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Quality Inn & Suites West Bend

2.5 star property
Travelers start their day with a hearty breakfast buffet at this welcoming hotel before taking a refreshing dip in the indoor swimming pool

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Photo gallery for Quality Inn & Suites West Bend

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets - Quality Inn & Suites West Bend (West Bend)
Indoor pool - Quality Inn & Suites West Bend (West Bend)
Lobby - Quality Inn & Suites West Bend (West Bend)
Free buffet breakfast - Quality Inn & Suites West Bend (West Bend)
Lobby - Quality Inn & Suites West Bend (West Bend)
The Quality Inn & Suites combines comfort with practical amenities. Guests enjoy a morning breakfast buffet, connect using in-room WiFi, and relax in the indoor pool. The attentive staff and complimentary newspapers enhance the overall experience at this convenient property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Suite, Nonsmoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

1 King Bed, Suite, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

West Bend is home to Quality Inn & Suites West Bend. Lac Lawrann Conservancy and Regner Park reflect the area's natural beauty and area attractions include West Bend Labyrinth Garden and Kettle Moraine Ice Center. Sleeping Dragon Ranch and Washington County Fair Grounds are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our West Bend travel guide
Map
2433 W Washington St, West Bend, WI, 53095

What's nearby

  • Multicolored LED Christmas string lights wrap the trunk of a tree with arched walkways in the background at a holiday lights festival display.
    Regner Park
    3 min drive - 1.6 miles
  • Milwaukee County Zoo
    Milwaukee County Zoo
    35 min drive - 40.2 miles
  • American Family Field
    American Family Field
    41 min drive - 44.9 miles
  • Milwaukee Entertainment District and Arena View
    Fiserv Forum
    46 min drive - 48.2 miles
  • Washington County Fair Grounds
    7 min drive - 8.4 miles

Getting around

  • General Mitchell Intl. Airport (MKE)
    51 min drive

Restaurants

  • McDonald's
    14 min walk
  • Little Caesars Pizza
    2 min drive
  • Culver's
    5 min walk
  • Starbucks
    15 min walk
  • Pizza Ranch
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Quality Inn & Suites West Bend have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites West Bend pet-friendly?

Yes, Quality Inn & Suites West Bend allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 15 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites West Bend?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Quality Inn & Suites West Bend?

Check-out is at 11 AM.

Where is Quality Inn & Suites West Bend located?

Situated in West Bend, this spa hotel is within 3 mi (5 km) of Regner Park, West Bend Labyrinth Garden, and Museum of Wisconsin Art. Eisenbahn State Trail and 1889 Courthouse Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites West Bend Reviews

7.6

Good

7.6

Cleanliness

8.2

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 188 out of 571 reviews
Rating 8 - Good. 191 out of 571 reviews
Rating 6 - Okay. 99 out of 571 reviews
Rating 4 - Poor. 50 out of 571 reviews
Rating 2 - Terrible. 43 out of 571 reviews

Reviews

Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, beds were not comfortable but otherwise very decent
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our stay. Very friendly and caring people, nice room, good breakfast. Thank you.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Litha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. The floor was a little dirty but took care of it staff was very helpful with cleaning products thanks I will be returning.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michelle

Liked: Property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Place was clean and staff was very friendly
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except there were s**t stains in the toilet bowl. it made me wonder how well the bathroom was cleaned. Everything else was fine.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities
Overall the stay was good. The room and bathroom were very clean staff was friendly. Only complaint we had was the free WiFi. It was horrible. It would connect but nothing would load. Other then that we have no complaints
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat. Breakfast was presented well and in a clean environment. We would stay here again.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Pamela

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sheets and room was clean - so that was great. Loud people talking and singing in middle of the night, poor breakfast and pool is not functioning. Staff at front desk was nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The property is old but very clean and well taken care of. The breakfast was great. Good value for the money.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joan

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, room comfort
The breakfast needs improvement from a quality and options point of view. The rooms were very clean and comfortable. The staff was very polite and helpful. The biggest plus for us was that they were pet friendly (cat and dogs are welcomed)
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Licia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025
Verified

8/10 Good

Raeann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the room was clean. The bathroom was a little less than, but it was ok.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Had a peaceful stay, the staff and local people were very kind and easy to speak with
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Carrie

Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean, n they leave you wlob which is nice
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully close to local hiking trails and dining. Staff were very nice
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean and quiet room.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, and quiet.The staff was very friendly we will keep on coming back.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were efficient and polite. Room felt very clean and provided a quiet place to find respite from an eventful wedding weekend.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and coffee ready at 6
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted at check in promptly and were upgraded to a King suite.
Stayed 1 night in Apr 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive, good value, good breakfast. Convenient location, close to ice age trail. Slight musty smell on arrival, rooms showing their age.
Stayed 1 night in Nov 2024