Entire apartment

UNA Hotels Hotel & Residence Contessa Jolanda Milano

4.0 star property
Residence in Milan with a fitness center and a 24-hour front desk

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Photo gallery for UNA Hotels Hotel & Residence Contessa Jolanda Milano

Property entrance
Lobby sitting area
Restaurant
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
UNAWAY Hotel & Residence Contessa Jolanda Milano offers a stylish sanctuary in central Milan. Enjoy dry cleaning, a fitness center, and a relaxing bar. Free in-room WiFi and a business center make it ideal for visitors wanting easy access to Piazza del Duomo.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

One Bedroom Apartment

  • Sleeps 3

Studio Apartment

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Classic Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Studio

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double Room (with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Classic Double Room With Sofa-Bed

  • Sleeps 3

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About the neighborhood

Map
Via Murat 21, Milan, MI, 20159

What's nearby

  • Corso Buenos Aires - 6 min drive - 1.5 miles
  • Corso Como - 6 min drive - 1.4 miles
  • Galleria Vittorio Emanuele II - 12 min drive - 3.1 miles
  • Piazza del Duomo - 13 min drive - 3.1 miles
  • Cathedral of Milan - 14 min drive - 3.3 miles

Getting around

  • Milan (IPR-Porta Garibaldi Rail Station) - 4 min drive
  • Valassina Tram Stop - 5 min walk
  • Linate Airport (LIN) - 28 min drive

Restaurants

  • ‪Sciuè Sciuè 90 - ‬5 min walk
  • ‪Al 91 - ‬6 min walk
  • ‪Il Baretto - ‬7 min walk
  • ‪Güven Doner Kebap - ‬5 min walk
  • ‪Caffetteria Daisy - ‬9 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

UNA Hotels Hotel & Residence Contessa Jolanda Milano

Residence in Milan with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free residence has a bar/lounge and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
UNA Hotels Hotel & Residence Contessa Jolanda Milano offers 138 accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 30-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the residence include a fitness center.

Similar properties

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed: EUR 30 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 55 lbs per pet)
  • Fee: EUR 24 per accommodation per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In the city center
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 100% renewable energy
  • 138 units
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 24 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Pet fee: EUR 24 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 015146-RTA-00347, IT015146A1XXRZP4HN

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Atahotel Contessa Jolanda
Atahotel Contessa Jolanda Aparthotel
Atahotel Contessa Jolanda Aparthotel Milan
Atahotel Contessa Jolanda Milan
Atahotel Contessa Jolanda Hotel Milan
Contessa Jolanda Hotel Milano
Contessa Jolanda Hotel
Contessa Jolanda Milano
Contessa Jolanda
Atahotel Contessa Jolanda Milan

Frequently asked questions

Is UNA Hotels Hotel & Residence Contessa Jolanda Milano pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 24 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at UNA Hotels Hotel & Residence Contessa Jolanda Milano?

This residence doesn't offer parking.

What time is check-in at UNA Hotels Hotel & Residence Contessa Jolanda Milano?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at UNA Hotels Hotel & Residence Contessa Jolanda Milano?

Check-out is at noon.

Where is UNA Hotels Hotel & Residence Contessa Jolanda Milano located?

Located in Montalbino, this residence is 0.4 mi (0.6 km) from Humanitas San Pio X and within 3 mi (5 km) of Piazza del Duomo and Cathedral of Milan. Teatro alla Scala and Galleria Vittorio Emanuele II are also within 3 mi (5 km). Valassina Tram Stop is 5 minutes by foot and Nizza Tram Stop is 6 minutes.

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UNA Hotels Hotel & Residence Contessa Jolanda Milano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 522 reviews
Rating 8 - Good. 218 out of 522 reviews
Rating 6 - Okay. 107 out of 522 reviews
Rating 4 - Poor. 29 out of 522 reviews
Rating 2 - Terrible. 14 out of 522 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
The smell of onions in the room was so strong that we couldn't sleep. It was so overwhelming that we needed to get up and open the balcony door in the middle of the night. The AC couldn't fix it. In the morning the smell was mixed up with the smell of fryingoil. There must have been something wrong with the ventilation. The breakfast was good and the onion-smell, which could be sensed all around, disappeared from the 5th floor and up. Maybe we had bad luck. Nice receptionist.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet hotel

We enjoy stay is easy to go to the center the city and very quiet!
Stayed 7 nights in Nov 2017

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Big room, staff very friendly and helpful.
Stayed 2 nights in Jun 2017

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milano weekend

Very Good Hotel! Good breakfast and very good wi-fi. Nice neighborhood, close to subway and tram.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
is good hotel , 5 min from the coty centre friendly staff
Stayed 5 nights in Sep 2017

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you expect in a four star hotel is here

An apartment hotel that is close to metro and very comfortable to stay

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was totally perfect. A short walk to transit to everywhere in and about Milan. Highly recommend the hotel breakfast.
Stayed 11 nights in Sep 2019

8/10 Good

Nadeem

Liked: Cleanliness, room comfort
Overall hotel is good, little difficult to find as there is no board outside.
Stayed 4 nights in Nov 2021

8/10 Good

Dogg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Nice hotel, helpful staff, clean. It would have been perfect to have the possibility to have coffee or tea in the room. There were no cups nor coffee or tea.
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel staff were friendly but hotel is outdated and needs a revamp. Was disappointed that there were no hot drink making facilities . The TV wasn’t working and water wasn’t replaced.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Payd for everything in advance at chekout time i got charged an extra hotelfeeof 30 ur0 i belive that ishoul be reinbursed
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant experiance

On arrival there were building works taking place around the front of the hotel (could hear throughout the hotel). Staff were reasonably pleasant. Location was good. Found what looked like blood on the duvet, reported it and not even an apology just what room was it. 15 minutes later some people came up and collected the duvet and had to wait to receive a new one. My girlfriend had a bath which grazed all her back when she tried to sit into it. The room seemed to be 50 years out of date. Beds were separate and were like sleeping on a concrete block. Walls were really thin as we could hear the couple next door argue everyday. 1 set on cutlery even though two of us stayed there. If we needed to iron anything we had to go to the 8th floor. The room wasn't cleaned on the final day (21st Oct) and water was never refilled. The only night I had my top off I had lots of bites all over my back. When we checked out didn't get asked about our stay, didn't even get a `ciao` as we left.
Stayed 4 nights in Oct 2017

6/10 Okay

Ovidiu Razvan

Liked: Staff & service, room comfort

expecting more from a 4 stars hotel

location: not far from city center if you take the metro comfort: average , nothing surprisingly; the bathroom was spacious, but the sound that was triggered when you started using the shower was too dubious and the first reaction was to stop it. Then it seemed to be a part of the water installation. You had a Skrillex concert while you were showering. cleanliness: our room was cleaned only once in 4 days , it was a first; maybe it's hotel's policy or they didn't have enough personnel , who knows Reception employees were kind and helpful. it was the first 4 star hotel without a bar/restaurant I've seen.But they have a vending machine with overrated prices of course. The coca-cola bottle is only 5 or 6 times more expensive than the standard price. I know they are trying to earn some money, but they should open a bar to be more successful. The Wi-Fi signal was extremely weak. You could stay on wireless for about 2-3 minutes and then you'll get back to your mobile data. The TV is almost pointless as most of the TV channels were with low signal. The actual TVs need replacement. the light switches are so old, that their color turned from white to yellow-ish. Lobby space was quite nice and quiet. As the room has been cleaned only once in 4 days, of course no one came to add/replace shower gel or shampoo so you need to use your own. For a 4 star rated hotel, there are a lot of things to improve.
Stayed 4 nights in Sep 2019

8/10 Good

Renata

Liked: Cleanliness, amenities, communication
The hotel facilities were clean, comfortable, large rooms contributing to a relaxing and enjoyable stay. Although we experienced a minor issue with the air conditioning at first, the front desk staff handled it promptly and professionally by relocating us to a new room, which we greatly appreciated. I would especially like to thank Mrs. Maria Garvasio, the breakfast attendant, who truly made a lasting impression. She welcomed every guest with genuine warmth and a friendly smile, creating a pleasant and inviting atmosphere each morning. Her attention to detail, professionalism, and kind demeanor brought an extra level of care to the breakfast experience. It's clear that she takes great pride in her work, and it did not go unnoticed. Exceptional service like hers greatly enhances the overall guest experience. Thank you, Mrs. Garvasio, and heartfelt thanks to the entire team!
Stayed 3 nights in Jun 2025

2/10 Terrible

YUTA

Disliked: Cleanliness, amenities
room key didnt work for 5 times during my stay for 21days. the quality of room maid was very low even with the tip.
Stayed 21 nights in Jun 2025

4/10 Poor

Nathan

Smelled of stale smoke. AC did not work. Generally dated hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Monica

Liked: Cleanliness, room comfort, communication

Tutto bene

Hotel con camere un po' datate, posizione buona e personale molto gentile
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Son muy serviciales, y el desayuno incluido en la tarifa estaba muy completo el restaurante muy agradable. No hay maquina de hielo en los pasillos del hotel. El metro esta relativamente cerca para ir al centro de Milán.
Stayed 2 nights in Mar 2025

10/10 Excellent

sofia

Liked: Cleanliness, property conditions & facilities, communication
Personnel très agréable Bon petit déjeuner Deco vieillot mais chambres propres
Stayed 1 night in Feb 2025

8/10 Good

Jefferson

Liked: Cleanliness, room comfort, communication

Boa estadia

Quarto espaçoso e confortável, o hotel é um Pouco antigo, mas é bem completo. A localização não é próxima dos pontos turísticos, mas tem metrô perto. Bom café da manhã é ótimo serviço.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paolo

Liked: Cleanliness, room comfort, communication

ottimo

ottima stanza, spaziosa, un vero bilocale attrezzato cun cucinetta e spogliatoio
Stayed 1 night in Dec 2024

8/10 Good

Camila

Liked: Room comfort, communication
Stedet var rent og komfortabelt, lidt slidt og gammelt, og bruseren fungerede ikke optimalt. Værelset var stort og med god plads og skabsplads, dejligt stort badeværelse. Madrassen var god, men sengen stod lidt ustabilt. Udmærket morgenmad
Stayed 1 night in Nov 2024

8/10 Good

Melissa Dawn

Liked: Cleanliness, communication
The property is a great place to stay for the price point, you can walk to the bus, tram or subway. The rooms themselves are a little dated but clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

CHRISTY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good hotel .Staff were very helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Bernadett

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Wir sind angekommen und haben wir einen schmutzige verschimmelten verkalkten Badezimmern ,Toilette ist einen Zumutung so von dreckig Badewanne schwarz gewesen von Schmutz. Das ist keine 4* Hotel alte schmutzige abgenützte Mobiliar. Am erste Nacht habe ich keine duvet im Schlafzimmer gehabt bin ich durchgefroren , unregulierbare Klima und laut .Personal an der Rezeption ist nicht so Gastfreundlich. Wir haben uns nicht Wohlgefühlt .
Stayed 5 nights in Aug 2024