction going on near the property. bus stop nearby and beach/restaurants in mogan are very close, cutest little town for a chilled getaway with great food!!
Stayed 5 nights in Jun 2025

8/10 Good

Peter David

Liked: Staff & service, amenities, property conditions & facilities
Great location - just a short walk to restaurants, beach & harbour. Hotel generally well kept, good size rooms, with balcony (we were in a pool view) It’s large property amongst tropical gardens - you could almost get lost walking around! Plenty of facilities, more than we would need. Breakfast was very good, the choice was vast and fresh. (We did have dinner there so can’t comment) The staff are friendly and helpful. Great stay with friends.
Lobby/reception area
Pool view
Stayed 5 nights in May 2025

10/10 Excellent

SAULO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Hotel é incrível, a localização é excelente, o cafe da manhã é perfeito, o jantar também foi de alta qualidade com grandes variedades. O Hotel no geral é muito limpo e organizado. A limpeza diária dos quartos precisa melhorar, estivemos no Hotel por 6 dias e infelizmente a limpeza dos quartos deixava a desejar, chão empoeirado e xícaras de cafe deixadas sujas. Mas no geral o hotel é excelente.
Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design. Awesome flora and fauna throughout. Superb dining. A special place.
Stayed 5 nights in Mar 2025