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Heart Hotel Milano

Property class: 4

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Photo gallery for Heart Hotel Milano

Daily buffet breakfast (EUR 25 per person) - Heart Hotel Milano (Milan)
Reception - Heart Hotel Milano (Milan)
Front of property - Heart Hotel Milano (Milan)
Down comforters, minibar, in-room safe, desk - Heart Hotel Milano (Milan)
Triple Room | Down comforters, minibar, in-room safe, desk - Heart Hotel Milano (Milan)
In the heart of Milan, Heart Hotel Milano offers a convenient retreat with in-room WiFi, laundry facilities, and an area shuttle. Guests rave about the property's first-rate condition and appreciate perks like multilingual staff, concierge services, luggage storage, free newspapers and an elevator for a seamless stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Down comforters, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

7.6 out of 10
Good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Down comforters, minibar, in-room safe, desk

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use, Balcony

Down comforters, minibar, in-room safe, desk

Double Room Single Use, Balcony

  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

Down comforters, minibar, in-room safe, desk

Double Room, 1 Double Bed, Balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room With Balcony

Down comforters, minibar, in-room safe, desk

Double Room With Balcony

  • Sleeps 2

View all photos for Triple Room With Balcony

Down comforters, minibar, in-room safe, desk

Triple Room With Balcony

  • Sleeps 3

View all photos for Triple Room

Down comforters, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

About the neighborhood

Located in Porta Nuova, a neighborhood in Milan, Heart Hotel Milano is near a metro station. Cathedral of Milan and Teatro alla Scala are notable landmarks, and travelers looking to shop may want to visit Via Montenapoleone Fashion District and Corso Buenos Aires. Looking to enjoy an event or a game? See what's going on at San Siro Stadium or Autodromo Nazionale Monza. Visit our Milan travel guide
Map
Piazzale Principessa Clotilde 10, Milan, MI, 20121

What's nearby

  • Piazza Esedra O Piazza della repubblica, fountain of the Naiads. Beautiful square in Rome
    Piazza della Repubblica
    3 min walk - 0.2 miles
  • Corso Como
    Corso Como
    6 min walk - 0.4 miles
  • Indro Montanelli Public Gardens
    Indro Montanelli Public Gardens
    8 min walk - 0.4 miles
  • Via Montenapoleone Fashion District
    Via Montenapoleone Fashion District
    12 min walk - 0.7 miles
  • Milan Fashion District
    Milan Fashion District
    14 min walk - 0.8 miles

Getting around

  • P.le Principessa Clotilde (Osp. Fatebenefratelli) Tram Stop
    1 min walk
  • Milan (IPR-Porta Garibaldi Rail Station)
    9 min walk
  • Linate Airport (LIN)
    24 min drive

Restaurants

  • Volemose Bene
    1 min walk
  • Ristorante Acanto
    4 min walk
  • Panzera Milano
    1 min walk
  • Radio Rooftop Bar
    3 min walk
  • The Friends
    1 min walk

About this property

Heart Hotel Milano

Upscale hotel near Via Montenapoleone Fashion District
Close to Corso Buenos Aires and Teatro alla Scala, Heart Hotel Milano provides a grocery/convenience store, laundry facilities, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), multilingual staff, and smoke-free premises
  • Concierge services, a 24-hour front desk, and a TV in the lobby
  • Free newspapers, luggage storage, and an elevator
  • Guest reviews speak highly of the first-rate property condition
Room features
All 52 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Nearby parking fee: EUR 10 per day (2297 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A1BRZRM2TI, 015146-ALB-00215

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cervo Hotel Milan
Cervo Milan
Hotel Cervo
Hotel Cervo Milano
Cervo Milano
Hotel Cervo Milano
Heart Hotel Milano Hotel
Heart Hotel Milano Milan
Heart Hotel Milano Hotel Milan

Frequently asked questions

Is Heart Hotel Milano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Heart Hotel Milano?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Heart Hotel Milano?

Check-out is at noon.

Where is Heart Hotel Milano located?

Located in Porta Nuova, this hotel is within a 15-minute walk of Piazza della Repubblica, Via Montenapoleone Fashion District, and Corso Buenos Aires. Teatro alla Scala and Castello Sforzesco are also within 1 mi (2 km). P.le Principessa Clotilde (Osp. Fatebenefratelli) Tram Stop and Viale Monte Santo Tram Stop are within a 2-minute walk.

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Reviews

Heart Hotel Milano Reviews

7.8

Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 433 out of 1000 reviews
Rating 6 - Okay. 211 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with the large shower
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service
Nice clean modern room with friendly staff and good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Room was great, and my request for early check in was granted which was amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Smart hotel with excellent staff to assist. Sofia on reception was exceptionally helpful when there was a train strike, ensuring we could get back to the airport. Very clean, spacious room with great en suite.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, dark room and comfortable bed...very good for sleeping after hard day of sightseeing. Good location between train station and Duomo...convenient tram stop next to hotel.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is okish... that said, overall a pleasant stay! Modern rooms. Very friendly staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was modern, quiet and clean. Staff was very friendly.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in a lovely location, easy to get to everything and the staff were fabulous. A special mention for Lorenzo at reception, nothing was too much bother. We will come again!
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but nothing special

Nice hotel, room comfortable, clean but sparse. The lady who did my check in was lovely but day staff were pretty unhelpful. Polite but uninterested in my questions apart from basic answers
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for getting into the centre easily, not too far from a metro station or a 30 minute walk to most places.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

diana

Liked: Staff & service, property conditions & facilities
The location is the GOOD part: walking distance from several restaurants, bars, and a shopping center. The front desk staff was friendly and helpful. However, it smelled very musty in the room every time we entered it. As a result most of the time we would leave the window open.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Salah

Liked: Staff & service
It is great location but the rooms are very small for tow person the the the front desk all of them are great it is good hotel just to use it for sleeping and spend all day out side
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Safe neighborhood
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally friendly and helpful stuff! Clean room! Safe area!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Ivano

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a short stay. Small but clean room. Nice staff. Nothing to report.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

MHD Amar

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sorry, I can’t go again to this hotel has very small room not clean room not comfortable beds you don’t have a wardrobe … I don’t recommend. But the area is very safe
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well can I say. We’ve been back a week from this hotel after booking it for my wife’s birthday and our anniversary. The staff at the hotel in particular Anna and lorenzo had clear communications with me from the off. On arrival the check in very smooth everything explained. As we got the room the room was well presented with balloons chocolates roses and bubbles. When we return I will definitely be booking this hotel again
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
We came for a night to watch AC Milan and stayed here. Receptionist that checked us in was very friendly and gave us our room 2 hours before official check-in. Hotel and room were clean and tidy, shower and toilet were immaculate, the former worked well also. Very convenient for travelling as it was a few mins walk away from the metro line. Would definitely stay again if I visited Milan or went to the San Siro again
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Yuka

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staffs were nice. The room was nice enough but I couldn’t turn one of the lights off at night, which was annoying.. the room was quiet so that was plus. I could go to anywhere by walking.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed a good breakfast. I like in the morning to go down from room an dhave at least egs or pancakes. This is the only reason from my 4 stars. Oh , and missing closet in the room. Overall bathroom and toilet were excellent. The hotel is very very clean .
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Fernando

I thoroughly enjoyed my stay here. Great location with easy access anywhere, the staff I interacted with were nice, room was tiny but that was expected and since I was alone this did not matter. Comfortable bed, great shower, clean and pretty modern/new. My only complaint is the room has too many of those tiny lights everywhere (fire alarm, smoke detector (blinking) TV, room card slot (bright green or red light that lit up the entire room), so the room is not completely dark at night, for those that are bothered by it (like me) this was annoying, also the A/C, if one has it set to a low temperature, it kicks in every few minutes, which woke me up several times. But I’d stay here again!
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Check-in staff were pleasant and efficient I'd unwittingly booked an accessible room as a last-min bargain. The shower curtain didn't stop the spray from getting across much of the ensuite area. There were a couple of hairs from at least two other people in the bathroom. Carrefour two doors down the street is handy
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Shiori

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Rasheida

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great!
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Mitesh

Disliked: Amenities, property conditions & facilities
Poor air conditioning, heating left on overnight when advised to turn off resulted in extremely poor sleep. Shower does not drain adequately and pools which isn’t very pleasant. Room provided not as advertised in images in reality much smaller. Worst of it was experiencing bed bug bites which tell you all you need to know about the cleanliness of the rooms. Wouldn’t recommend, raised this as a complaint to the manager but no response.
Stayed 3 nights in Feb 2026