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Sheraton Grande Ocean Resort

4.5 star property
Luxury resort with 7 restaurants connected to the convention center in Miyazaki

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Photo gallery for Sheraton Grande Ocean Resort

Hot springs
2 bars/lounges
View from property
Golf
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Twin Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Sea view
  • 71 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner | Premium bedding, in-room safe, iron/ironing board, free WiFi

Double Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Sea view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Multiple Beds, Non-smoking

Deluxe Quadruple Room, Multiple Beds, Non-smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Quadruple Room, Multiple Beds, Non-smoking

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • Ocean view
  • 112 sq m
  • Sleeps 10
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, 1 Bedroom, Non Smoking (Kings)

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 109 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • Ocean view
  • 169 sq m
  • Sleeps 10
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Corner Fourth, Multiple Beds, Non-smoking

Corner Fourth, Multiple Beds, Non-smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Fourth, Multiple Beds, Non-smoking

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Coffee/tea maker
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 109 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Royal Suite, Non Smoking (Club Floor)

Highlights

Air conditioning
TV
2 bedrooms
Premium bedding
Hair dryer
2 bathrooms
Shower/tub combination
Bidet
  • Ocean view
  • 300 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • Ocean view
  • 109 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Style Family Suite Non-Smoking

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Partial ocean view
  • 100 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Double Room, 1 King Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Quadruple Room, Non Smoking

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Coffee/tea maker
  • Ocean view
  • 71 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 8
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite, Non Smoking, Executive Level

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 109 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • Sea view
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • Sea view
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Single Room, Non Smoking

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Coffee/tea maker
  • Ocean view
  • 35 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese and Western Style Family Suite , Non smoking

Highlights

Separate sitting area
Air conditioning
TV
2 bedrooms
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • Ocean view
  • 146 sq m
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Economy Double, Non-smoking

Economy Double, Non-smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Economy Double, Non-smoking

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Triple Room, Ocean View

Club Triple Room, Ocean View | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Triple Room, Ocean View

Highlights

Air conditioning
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Shower/tub combination
Bidet
Electric kettle
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Royal Japanese Style Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
TV
2 bedrooms
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • Ocean view
  • 176 sq m
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level | Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Club Lounge
TV
Separate bedroom
Premium bedding
Hair dryer
Shower/tub combination
Bidet
  • Ocean view
  • 109 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545

What's nearby

  • Phoenix Seagaia Resort - 1 min walk - 0.1 miles
  • Florante Miyazaki - 7 min walk - 0.4 miles
  • Tom Watson Golf Course - 11 min walk - 0.6 miles
  • Phoenix Country Club - 4 min drive - 1.2 miles
  • Aeon Mall Miyazaki - 6 min drive - 3.4 miles

Getting around

  • Miyazaki Station - 21 min drive
  • Miyazaki Airport (KMI) - 28 min drive

Restaurants

  • ‪パインテラス - ‬11 min walk
  • ‪風待ちテラス - ‬1 min walk
  • ‪英国式庭園 - ‬3 min drive
  • ‪セプト クルール - ‬4 min drive
  • ‪ぽっくる農園 - ‬3 min drive

About this property

Sheraton Grande Ocean Resort

Luxury family-friendly resort near Phoenix Seagaia Resort
At Sheraton Grande Ocean Resort, you can look forward to a golf course, an indoor public bath (no minerals), and a grocery/convenience store. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. For some rest and relaxation, visit the 3 hot springs or hot tub, and indulge in a massage, a body treatment, or aromatherapy. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like horseback riding. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a shopping mall on site.
Other perks at this resort include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • 3 indoor tennis courts, a roundtrip airport shuttle (surcharge), and a children's club (surcharge)
  • Guest reviews speak highly of the first-rate property condition
Room features
All 734 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Shared bathrooms with bidets and shower/tub combinations
  • TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ristorante ARCO
  • ガーデンビュッフェ「パインテラス」
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」
  • 米九（こめきゅう）

Things to do

  • 10 outdoor tennis courts
  • 3 hot springs
  • 3 indoor tennis courts
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway rentals/tours
  • Shopping mall
  • Tennis lessons

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • 3 hot springs
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa open select days
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6, 2025. 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Frequently asked questions

Does Sheraton Grande Ocean Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Sheraton Grande Ocean Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grande Ocean Resort?

Self parking is free at this property.

What time is check-in at Sheraton Grande Ocean Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Grande Ocean Resort?

Check-out is at 11 AM.

Does Sheraton Grande Ocean Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sheraton Grande Ocean Resort located?

This family-friendly Miyazaki resort is located by the ocean, within 1 mi (2 km) of Phoenix Seagaia Resort, Florante Miyazaki, and Phoenix Country Club. Tom Watson Golf Course and Eda Shrine are also within 1 mi (2 km).

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Sheraton Grande Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 66 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Excellent hotel service Nice environment and ambiance
Stayed 2 nights in Mar 2025

10/10

There are so many facilities for your choice like onsen, golf, running, Bicycling.
Stayed 2 nights in Apr 2025

10/10

Very nice Onsen
Stayed 1 night in Mar 2025

10/10

The best experience do far in Japan
Stayed 1 night in Apr 2025

10/10

Great views, lots of stores and restaurants on site. The onsen was great and overall very relaxing experience.
Stayed 2 nights in Feb 2025

10/10

We stayed here with our two year old and four month old. Excellent view from the ocean-facing room and very family friendly. The room was very comfortable and the restaurants in the hotel were good. There’s bike hire available for the kids and a very clean indoor pool (outdoor pool closed when we visited as it was winter)
Stayed 2 nights in Mar 2025

10/10

Very nice place to live. Friendly and professional front desk people. Great food choices.
Stayed 4 nights in Feb 2025

10/10

good
Stayed 2 nights in Mar 2025

8/10

Good
Stayed 1 night in Mar 2025

10/10

Good
Stayed 1 night in Feb 2025

10/10

It is a nice place with indoor and open air hot spring for relaxation. Excellent service. They provided delicious and fresh meal. I can enjoy my holiday with my friends in a quite and comfortable place.
Stayed 1 night in Dec 2024

6/10

Given that we had 2 children (stayed for free), no towels were provided for them and water was only provided for paying adults. Quite disappointed with this as it is a 4 star hotel. Onsen is good but far from room. Breakfast buffet spread at pine terrace is good.
Stayed 1 night in Dec 2024

8/10

Great hotel with a great ocean view and onsen on site. Only issues I had were the following: if you don't rent or own a car, getting around will be somewhat inconvenient unless you're willing to shill out taxi fees. Restaurant was good but most restaurants in the hotel were fairly steep for a rural area of Japan. The onsen was great but there were spider webs all over the ceiling which was off-putting. The bedding sheets and pillow were lackluster for a hotel of this scale. Overall though, I'd still visit again.
Stayed 3 nights in Dec 2024

6/10

Wh chose this hotel as it had a pool. When we got to the hotel they informed us that there only was one indoor pool and it was in the club/gym that had an age limit of 15 years old. That meaning our kids could not use it. Other activities were really hard to book, eg. the tennis courts were all booked foe a tournament. The room was very big and nice, however outdated. Buffet was OK . Nice outdoor area where you could grill marshmallows. Nice onsen.
Stayed 1 night in Oct 2024

2/10

Please avoid this hotel if possible, I would like to give 0 star if possible. Very disappointing. It doesn’t feel like you are visiting one of the Japan’s hotel. 1) when I check in to the room, I noticed some blood around the bathtub area. After called room service, they just send someone here to wipe it off with a towel. No apologies or any kind of explanation. 2) the Onsens are far away from the building. Extremely inconvenient in the winter times. The Onsen facilities are dirty and unorganized. I see a family with young kids dip into the water without any pre-clean. No staff around to keep everything clean and organized. 3) no customer service, staff is cold and looks like they don’t even care if you are there or not. They don’t care about your visit. 4) can’t call a taxi for you. When I check out, I asked to call a taxi, they explained to me that they can’t call taxi. All you can do is wait till there is one come in randomly. I waited 30 mins in the cold and windy weather. No taxi came, I ended up with taking bus with 2 huge luggage. The entire visit is way over just disappointed, almost to a level that’s regrettable/horrible. I feel like escaped from Miyazaki. Don’t get me wrong, Miyazaki is a beautiful city with amazing ocean and forests view. Just avoid this hotel then you should be fine. Forget to mention the food is horrible. Half board is definitely a rip off.
Stayed 1 night in Feb 2025

8/10

Exterior and interior can do some refresh but room space is sufficient and ocean view is amazing. The room smells abit musty when first enter but some perfume can help
Stayed 2 nights in May 2025

8/10

コスパ
Stayed 1 night in May 2025

10/10

良かったです
Stayed 2 nights in May 2025

10/10

昔からの憧れのホテルです。 やっと念願の叶いました。 やはり素晴らしいホテルでした。 綺麗＆食事も豊富😋 とても楽しい家族旅行でした。 こんな凄いホテルと孫達が大はしゃぎでした。 私も嬉しかったです。
Stayed 2 nights in May 2025

10/10

スタッフの方々が私たち目線の親切な接客をしてくださったことで思わず微笑んでしまうようなとても心地の良い時間を過ごすことができました。 宮崎に宿泊の際はまた泊まらせていただきたいくらい素敵なホテルでした。
Stayed 2 nights in May 2025

10/10

温泉が広くて最高でした バイキングも美味しいです
Stayed 2 nights in May 2025

10/10

温泉は小さく子供は喜ぶものではなかったけど、トータルで満足でした
Stayed 1 night in May 2025

10/10

とにかく楽しめる施設！滞在時間は短かったけど、温泉もおみやげも朝食もとてもよかったです。ぜひ、この施設を目的にまた遊びに行きたいと思います
Stayed 1 night in May 2025

10/10

ご飯が美味しい、
Stayed 2 nights in May 2025

10/10

朝食のレストランを複数から選べて、どれも美味しかったです。
Stayed 2 nights in May 2025