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Surfside Beach Resort by Counts - Oakes Resort Properties

3.5 star property
On private beach with outdoor pool, near Silver Sands Premium Outlets

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Photo gallery for Surfside Beach Resort by Counts - Oakes Resort Properties

2 Bedroom, Partial View | View from room
Property grounds
Three Bedroom Three Bath | View from room
Non-Gulf View King Studio | Private kitchen | Microwave, coffee/tea maker
Outdoor spa tub

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Spa
  • On private beach
  • Hot Tub

Room options

Similar properties

Exterior

Surfside Resort

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 78 reviews
Surfside Resort

About the neighborhood

Map
1096 Scenic Gulf Dr, Miramar Beach, Miramar Beach, FL, 32550

What's nearby

  • Miramar Beach - 2 min walk - 0.1 miles
  • Golf Course At Seascape Resort - 10 min walk - 0.5 miles
  • Silver Sands Premium Outlets - 19 min walk - 1.0 mile
  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 4 min drive - 2.6 miles
  • Baytowne Wharf - 13 min drive - 4.3 miles

Getting around

  • Northwest Florida Regional Airport (VPS) - 35 min drive

Restaurants

  • ‪Pompano Joe's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Circle K - ‬20 min walk
  • ‪Whale's Tail At Seascape - ‬7 min walk

About this property

Surfside Beach Resort by Counts - Oakes Resort Properties

Hotel near Miramar Beach
Located close to Silver Sands Premium Outlets, Surfside Beach Resort by Counts - Oakes Resort Properties provides a poolside bar, laundry facilities, and a gym. This hotel is a great place to bask in the sun with a private beach and sun loungers. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a sports massage, a body wrap, or a facial. Be sure to enjoy a meal at Royal Palm Grille, the on-site steakhouse. Enjoy onsite activities like volleyball and basketball. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Tennis courts, smoke-free premises, and an elevator
  • Wedding services and a 24-hour front desk
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Surfside Beach Resort by Counts - Oakes Resort Properties feature thoughtful touches such as furnished balconies and air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • TVs with cable channels and DVD players
  • Microwaves, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar
  • A restaurant

Restaurants on site

  • Royal Palm Grille

Things to do

  • 2 hot tubs
  • Basketball
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • DVD player
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • No housekeeping service
  • Wedding services

Outdoors

  • Beach loungers
  • On a private beach

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 25

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
7 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Breakage deposit: USD 750 per stay (for guests under 25 years old)
  • Spring Break deposit: USD 750 per stay for guests under 25 years old staying between 24 February - 06 April
  • Resort fee: 10 percent of room rate
The resort fee includes:
  • Beach access
  • Fitness center access
  • Laundry facilities
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 160.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Surfside Beach Miramar Beach
Surfside Beach Resort Miramar Beach
Surfside Beach Counts-Oakes Properties Miramar Beach
Surfside Beach Counts-Oakes Properties
Surfside Beach Resort Counts-Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts-Oakes Resort Properties Destin
Surfside Beach Resort
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts - Oakes Resort Properties Hotel

Frequently asked questions

Does Surfside Beach Resort by Counts - Oakes Resort Properties have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Surfside Beach Resort by Counts - Oakes Resort Properties pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Surfside Beach Resort by Counts - Oakes Resort Properties?

Check-in begins at 4 PM.

What time is check-out at Surfside Beach Resort by Counts - Oakes Resort Properties?

Check-out is at 10 AM.

Where is Surfside Beach Resort by Counts - Oakes Resort Properties located?

Nestled on the beach, this Miramar Beach hotel is within 1 mi (2 km) of Miramar Beach and Silver Sands Premium Outlets. Golf Course At Seascape Resort and The Emerald Sanctuary are also within 1 mi (2 km).

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Surfside Beach Resort by Counts - Oakes Resort Properties Reviews

Reviews

6.2
Rating 10 - Excellent. 25 out of 124 reviews
Rating 8 - Good. 25 out of 124 reviews
Rating 6 - Okay. 27 out of 124 reviews
Rating 4 - Poor. 29 out of 124 reviews
Rating 2 - Terrible. 18 out of 124 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10

Stayed 2 nights in Oct 2019

4/10

The room was not clean dirt under bed ..lights not working .. not what we was expecting for price we paid.. faucet leaking.. we have pictures of dirt under bed .. had maintenance fix light bulbs..sorry only telling the truth... God bless yall if you think this was normal....*
Stayed 4 nights in Jul 2019

8/10

Stayed 3 nights in Aug 2019

6/10

Very dated and very poorly kept common areas. Window shades were broken or missing. Light bulbs were burned out or did not work. Washer and dryer needs maintenance. Good location and loved that we had reserved chairs and umbrella.
Stayed 4 nights in Aug 2019

8/10

Super easy reservation and check in process. Very efficient! We came to to beach to be out and about, the room was perfect for what we needed!! The only thing I would have preferred different would have been a bit larger refrigerator. Would definitely recommend!!
Stayed 3 nights in Jul 2019

2/10

도착해서 주차증을 받았고 거기에 방번호가 있어습니다. 그러나 방의 비밀전호를 몰라 들어가지 못했습니다. 경비원에서 도움을 받아 어렵게 들어간 방. 호텔스닷컴 고객센터에 전화해서 비밀번호를 물어보니 그 방이 나의 방이 아니하고 했습니다. 우리는 새로운 방의 번호와 비밀번호를 받아 체크인했습니다 우리는 도착한지 세시간만에 우리의 방으로들어왔습니다. 객실은 결코 깨끗하지 않습니다 바닥은 모래로 가득햇고 화장실엔 쓰다가 걸어둔 수건이 걸려 있었습니다. 이층침대의 이불은 더러웟습니다. 베란다 역시 더러 웟습니다. 다시는 가고싶지 않은 리조트였습니다. I got a parking ticket when I arrived and I got a room number there. However, I could not enter the room's secret sign. A difficult room with help from a security guard. When I called the Hotels.com Customer Center and asked for a password, it wasn't my room. We checked in with a new room number and password. We entered our room three hours after arrival. The rooms are never clean. The floor was full of sand and the bathroom had a towel hanging from it. The bunk beds are dirty. The porch was also dirty. It was a resort I never wanted to go again.
Stayed 1 night in Aug 2019

10/10

Stayed 4 nights in Jul 2019

4/10

My mother and I rented a condo at surfside for a quick birthday trip. The room was tidy, however, there was a thick layer of dust on EVERYTHING made you feel like things were not very clean. The Condominium was okay, very run down. the pool area was not very impressive and VERY rundown. The best part of staying here was just not having to drag chairs back and forth from the beach everyday. We will not becoming back.
Stayed 4 nights in Jul 2019

2/10

Booked and 2 hours later noticed the cleaning fee. I called the management company and they would not let me cancel with a refund.. turned out I had a change in plans and didn’t stay at all.. I asked if I can at least have the cleaning fee refunded and they refused. I can’t speak for the room but, the service was poor.
Stayed 1 night in Jul 2019

4/10

Having to pay an additional $435 just to get my room assignment was not what I paid for. Also having no services; cleaning and maintenance, etc. in a room that Motel 6 would consider a fixer upper also was not what I paid for either. Either advertise the true price correctly or work with property owners to manage the expectations.
Stayed 7 nights in Jul 2019

10/10

Great place to stay. Convenient location. Walk across the street to the beach.
Stayed 7 nights in Jul 2019

6/10

Took them a day to give us the reast bands for the pool. It was hot in the room. Their air condition didn't work well. The room was not well cleaned, towels had hair from other people, not well mopped. The room was outdated. One lamp didn't work, 2 broken chairs in the balcony. I really felt disappointed of this room i feel like i payed too much for what we went through.
Stayed 3 nights in Jun 2019

8/10

Stayed 3 nights in Jun 2019

4/10

The room was dirty, TV didn't work , master bed was broken and the owner wouldn't discount the first night stay.
Stayed 3 nights in May 2019

8/10

Stayed 3 nights in Apr 2019

10/10

Stayed 3 nights in Apr 2019

8/10

The resort it’s self was great, but our room was dirty. A lot of dust, dirty pillows, trash under the bed, stuff splattered on the walls, the showers were kind of gross. The washing machine didn’t work and when we ran the dishwasher it smelled really bad. What is the cleaning fee for?
Stayed 3 nights in Apr 2019

2/10

Reservation # 319308 Itin: 155636277217 To whom it may concern: I am to inform you of my complete dissatisfaction with this property and lack of proper disclosure at the time of booking which in fact has cause us a great hardship during our vacation. Problems are as follows: 1- the room is located directly cross the gym and adjacent to the entrance to the tennis / basket ball court and rec area. The number of guest using that area is overwhelming and it was a constant traffic day and night specially kids bouncing balls in the hallway on the way in or outside of the court up to midnight. 2- room located directly cross from the parking garage and constant slamming of the doors and remote locking or unlocking the cars was a constant beeping into our ears day and night. 3- the construction of this building is very poorly done as there absolutely no insulation for sounds barrier we could hear every conversation clearly going through the hallways and also our next room neighbor which was very disturbing hearing every detail so clearly and our concern of them hearing our conversation so clearly. No privacy at all. 4- we have included some photo showing of how this impacted us. The sounds and constant traffic with activities all over with, Bouncing balls/ cars/ kids running it is unbelievably painful
Stayed 5 nights in Mar 2019

2/10

Upon arrival the condo smells, cigarette butts are all over the patio and one night into our stay we return to our room at midnight to the ceiling pouring water. Water was leaking throughout the whole kitchen and living room. Food was ruined, electronics were wet and there is no available front desk staff after a certain time. Security was called and even the security guard didn’t know what to to. We had to clean the mess up ourselves and wait for maintenance to figure out what the issue was. Count-Oakes Property management was not available to help, which is who we booked the room through. Hotels.com could have spat in our faces and it would have been better than the way we were treated. We were basically told to deal with it. To deal with dirty water leaking throughout our condo’s kitchen and living room. The next morning maintenance cleaned up our room after telling us they PEAKED INTO OUR ROOM all night long while we barely slept in those conditions. Talk about creepy. Very unhappy with how this weekend turned out and the response I’ve received from Hotels.com and Count-Oakes Property Management. Would like a full refund for our stay as it was quite traumatic.
Stayed 3 nights in Mar 2019

10/10

Stayed 3 nights in Mar 2019

4/10

The property was spacious, clean, well decorated, with a great view of the beach. I did not like the check-in process. There is not a lobby. A property manager has to be contacted and a meeting arranged. Cribs are available but you have to contact a 3rd party.
Stayed 6 nights in Feb 2019

6/10

Very good Location, had to meet mgmt to get packet to checkin, quite confusing, ther was no layout of Hi-Rise apts so difficult to find things, hot tub not working and room layout not very good
Stayed 1 night in Feb 2019

10/10

Stayed 4 nights in Feb 2019

2/10

The room looked like a college dorm room, smaller than a regular hotel room. There was no kitchenette or living area so I hardly call this a condo. Our tv went, they couldn’t fix it, brought another tv up and couldn’t get it to work then only discounted us $30 for the inconvenience. We will never stay there again nor will we recommend it to anyone.
Stayed 2 nights in Oct 2018

2/10

When we get to the place they charged both rooms an additional $430 +\- for “resort” fees they say you don’t see in the fine print on hotels.com. We were out of time and nowhere to go so we stayed the one night. We were also told we would get up to $250 per room back and 3 week’s later we haven’t seen the money. When I call them they give me excuses. A complete ripoff!
Stayed 1 night in Sep 2018