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Crowne Plaza Minneapolis West by IHG

3.5 star property
Guests can unwind with Pilates classes or challenge friends to a match on one of two outdoor tennis courts for racquetball and squash

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Photo gallery for Crowne Plaza Minneapolis West by IHG

Exterior - Crowne Plaza Minneapolis West by IHG (Plymouth)
Exterior - Crowne Plaza Minneapolis West by IHG (Plymouth)
Daily full breakfast for a fee - Crowne Plaza Minneapolis West by IHG (Plymouth)
Exterior - Crowne Plaza Minneapolis West by IHG (Plymouth)
Exterior - Crowne Plaza Minneapolis West by IHG (Plymouth)
Travelers relax at Crowne Plaza Minneapolis West with deep-tissue massages and facials at the onsite Spa at Plymouth Creek. Creekside Cafe and Lounge serves breakfast and dinner with garden views from the patio. Enjoy free in-room WiFi and an arcade/game room for entertainment.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | Premium bedding, desk, laptop workspace, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, desk, laptop workspace, soundproofing

Presidential Suite, 1 King Bed

  • 158 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Plymouth, Crowne Plaza Minneapolis West by IHG is in the business district. Travelers eager for a bit of culture can stop by Target Center, while those wishing to experience the area's natural beauty can explore Mississippi River and Lake Minnetonka. Looking to enjoy an event or a game? See what's going on at Target Field or U.S. Bank Stadium. Visit our Plymouth travel guide
Map
3131 Campus Drive, Plymouth, MN, 55441

What's nearby

  • Target Field
    Target Field
    14 min drive - 13.3 miles
  • Flags Flying by U.S. Bank Stadium
    U.S. Bank Stadium
    17 min drive - 15.8 miles
  • Mall of America
    Mall of America
    23 min drive - 24.1 miles
  • Plymouth Playhouse
    1 min drive - 0.7 miles
  • Sky Zone Indoor Trampoline Park
    2 min drive - 1.1 miles

Getting around

  • Fridley Station
    21 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP)
    32 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Cowboy Jack's
    4 min drive
  • Perkins American Food Co.
    3 min drive
  • Sunshine Factory Bar & Grill
    2 min drive
  • McDonald's
    11 min walk

About this property

Crowne Plaza Minneapolis West by IHG

Hotel in the business district
Take advantage of a free manager's reception, a terrace, and a garden at Crowne Plaza Minneapolis West by IHG. Treat yourself to a hot stone massage, aromatherapy, or a body wrap at Spa at Plymouth Creek, the onsite spa. The on-site American cuisine restaurant, Creekside Cafe and Lounge, offers breakfast, brunch, lunch, dinner, and garden views. The health club offers Pilates classes and fitness classes; other things to do include racquetball/squash, volleyball, and basketball. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), 2 outdoor tennis courts, and express check-out
  • Express check-in, smoke-free premises, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 243 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Minneapolis West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Crowne Plaza Minneapolis West by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Minneapolis West by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Minneapolis West by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Minneapolis West by IHG located?

Situated in the business district, this spa hotel is within 1 mi (2 km) of Abbott Northwestern - WestHealth and Plymouth Playhouse. Sky Zone Indoor Trampoline Park and Plymouth Ice Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Minneapolis West by IHG Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 484 out of 999 reviews
Rating 8 - Good. 285 out of 999 reviews
Rating 6 - Okay. 110 out of 999 reviews
Rating 4 - Poor. 66 out of 999 reviews
Rating 2 - Terrible. 54 out of 999 reviews

Reviews

Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,quiet,clean room..Wonderful staff..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh buffet with service. Parking was to the side and a 3 min walk
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gabrielle Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & large. Plenty of meeting rooms available for our group.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real complaint is that the common areas were exceptionally cold all weekend. Staff was great.
Europa Room stage.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice quiet place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable and quiet stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

lynne

Clean room, good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and fresh food. The beds are very comfortable. We try to stay here whenevef we are in the area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff were friendly and accommodating, and would stay there again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good proximity to all the Minneapolis things we wanted to see! We really enjoyed the hot tub and pool after long days of sight seeing, and the bar staff was particularly wonderful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor, beautiful walking trail behind the hotel, delicious full breakfast. Breakfast staff was outstanding and welcoming. Rooms and facilities were very clean and the setting was quiet.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christiana

Liked: Cleanliness, amenities, property conditions & facilities
Not so friendly staff. However, it’s a good place to stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, big hotel, a lot of guest and it was still quiet
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
The room was almost perfect. The toilet would leak down and refill constantly. We were so exhausted that we never reported it, just kept the bathroom door closed all night. Staff was amazing, especially Rafeal. He.d deserves a raise!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities
Such an amazing hotel. It by far took my breath away at the quality for the price. Once we got settled in the room, we started to adventure around to discover all it provides. From the athletic club, lavish pool & hot tub, work out room, sauna & the option for spa services, we were blown away. I booked the king executive suite, I felt like a princess in there. The king size bed felt like an actual cloud, the furniture was so pretty and chic. My kids enjoyed the arcade room a lot. Make sure to have extra cash. lol. I will say the one downfall of the whole stay was that we couldn’t stay another night. Haha. I highly recommend paying for the breakfast buffet option when booking the room beforehand as they are only $5 for 2 breakfast vouchers. Oh, and the restaurant/bar is such a great place for adults to enjoy or the whole family to eat without having to DoorDash. I will 100% be coming back to this location. 10/10 hands down!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great breakfast. Bed was great stay here, anytime
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool is wonderful
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort

Great place to stay in Plymouth

Staying here for 4 nights with other family. We needed accessibility accommodations with rooms adjacent. Rafael at front desk was able to accommodate us. Property is located in quiet neighborhood adjacent to walking trails. Well maintained grounds n rooms are spacious. Good breakfast buffet. Excellent service by all staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds where very comfortable pillows are nice. They cleaned our room up. I thank your maid Service for that ,everyone at your front is very friendly. That’s why we love staying at this hotel every time we come to to see Twins or a concert just easy to get to the venues plus the shopping
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely acomendating. I arrived early at 11am and was able to check in at that time instead of 3pm. That was awesome. The hotel is large and was able to acomendate my aunts wedding.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Glaiza

Liked: Staff & service, amenities, property conditions & facilities
It was a quiet place to stay. Staff are very nice and friendly. Definitely will book this place again whenever we go down there.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing and attentive.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Clean and comfortable. Very nice Hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean facility.
Stayed 1 night in Aug 2024