The Westin Palace, Milan

5.0 star property
Luxury hotel with a restaurant connected to the convention center in Milan

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Photo gallery for The Westin Palace, Milan

Lobby
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Presidential Suite, 1 Bedroom, Non Smoking, Terrace | Terrace/patio
Serves lunch and brunch
Presidential Suite, 1 Bedroom, Non Smoking, Terrace | Living room | 30-inch TV with satellite channels, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

Presidential Suite, 1 Bedroom, Non Smoking, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

Grand Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Piazza Della Repubblica 20, Porta Nuova, Milan, MI, 20124

What's nearby

  • Piazza della Repubblica - 1 min walk - 0.0 miles
  • Teatro alla Scala - 19 min walk - 1.0 mile
  • Galleria Vittorio Emanuele II - 4 min drive - 1.4 miles
  • Piazza del Duomo - 4 min drive - 1.8 miles
  • Cathedral of Milan - 4 min drive - 1.8 miles

Getting around

  • Repubblica M3 Tram Stop - 2 min walk
  • Milan (XIK-Centrale Rail Station) - 11 min walk
  • Linate Airport (LIN) - 22 min drive

Restaurants

  • ‪Gelsomina - ‬4 min walk
  • ‪Acanto Restaurant - ‬3 min walk
  • ‪STK Milan - ‬3 min walk
  • ‪Principe Bar - ‬3 min walk
  • ‪Antica Pizzeria da Michele - ‬3 min walk

About this property

The Westin Palace, Milan

Luxury eco-certified hotel near Teatro alla Scala
Near Piazza della Repubblica and Corso Buenos Aires, The Westin Palace, Milan provides a garden, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. The on-site Regional cuisine restaurant, PanEVO Restaurant, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, a porter/bellhop, and wedding services
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 231 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and bidets
  • 30-inch TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 40 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 38 for adults and EUR 38 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • PanEVO Restaurant
  • Terrazza PanEVO-Summer
  • The Lounge Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 14 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 for adults and EUR 38 for children
  • Self parking fee: EUR 40 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A1TN5XKYZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Milan Westin
Milan Westin Palace
Palace Milan
Palace Westin
Westin Palace Milan Hotel
Westin Milan Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Milan
Westin Palace Milan
The Westin Palace, Milan Hotel Milan
Westin Milan
The Westin Palace, Milan Hotel
The Westin Palace, Milan Milan
The Westin Palace, Milan Hotel Milan

Frequently asked questions

Is The Westin Palace, Milan pet-friendly?

Yes, The Westin Palace, Milan allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at The Westin Palace, Milan?

Self parking is available for EUR 40 per day. Valet parking is available for EUR 60 per day.

What time is check-in at The Westin Palace, Milan?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Palace, Milan?

Check-out is at noon.

Where is The Westin Palace, Milan located?

Located in Central Station, this luxury hotel is within a 10-minute walk of Piazza della Repubblica and Corso Buenos Aires. Via Montenapoleone Fashion District and Teatro alla Scala are also within 1 mi (2 km). Repubblica M3 Tram Stop and Milan Repubblica Station are within a 5-minute walk.

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The Westin Palace, Milan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 965 reviews
Rating 8 - Good. 269 out of 965 reviews
Rating 6 - Okay. 85 out of 965 reviews
Rating 4 - Poor. 44 out of 965 reviews
Rating 2 - Terrible. 35 out of 965 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and staff were wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning, the breakfast is lovely and the staff was great. It’s close to all the big tourist attractions and we thoroughly enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and exceptional conditions. Helped us navigate the city and provided transportation to wherever we needed. 10/10!
Stayed 1 night in May 2025

10/10 Excellent

Yuyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and close to transit.
Stayed 4 nights in Mar 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff! Everyone from front desk to bar tenders made us feel very welcome, we will definitely return for a longer stay next time!
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and pillows. Fantastic breakfast with lots of options to include honey on the comb! Would stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Chirine

Liked: Cleanliness, staff & service
Good overall
Stayed 4 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and close

Really nice hotel and the staff was incredible. Walking to what you want to see and easy walk to Milan train station. Would stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Front desk was very helpful as I arrived very early (9am) many many hours before I would normally be allowed to check in. But they managed to find me a room and check in early. Many thanks
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful, quiet, clean. The staff was very friendly and very helpful. The hotel is elegant. I really enjoyed my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff team couldn’t be more gracious and helpful.
Stayed 2 nights in Jan 2025

4/10 Poor

Garry

Disliked: Cleanliness
Very unhappy with condition of the rooms we were given. Sink was leaking, carpet was stained. Bad smell in the room.
Stayed 1 night in Apr 2025

2/10 Terrible

Ruwan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BARTHROOM SHOWER WAS GETTING BLOCKED, WATER FROM THE BARTHROOM TAPS WERE BROWN IN COLOUR. AC NOT WORKING. THIS IS DISGRACEFUL CONSIDERING WESTIN IS NOT A 1 STAR HOTEL. SWITCH YOUR AC ON, I KNOW YOU HAVE ONE. CHARGING CUSTOMERS GOOD MONEY FOR A ROOM AND NOT PROVIDING AC IS UNACCEPTABLE.
Stayed 2 nights in Apr 2025

8/10 Good

Ali

Liked: Staff & service, property conditions & facilities
The Westin Palace Milan offers an exquisite blend of timeless elegance and contemporary luxury, making it a standout choice for those seeking an upscale experience in Milan. Situated in the heart of the city's fashion district, it’s ideally placed for both business travelers and tourists who want to explore Milan’s rich history, art, and shopping.
Stayed 6 nights in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD HOTEL IN MILANO WE WILL COMING BACK
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were lovely. Liliana at reception was so friendly and helpful. Would definitely stay again next time we come to Milan. Easy walking to everything but also a Metro nearby if needed.
Stayed 2 nights in Nov 2024

8/10 Good

Satpal

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Milan Centrale & duomo
Stayed 3 nights in Nov 2024

2/10 Terrible

haim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are dirty and old and there is no justification for the price At all
Stayed 5 nights in Feb 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice property and the staff is very friendly. However, my room was not ready when i arrived, understandable as we arrived about 3 hours before check in. The staff kept telling me the room hasn't been made up yet. I came back at 2, check in time, room still wasn't ready. Was finally able to get my room at 3:30. Turns out the room was ready, but they were doing construction on the rooms above and next to me, they just wanted to avoid me hearing them. Except 8 am the next morning they started again. It was a nice room with a nice view but the construction ruined our opportunity to rest and relax in the room.
Stayed 2 nights in Apr 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, amenities
Good area, hotel is a little old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito hotel
Stayed 1 night in Jun 2024

6/10 Okay

Carlos

Liked: Amenities
Disliked: Property conditions & facilities
The shower was not working well! The property is nice and well located. The room was not ready after check in time.
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Liked: Amenities
Great hotel, huge room, the bathroom a little bit small
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Shocking sudden cancellation!

I booked 4 rooms for a a work trip With important clients and working crew. We only knew during check in time that one of the rooms was cancelled! I was shocked and embarrassed in front of this client… we waited for a long time at the front desk, finally the staff got my guest a room with a different rate. I asked for the reason of the sudden cancellation but she failed to tell me and asked me to check with your site, she didn’t even know it was booked via hotels.com, her record was Expedia!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were exceptional especially Johan who checked us in and the young girl who works in the bar, both made our stay very pleasant. The breakfast is also lovely, I would highly recommend this hotel.
Stayed 3 nights in May 2024