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Minneapolis Marriott City Center

4.0 star property
Travelers stay active in the 24-hour gym, savor breakfast at Aurora restaurant, and discover downtown Minneapolis from this centrally located hotel

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View from property - Minneapolis Marriott City Center (Minneapolis)
Premium bedding, desk, laptop workspace, blackout drapes - Minneapolis Marriott City Center (Minneapolis)
Exterior - Minneapolis Marriott City Center (Minneapolis)
Meeting facility - Minneapolis Marriott City Center (Minneapolis)
Bar (on property) - Minneapolis Marriott City Center (Minneapolis)
The Minneapolis Marriott City Center, near Nicollet Mall, offers WiFi in public areas, a 24-hour fitness center, and a business center. Guests enjoy American cuisine at the on-site restaurant Aurora, and the staff consistently earns praise from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Corner

Premium bedding, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed, Corner

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed - double
Premium bedding
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Sofa bed
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed - double
Premium bedding
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Smart TV
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout drapes

Superior Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Downtown Minneapolis, a neighborhood in Minneapolis, Minneapolis Marriott City Center is in the entertainment district and near a metro station. Target Center and Orpheum Theatre are cultural highlights, and travelers looking to shop may want to visit Nicollet Mall and Mall of America. Looking to enjoy an event or a game? See what's going on at Target Field or U.S. Bank Stadium. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snow tubing. Visit our Minneapolis travel guide
Map
30 South 7th Street, Minneapolis, MN, 55402

What's nearby

  • Bob Dylan mural on Hennepin in Minneapolis Minnesota.
    Nicollet Mall
    1 min walk - 0.0 miles
  • Going to see a play.
    Orpheum Theatre
    3 min walk - 0.2 miles
  • Target Field was the 3rd MLB stadium that I have visited. The weather was pretty cloudy, but it was a nice stadium nevertheless.
    Target Field
    6 min walk - 0.4 miles
  • 0_16160
    Minneapolis Convention Center
    11 min walk - 0.6 miles
  • Target Center
    3 min walk - 0.2 miles

Getting around

  • Warehouse - Hennepin Station
    4 min walk
  • Fridley Station
    12 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP)
    17 min drive

Restaurants

  • Tom's Watch Bar
    2 min walk
  • The Depot Tavern
    2 min walk
  • Lyon's Pub
    4 min walk
  • The Oceanaire Seafood Room
    3 min walk
  • wood + paddle
    1 min walk

About this property

Minneapolis Marriott City Center

Upscale hotel near Nicollet Mall
Located close to Target Center and Orpheum Theatre, Minneapolis Marriott City Center provides a hair salon, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, Aurora, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and concierge services
  • A TV in the lobby, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 585 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch Smart TVs with premium channels
  • Separate sitting areas, cribs/infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aurora

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • 425,814 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 150 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 32 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Minneapolis City Center
Marriott Minneapolis City Center
Minneapolis City Center Marriott
Marriott Minneapolis City Hotel Minneapolis
Minneapolis Marriott City Center Hotel
Marriott Minneapolis City Center Hotel
Marriott City Center Hotel
Marriott City Center
Marriott Minneapolis City Hotel
Minneapolis Marriott City Center Hotel
Minneapolis Marriott City Center Minneapolis
Minneapolis Marriott City Center Hotel Minneapolis

Frequently asked questions

Is Minneapolis Marriott City Center pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 150 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 32 per day.

What time is check-in at Minneapolis Marriott City Center?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Minneapolis Marriott City Center?

Check-out is at noon.

Where is Minneapolis Marriott City Center located?

Located in Downtown Minneapolis, this hotel is within a 5-minute walk of Nicollet Mall and Target Center. Orpheum Theatre and Target Field are also within 10 minutes. Warehouse - Hennepin Station and Nicollet Mall Station are within a 5-minute walk.

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Reviews

Minneapolis Marriott City Center Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, rooms were clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this Marriott at least five or six times and as always I had a comfortable stay. The location is terrific, rooms are relatively big and clean, the hotel gym is above average, and the staff there is always friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff great, great food
Stayed 3 nights in Dec 2025

10/10 Excellent

Alysia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! Each one kind and helpful. From the door man who walked us through the city center to show us Tom’s Watch Bar to the front desk staff who patiently answered all our questions. I would definitely stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Noah

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and room! I loved my view and close proximity to the Target Center
Stayed 3 nights in Dec 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was very attentive
Stayed 1 night in Nov 2025

10/10 Excellent

Mycah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from all staff. The people were all kind and friendly! Such a joy to be around! I will be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Clean room Nice staff
Stayed 4 nights in Oct 2025

6/10 Okay

Eric

Liked: Cleanliness, amenities
Room was clean and view was nice. The only problem was the loud vents clicking on and off every time the heat turned on. Made it very difficult to sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

Great hotel. We stayed for the weekend to celebrate our wedding anniversary. Not only were they very nice, but to celebrate us they sent complimentary wine and cookies to our room. They also accommodated our dog last minute, which we were incredibly grateful for.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY FRIENDLY STAFF! Extremely Clean! Quiet and perfect location!!
Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early access to nice rooms in downtown Minneapolis. 15 minute walk to US Bank Stadium, and to river park
Stayed 1 night in Oct 2025

8/10 Good

Jacylyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel stay overall and convenient for attending Vikings game. Some people commented about unsafe street and complicated checkin but this is a downtown city hotel so nothing was unexpected from our perspective. Loved that we could walk to different areas and the game. Room was clean and comfortable although slightly more simple than some other Marriott’s we stayed in. Overall I’d recommend especially as the price was reasonable
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
This property was very clean decent price and very convenient for us and the weekend we had planed
Stayed 1 night in Apr 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful and the staff was friendly. The valet service was excellent and the beds were comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfort, service
Stayed 7 nights in May 2025

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and friendly. I
Stayed 7 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times celebrating things and we love staying here. Staff is friendly, rooms are alway clean, and beds are comfy.
Stayed 1 night in Feb 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent! Easy walking.
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for the nightly rate. Wish they had free breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. Very modern
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
My room had sn excellent downtown view from the 25th floor. Don't know if all the rooms are this way but I'll stay here again and try
Stayed 1 night in Aug 2025

8/10 Good

Dr. Tammi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself was beautiful, and the room was absolutely stunning. However, there were a few service-related issues that took away from the overall experience. The room was stocked with only two bath towels and two washcloths, which felt limited for an executive suite. Check-in was inconsistent and disappointing. As new Marriott Bonvoy members, we were looking forward to learning more about the property. The group ahead of us received detailed information about the hotel, restaurants, bars, hours, and checkout. When it was our turn, the agent was very brief and offered no information at all. When I asked questions, she simply pointed in the direction of the bar without explanation. I also asked that our Marriott Bonvoy points be entered and was told they were, but they were not reflected on our account. Additionally, we were never informed that our room included breakfast, so we missed out on that benefit entirely. We had reserved an Executive Suite with a city view, and while the room itself met expectations, the lack of communication and uneven customer service made the stay not at the level than it should have been.
Stayed 1 night in Jan 2026