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Comfort Inn & Suites Jackson - West Bend

Property class: 2.5

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Photo gallery for Comfort Inn & Suites Jackson - West Bend

A wooden ceiling, a hot tub, a sign, and a window. - Comfort Inn & Suites Jackson - West Bend (Jackson)
A hotel kitchen with buffet stations, a coffee machine, and a sign that says "Rise & Shine". - Comfort Inn & Suites Jackson - West Bend (Jackson)
A hotel lobby with a blue sofa, red armchair, and a wooden staircase. - Comfort Inn & Suites Jackson - West Bend (Jackson)
A hotel room with two beds, a desk, a TV, and a window with curtains. - Comfort Inn & Suites Jackson - West Bend (Jackson)
An indoor swimming pool with wooden beams, tiled walls, and a lifeguard chair. - Comfort Inn & Suites Jackson - West Bend (Jackson)
Consider a stay at Comfort Inn & Suites Jackson - West Bend and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a nightstand, a lamp, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a nightstand, a lamp, and a window with curtains.

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a television, a desk, and a fireplace.

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a door leading to another room.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a door leading to another room.

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a door leading to another room.

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

Desk, soundproofing, iron/ironing board, WiFi (free)

2 Queen Beds, Nonsmoking, Accessible

  • 37 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk with a computer, a television, and a window with curtains.

2 Queen Beds, Nonsmoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Jackson is home to Comfort Inn & Suites Jackson - West Bend. 1889 Courthouse Museum and Museum of Wisconsin Art are cultural highlights, and some of the area's attractions include Washington County Fair Grounds and Cabela's. Kettle Moraine Ice Center and Sleeping Dragon Ranch are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Jackson travel guide
Map
W227 N16890 Tillie Lake Ct, Jackson, WI, 53037

What's nearby

  • Washington County Fair Grounds
    2 min drive - 2.9 miles
  • Cabela's
    4 min drive - 5.3 miles
  • Kettle Moraine Ice Center
    5 min drive - 6.6 miles
  • Eisenbahn State Trail
    5 min drive - 6.6 miles
  • Little Switzerland
    7 min drive - 7.6 miles

Getting around

  • General Mitchell Intl. Airport (MKE)
    42 min drive

Restaurants

  • Culver's
    1 min walk
  • McDonald's
    9 min walk
  • Kenicky's Public House
    7 min drive
  • The Stillery
    6 min drive
  • McDonald's
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Comfort Inn & Suites Jackson - West Bend have a pool?

Yes, this property has an indoor pool.

Is Comfort Inn & Suites Jackson - West Bend pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites Jackson - West Bend?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Inn & Suites Jackson - West Bend?

Check-out is at 11 AM.

Where is Comfort Inn & Suites Jackson - West Bend located?

Situated in Jackson, this hotel is 2.6 mi (4.2 km) from Washington County Fair Grounds and 2.8 mi (4.5 km) from Froedtert West Bend Hospital. Cabela's and Little Switzerland are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn & Suites Jackson - West Bend Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 375 out of 634 reviews
Rating 8 - Good. 185 out of 634 reviews
Rating 6 - Okay. 42 out of 634 reviews
Rating 4 - Poor. 19 out of 634 reviews
Rating 2 - Terrible. 13 out of 634 reviews

Reviews

Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, breakfast was good, staff was excellent
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Phillllip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice to have a hot breakfast.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Joann

Liked: Cleanliness
Ample parking, food nearby, plenty of towels and pillows, quiet. Appeared to be understaffed. Late start to breakfast and same items offered every day. Good coffee, comfortable bed.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room,good breakfast and nice hot tub
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple, the rooms were large and clean. Staff were helpful and friendly. There was construction going on but there was zero disturbances and I was just a couple of doors down. My dog was even comfortable. Also, there's a Culver's across the parking lot with a stairway to lead across the grass. Will definitely stay again when in town!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy room. Breakfast was good and parking/ location was easy and convenient.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only saving grace is the staff, they are helpful and friendly. The room has an awful smell, so glad I travel with linen and air essentials oil spray. We believe the smell is coming from the air conditioner unit. The desk chair “leather” is peeling off. The bottom of the bathroom door is falling apart. The carpeting is stained
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Kimberly

The hotel needs some significant updates. Our room was spacious, but the furniture was dented, scratched, material peeling off the chair, and the TV hangs crooked on the wall. The bathroom is tiny. I stayed at this hotel during EAA (40 minutes away) and the price gouging was unfortunate. No elevator either. For people with luggage and a cooler for traveling, this should be a requirement for a hotel with more than 1 floor. Disappointing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Good room
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean too
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Sherry A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located for a family visit. The property was clean and comfortable, accessible and the staff was excellent and accessible.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient. The room was large and comfortable. We had one long bed and a couch as well as a desk with chair. Breakfast included scrambled eggs, link sausage, waffles, cereal.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the hotel was nice.
Stayed 8 nights in Mar 2025
Verified review

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very friendly staff and beautiful indoor pool. Would definitely recommend staying there.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and welcoming. Hotel was clean enough to enjoy the stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and friendly staff, highly recommended 👌
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service
The staff was very nice.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the room was clean.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jordan

Liked: Amenities, property conditions & facilities
Staff was friendly and rooms were clean. Also the breakfast was convenient
Stayed 2 nights in May 2025
Verified review

8/10 Good

Barb

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The entire faculty was gorgeous. We wished there had been bananas and bagels with the breakfast. The check-in process went very well. The lead hotel personnel even offered to bring in our suitcases. Thank you for a fabulous stay!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Good breakfast selections, spacious and clean room, friendly staff, great shower
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty river on back side of property. Village of Jackson has many amenities. Staff at hotel friendly, helpful.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness, amenities
Rooms were clean, pool was cold.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and great water pressure in the shower.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is breakfast. It's eggs and Sausage and danishes with juice and milk that the same meals in all hotels. I didn't eat it but it looked and smelled good. I ate cereal and milk. My room was spotless when I got it. Nothing bad to grade on.
Stayed 2 nights in Mar 2026