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Hotel Green Plaza Joetsu

3.5 star property
Ski resort with 7 restaurants and a full-service spa

Choose dates to view prices

Hotel Green Plaza Joetsu, near Gala Yuzawa, offers indoor mineral hot springs, mini golf, and on-site shopping. Skiers can refuel at seven international restaurants after a day on the slopes, then recover with sauna sessions, sports massages, or aromatherapy treatments.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Breakfast available
  • Pool
  • Laundry

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Private bathroom
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room With Tatami Area

Family Room With Tatami Area | In-room safe, free WiFi, bed sheets

Family Room With Tatami Area

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Private bathroom
In-room safe
  • 18 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

About the neighborhood

Map
112-1 Kabanosawa, Minamiuonuma, Niigata-ken, 649-6431

What's nearby

  • Joetsu International Ski Area - 1 min walk - 0.0 miles
  • Joetsu Kokusai Playland - 3 min walk - 0.2 miles
  • Ishiuchi Maruyama Ski Resort - 8 min drive - 4.4 miles
  • Gala Yuzawa - 11 min drive - 7.4 miles
  • Naeba Ski Resort - 45 min drive - 22.2 miles

Getting around

  • Gala Yuzawa Station - 19 min drive
  • Niigata Airport (KIJ) - 114 min drive

Restaurants

  • ‪ちゃわんめし たっぽ家 - ‬7 min drive
  • ‪雪国観光センター魚野の里 - ‬8 min drive
  • ‪カラオケオリーブ - ‬8 min drive
  • ‪らーめんヒグマ 塩沢店 - ‬7 min drive
  • ‪越後塩沢そば処 田畑屋 - ‬5 min drive

About this property

Hotel Green Plaza Joetsu

Family-friendly resort near Joetsu International Ski Area
Located close to Gala Yuzawa, Hotel Green Plaza Joetsu provides an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe. Hit the slopes at this resort offering ski-in/ski-out access, a free ski shuttle, and downhill skiing. For some rest and relaxation, visit the hot springs/mineral springs, and indulge in a body treatment, aromatherapy, or reflexology. Be sure to enjoy international cuisine at one of the 7 on-site restaurants. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and hot springs on site
  • 6 outdoor tennis courts, a water park (surcharge), and a vending machine
Room features
All 634 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, changing tables, and daily housekeeping

Similar properties

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Hotel Angel Grandia
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 198 reviews
Hotel Angel Grandia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,400 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cucina
  • Echigo
  • La Saison
  • Monte Rosa
  • Touri

Things to do

  • 6 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Downhill skiing
  • Full-service spa
  • Hot springs
  • Karaoke
  • Outdoor pool
  • Playground
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Changing table
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Stroller
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 120.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Green Plaza Joetsu Minamiuonuma-shi
Green Plaza Joetsu Minamiuonuma-shi
Hotel Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu
Hotel Green Plaza Joetsu Japan/Niigata Prefecture - Minamiuonuma
Green Plaza Joetsu Minamiuonu
Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Minamiuonuma
Hotel Green Plaza Joetsu Resort Minamiuonuma

Frequently asked questions

Does Hotel Green Plaza Joetsu have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Green Plaza Joetsu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Green Plaza Joetsu?

Self parking is free at this property.

What time is check-in at Hotel Green Plaza Joetsu?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Green Plaza Joetsu?

Check-out is at 10 AM.

Where is Hotel Green Plaza Joetsu located?

Located in the historical district, this Minamiuonuma resort offering ski-in/ski-out access is steps from Joetsu International Ski Area and within 12 mi (20 km) of Gala Yuzawa and Iwappara Ski Resort. Kagura Ski Resort and Naeba Ski Resort are also within 25 mi (40 km).

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Hotel Green Plaza Joetsu Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 15 out of 44 reviews
Rating 4 - Poor. 8 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色
Stayed 1 night in Dec 2019

6/10 Okay

たんたん

Liked: Staff & service
スタッフの方たちは、皆さん対応が良かったですが、 部屋に羽アリが出て殺虫剤を貰いました。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
連泊でしたが、タオルと浴衣の交換がされてなく残念でした。
Stayed 2 nights in Jul 2019

4/10 Poor

HASHIMOTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

期待以上のひどさ

期待は底辺からのスタートでした。 駐車場の案内はいいかげん 部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え） 大浴場のエアコンは何年ものだろうと驚くほどの埃 できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました
Stayed 1 night in Apr 2019

6/10 Okay

HIROKI

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

おおむね良好！

GWに宿泊しました。 細かいことは気にしないでEnjoyしましょう！！
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location. Relaxing spot
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
税およびサービス料: 7,122 円 高すぎませんか？ これは、ホテルに支払う料金ではないですよね？ 今回の一番の不満足点です。
Stayed 2 nights in Feb 2019

10/10 Excellent

Mom+6yrs

Liked: Cleanliness, amenities, property conditions & facilities
I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style
Stayed 1 night in Feb 2019

4/10 Poor

Ｐｉｅちゃん

Disliked: Cleanliness, property conditions & facilities, room comfort
スキーに行った。フロント・夕食予約・クローク・レンタルなどの場所の配置が良くない。人が無秩序に右往左往する状態で非常に疲れる。リフトの割引券について聞くと『スキー場と経営母体が違うから何もない』等々こちらが『えっ？』と思う反応をするフロントの人もいる。白馬のグリーンプラザはこんなことはなかったから、がっかりした。上越では一流なのだから、もっとビシッとして欲しいと思う。
Stayed 2 nights in Feb 2019

8/10 Good

Chia-Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

以這樣的費用自助餐太簡單

床墊太老舊
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible winter wonderland. Enjoyed our stay very much.
Stayed 1 night in Jan 2019

2/10 Terrible

taro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

金返せ～

チェックインに30分以上並んだあげく、部屋に入れず、待ちぼうけ 入った時間は17時 部屋はくずごみがあり 掃除機かけてない状態でした 食事も30分近く並んでやっと入れる始末 冷めたご飯やなれないバイト君 ホテル内での貸しスキーも1時間の行列 クロークも行列 とにかく行列しに行った旅でした 金返せ～❗
Stayed 2 nights in Dec 2018

6/10 Okay

ロイヤルアフェア, 神奈川

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
プールやゴーカートまで歩いて行けるホテルで子供連れには最高裁だけど、部屋や廊下は古く少し臭いも気になる
Stayed 1 night in Aug 2018

6/10 Okay

MIKI

Disliked: Cleanliness
部屋は、古さを感じてしまいました。 施設は、子供連れには最適でした。
Stayed 1 night in Aug 2018

6/10 Okay

きよ, 日本

Disliked: Cleanliness, property conditions & facilities

ビュッフェ形式の夕食は予約制なので早めのチェックインがお勧め

夕食込みのプランで宿泊しましたが、夕食はビュッフェ形式で5会場ほどあり、全てが予約制でした。18時前にチェックインしましたが、すでに1会場は予約で満席。残りの4つのうち1会場は、追加料金が必要。残りの3会場の予約は、全て(最終案内と思われる)20時半以降しか空いていませんでした。夕食込みのプランの場合は、チェックインを早めして、すぐ会場を予約することをお勧めします。
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Old but Ok hotel

Its a huge hotel with all facilites. The rooms were ok, but you could see that it is an older hotel and could use some refurbishement. The restaurants on site was mostly buffet and not something to write home about. The area is fantastic though.
Stayed 2 nights in Jul 2017

4/10 Poor

JDSAVS, Vancouver, BC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged. I will end on the one good note - the staff were kind, courteous and attentive the entire time.
Stayed 3 nights in Jul 2017

10/10 Excellent

toti, tokyo

Liked: Staff & service

The location is a100% perfect

Splendid nature n you can rich the Japanese sea only by 90 mn driving.

10/10 Excellent

TATSUYA

Liked: Staff & service, room comfort

ファミリーでお勧め！

4月頭に家族4人（夫婦子供2人）で利用させていただきました。建物がとても可愛く、受付の方もとても気持ちよく対応していただきました。到着が13時過ぎでしたが、そのままチェックさせていただき帰りもお部屋を長く使わせていただき大変利便よく過ごさせていただきました。全体的に経年劣化を感じましたが、目の前がゲレンデで子供連れにとっては何も不自由なく過ごせてこちらのホテルを利用させていただきとても満足しています。お子様とのスキー、スノボはオススメですよ！

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities

I wanted to enjoy this family focussed stay but...

What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.

8/10 Good

Verified traveler

Liked: Staff & service

Hassle free

Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.

2/10 Terrible

헐

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

금연실에서 담배냄새 엄청 많이 남.

프론트에서 영어 소통 잘 안됨.. 룸 써비스 기본 아니고 신청해야 해줌. 호텔이라기 보단 여관 시스템.

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing for ski season

I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.

6/10 Okay

Wai Yip

Disliked: Cleanliness
露天湯泉很好；房間如裝修一下會好些。

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