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Quality Inn & Suites West Bend

2.5 star property
Hotel in West Bend with a full-service spa and free breakfast

Choose dates to view prices

The Quality Inn & Suites combines comfort with practical amenities. Guests enjoy a morning breakfast buffet, connect using in-room WiFi, and relax in the indoor pool. The attentive staff and complimentary newspapers enhance the overall experience at this convenient property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Pool
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
2433 W Washington St, West Bend, WI, 53095

What's nearby

  • Eisenbahn State Trail - 2 min drive - 2.7 miles
  • Regner Park - 2 min drive - 1.1 miles
  • West Bend Labyrinth Garden - 4 min drive - 1.6 miles
  • American Family Field - 41 min drive - 44.0 miles
  • Fiserv Forum - 45 min drive - 48.0 miles

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • McDonald's
  • Culver's
  • Starbucks
  • Moose lodge 1398
  • Pizza Ranch

About this property

Quality Inn & Suites West Bend

Property highlights
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a full-service spa. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and luggage storage
  • A front-desk safe, smoke-free premises, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Quality Inn & Suites include perks such as air conditioning, in addition to amenities like free WiFi and room service.
Other conveniences in all rooms include:
  • Refrigerators, microwaves, and irons/ironing boards
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Similar properties

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AmericInn by Wyndham West Bend
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites pet-friendly?

Yes, Quality Inn & Suites allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 15 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Bend, this spa hotel is within 2 mi (3 km) of Regner Park, West Bend Labyrinth Garden, and Museum of Wisconsin Art. Eisenbahn State Trail and 1889 Courthouse Museum are also within 3 mi (5 km).

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Quality Inn & Suites West Bend Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 528 reviews
Rating 8 - Good. 182 out of 528 reviews
Rating 6 - Okay. 95 out of 528 reviews
Rating 4 - Poor. 44 out of 528 reviews
Rating 2 - Terrible. 36 out of 528 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

sam

Liked: Staff & service
Disliked: Cleanliness
M/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The property is old but very clean and well taken care of. The breakfast was great. Good value for the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Nekisha

Liked: Cleanliness, staff & service, amenities
Love the breakfast: Continental type- waffle ( make it your own), scrambled eggs, sausage link, toast, bagel, yogurt, cereal, juice, and coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Maung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we love using your hotel for our business needs!
Stayed 3 nights in Jul 2025

6/10 Okay

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty poolwas not working .
Stayed 2 nights in Nov 2025

8/10 Good

Raeann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the room was clean. The bathroom was a little less than, but it was ok.
Stayed 4 nights in Aug 2025

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
There were always the same people hanging out in the lobby who appeared to be friends with the night time desk clerk. Not professional at all. Gave the impression he was letting them use the hotel as a flop house. They would also eat breakfast in the dining area before 7:00 am breakfast started. You get what you pay for on this one.would not go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joan

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better choice then hotel across the street

Loved the bisquits and gravy with scrambled eggs. Beds was comfortable. Staff is helpful and friendly
Stayed 2 nights in Jul 2025

2/10 Terrible

christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER stay at this property again! Renting rooms for the night? I would have never booked here if I knew residents were allowed to hang out in the lobby, using the little space there was!!! Worst experience ever in a hotel and ive stayed in plenty!!
Stayed 2 nights in Oct 2025

8/10 Good

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price Quiet room Clean
Stayed 1 night in Jul 2025

8/10 Good

Licia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean, n they leave you wlob which is nice
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Room could use better cleaning and carpet replaced.
Stayed 2 nights in Aug 2025

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness

Not so great

Wastebasket hadn’t been emptied. Lamp didn’t work. Only 2 towels for a 2night stay!! Handle on the back outside door was broke off. Breakfast was excellent. Desk clerks were very friendly. Good shower head.
Stayed 2 nights in Aug 2025

4/10 Poor

Janet

The place was damp, smelly, musty,. The room smelled, but I was exhausted so I didn’t leave. There was banging all night long. It was not a quiet place to stay and I’m sure this was no fault of theirs but the police and ambulance were there at 1 o’clock in the morning taking someone out. The only saving grace was the pool and sauna.
Stayed 1 night in Aug 2025

2/10 Terrible

Tress

Disliked: Cleanliness, amenities, property conditions & facilities
Paid over $200 per night for a room that was worth maybe $50. Hallways dingy and unclean, rooms dated the ac made noise all day and night. Will not stay here again
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Had a peaceful stay, the staff and local people were very kind and easy to speak with
Stayed 4 nights in Oct 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great friendly staff, clean room, well decorated.
Stayed 1 night in Aug 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here and would recommend this hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Pete

Liked: Staff & service
The first room we stayed in was quite dirty and there was a very strong mildew smell, i assume it was from the air conditioning the carpet was very wet under the unit. We got in very late so the next morning i talked to the desk clerk and explained the situation. She was very kind and switched us to a different room right away. The second room we stayed in was clean and very comfortable. The hotel just needs some updating and a good cleaning but the staff was very nice and it was quiet
Stayed 2 nights in Aug 2025
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Policies

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